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Help!!


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#1 MatteoMellano84

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Posted 01 August 2016 - 12:53 PM

Hi, i have this file crypted, anyone can help me??
 
I'm going through hard times!!
 
​Thanks for support!



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#2 Demonslay335

Demonslay335

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Posted 01 August 2016 - 01:40 PM

We need more information than that. The first step is to identify what ransomware you are dealing with. To do so, you may upload a sample encrypted file and ransom note to the service in my signature; it will then guide you to the appropriate topic.

 

I see you have also posted a reply to the Troldesh/Shade topic. The question is whether you were actually hit by Troldesh (files will be completely renamed and have ".xtbl" added, decryptable), or the fake one that is actually now known to be a variant of CrySiS (filename still has the original, but has something like "<id>.<email>.xtbl" appended - not decryptable). ID Ransomware will be able to tell the difference.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.





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