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Generic Host Process For Win32 Error


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6 replies to this topic

#1 Dostari

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Posted 14 August 2006 - 01:29 PM

I need help to fix this problem. It started happening sometime Saturday afternoon (8/12) which leads me to believe it is some kind of malware. The error comes up seemingly randomly, and hoses my internet connection. I have tried System Restore twice, tried looking for suspicious file/programs, ran Spybot, scanned for viruses, and nothing has worked. I have looked in the Event Log to see if there was something related there, but there isn't always an error in there at the same time; I'm not even sure if I should be in System or Application section. At one point I thought it seemed to occur at the same time as a DCOM error reported in System.

I also tried Microsoft's recommended patches, specifically, WindowsXP-KB894391-x86-ENU.exe and WindowsXP-KB873333-x86-ENU.exe, also no help. Their descriptions don't seem to fit my symptoms, though, another reason I think there is some sort of virus.

Let me know what you need to help me, I am at my wit's end. Here is the latest HijackThis scan:

Logfile of HijackThis v1.97.7
Scan saved at 1:15:24 PM, on 8/14/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Dostari\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dostari\My Documents\internet\stage 1\HiJack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {A1216E5E-3CD6-425F-BF17-4E54761B7ABC} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Dostari\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} -
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {819F4767-7EFB-11D2-B7D1-0000F67E39D0} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{3100ECE7-7CEE-4487-8793-454C19A74173}: NameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CS1\Services\Tcpip\..\{3100ECE7-7CEE-4487-8793-454C19A74173}: NameServer = 207.69.188.187 207.69.188.186

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#2 -David-

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Posted 17 August 2006 - 02:02 PM

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:

Preparation Guide For Use Before Posting A Hijackthis Log

#3 Dostari

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Posted 17 August 2006 - 04:05 PM

OK, I'll work on this (I saw this list yesterday and was going to go through it anyway), but 3 things:

1. I can't be sure that I have a virus. I provided a HijackThis log solely in case it might help
in diagnosing the specific problem I'm having. I assumed I have malware because that's usually
the culprit in my computer problems, but I have no solid evidence of that yet.
I have already run full Spybot, McAfee and Ad-Aware scans and fixed all the problems they found (I'll re-run them too). My point is, I'm in this forum because a site admin saw I included a HJ log, so am I
even in the right place?

2. Step 6 involves running that Stinger program, and the instructions for running that seem to imply
that I should disable System Restore. I know that viruses can hide in there, but I *really* don't want
to disable SR unless it is necessary. Am I sure I really want to do that? I've read in other guides
that this automatically wipes out all restore points!

3. Step 8 suggests using Windows Update to get the latest patches. I've tried that. Because of this
error I can't stay connected long enough to complete this. Can I forego this until after we solve the
problem when I can stay connected? Microsoft's site says there's something like 45 M worth of
security-related updates I should get, but even under ideal conditions, that's like 3 hours on dialup.
I often can't stay connected for more than a few minutes with this problem.

If I don't hear from you before I finish I'll just do the best I can. Thanks!

Oh, also, I think I found a corresponding entry in the Event Log App section for each time this happens -
but it has no useful information. Code 1000, no dll name, no version, etc etc. I'll include a copy
of that if you think it would help.

Edited by Dostari, 17 August 2006 - 04:14 PM.


#4 -David-

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Posted 17 August 2006 - 05:23 PM

Hey there Dostari.

Although I'm pretty sure this isn't a malware related problem we might as well stay in this thread. This error has been cropping up a lot recently and I want to help a user fix the problem, and try and understand it for myself. You did the right thing in posting the Hijackthis log as a diagnostic tool, as it's simply shown us there are no serious malware issues that could be causing the issue. Although malware are, like you said, common causes for most problems, I'm convinced that's not the case here. The fact you have run adaware, spybot and mcafee should have removed any minor infected files on the system. I did a little research on the error message and it seems to be down to a vulnerability within the Windows software. I see that you went through the preparation guide before posting a Hijackthis log like I asked, and I'm grateful for that; before we get onto fixing the error you are getting I will try and answer your questions.

I don't quite understand your query about the Stinger program, step 6 of the preparation guide. I went to the link for the application's guide, here - http://vil.nai.com/vil/stinger/, and I didn't see any mention of turning off system restore in the normal running guide. I only see in the "Frequently Asked Questions" that only if mcafee cannot repair a file should system restore should be disabled. Did you run the program and get that error? I think you can safely run the program for the first time without turning off system restore, there shouldn't be a problem there.

Don't worry about the Windows Updates for the moment, it looks to me as though you have gone quite a long time without downloading the patches so you have to pay a price later on as you will have to download all at the same time. It shouldn't affect the process for now.

