Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dell 8900 won't turn on, start button lights up for split second


  • Please log in to reply
2 replies to this topic

#1 barrette

barrette

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 31 July 2016 - 08:13 AM

Hello and thank you very much --

Yesterday the cursor disappeared so I turned the pc off manually.  When I turned it back on after a few seconds all was OK.  Cursor disappeared again, so I tried the same thing, but the computer now won't turn back on at all.

The start button lights up amber then immediately goes out.  No sounds.  I have unplugged and plugged back in all the cords from wall, router, modem.  The lights on modem and router are all normal,  The laptop I am using as I type right now is hooked up to the same system, I'm not using the laptop wirelessly.  I have also unplugged the power and held down the start button for 10 seconds as was suggested on Dell's website.  But pc still won't respond.

The pc that won't turn on is a Dell 8900 which I bought 6 months ago and has worked perfectly up to now.  I use Windows10. 

What should I do next?    

​I have posted this request to Dell, and the online company I bought it from too.    



BC AdBot (Login to Remove)

 


#2 Captain_Chicken

Captain_Chicken

  • BC Advisor
  • 1,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:26 PM

Posted 05 August 2016 - 08:05 PM

Next, if you are comfortable with it, remove the HDD and see if you can get any signal.

Computer Collection:

Spoiler

Spoiler

Spoiler

Spoiler

#3 barrette

barrette
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 05 August 2016 - 08:35 PM

I called a computer repair fellow from Angie's list, he said he switched out everything and concluded the motherboard had failed.   It is still under warranty,  so he said I should contact Dell.      

The amber start button still comes on for a sec when I push it, and the little green light in the back comes on when I push the button next to it.  And I am using a laptop right now hooked up to all the same wires and cables that the nonworking pc is connected to. 

 

I would not be comfortable doing anything inside the computer myself.    Does "failed motherboard" seem likely?  Can I assume Dell will make this right? 


Edited by barrette, 05 August 2016 - 08:36 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users