Right, onto the error. I've found out that MS has released a patch that should be able to fix the error entitled "Security Update for Windows XP (KB921883)". This update does not seem to be one of the two hot fixes that you have tried already. A friend at another forum has been looking into this problem and recommends try this patch to start with. You should be able to stay online long enough to download it; I downloaded it myself and it was 686 KB's. If you do find you keep getting cut off, you can download the patch from a friend's computer onto a CD / floppy and possibly transfer it across and run the patch from there? By the way here is a link to the download:

http://www.microsoft.com/downloads/details...;displaylang=en

After you have downloaded the program by one of the above means, to start the installation immediately, click the Run button. Let the update run then reboot your computer. Let me know if you the problem is resolved. Don't worry if it isn't, there are other possible fixes we can try.

Another thing I want you to do is to update your version of Hijackthis, as you have an older version. It's quite unlikely but we might be missing something that will help us diagnose the problem. Please download the latest version from the following link:

HijackThis Download Site
Extract the zip file to c:\hjt
Go to the c:\hjt folder.
Double-click on hijackthis.exe
When the window opens, Press the Scan now and save a logfile button
When it is done, copy and paste the contents of the notepad as a reply to this post.

Let me know how you get on...
Good luck :thumbsup:
David

#5 Dostari

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Posted 24 August 2006 - 11:15 AM

Hey Trojanator,

Here is a rough log of what I did since seeing your last post:

computer completely shut off all day 8/17

connected to the internet 8/18 7:42 am
downloaded and ran Stinger (did not disable System Restore)
ran BitDefender
while that was running, downloaded the MS hotfix, ZoneAlarm firewall,
and the HijackThis you referenced

after just over 8 hours connected to the internet, got the error -
BitDefender scan was close to finishing and seemed to complete OK

after rebooting, installed MS hotfix

installed ZoneAlarm

was having trouble with ZoneAlarm, so uninstalled it

as of 8/24 11am have not gotten the error

I waited this long to give the error time to recur. Except for work during the day, I have had
my computer running and connected to the internet pretty much that whole time.

Here is my HJ scan log now:

Logfile of HijackThis v1.99.1
Scan saved at 11:04:57 AM, on 8/24/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dostari\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dostari\TextPad 4\TextPad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Dostari\Real\RealPlayer\RealPlay.exe
C:\Documents and Settings\Dostari\My Documents\internet\stage 1\ghp\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {A1216E5E-3CD6-425F-BF17-4E54761B7ABC} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Dostari\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} -
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1155580635437
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1155580592953
O16 - DPF: {819F4767-7EFB-11D2-B7D1-0000F67E39D0} -
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{3100ECE7-7CEE-4487-8793-454C19A74173}: NameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CS1\Services\Tcpip\..\{3100ECE7-7CEE-4487-8793-454C19A74173}: NameServer = 207.69.188.187 207.69.188.186
O19 - User stylesheet: (file missing)
O21 - SSODL: System - {BAF6CF4D-9F57-4CC3-81E8-D0548C7591F5} - (no file)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OracleCSService - Unknown owner - C:\oracle\product\10.1.0\db_1\bin\ocssd.exe
O23 - Service: OracleDBConsoleorcl - Oracle Corporation - C:\oracle\product\10.1.0\db_1\bin\nmesrvc.exe
O23 - Service: OracleOraDb10g_home1iSQL*Plus - Oracle - C:\oracle\product\10.1.0\db_1\bin\isqlplussvc.exe
O23 - Service: OracleOraDb10g_home1SNMPPeerEncapsulator - Unknown owner - C:\oracle\product\10.1.0\db_1\BIN\ENCSVC.EXE
O23 - Service: OracleOraDb10g_home1SNMPPeerMasterAgent - Unknown owner - C:\oracle\product\10.1.0\db_1\BIN\AGNTSVC.EXE
O23 - Service: OracleOraDb10g_home1TNSListener - Unknown owner - C:\oracle\product\10.1.0\db_1\BIN\TNSLSNR.exe
O23 - Service: OracleServiceORCL - Oracle Corporation - c:\oracle\product\10.1.0\db_1\bin\ORACLE.EXE


At this point, the logical conclusion is, KB921883 did the trick. The only thing is, up until that point, I got the error only once, so there is still doubt. Let me know what you think. Again, thanks for the help!

#6 -David-

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Posted 25 August 2006 - 05:13 AM

Hey there Dostari.

I've read through your post and I think the patch did the trick. I looked at other threads with exactly the same problem as you and in nearly all of them the patch has removed the error. I'm not too sure why you've had it once, but I'm pretty sure that doesn't compare to the amount of times you were getting the error about a week ago. I don't think there is any malware left on the system, you said you ran BitDefender which was clean right up until the end.

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {A1216E5E-3CD6-425F-BF17-4E54761B7ABC} - (no file)
O4 - Startup: PowerReg Scheduler V3.exe
O19 - User stylesheet: (file missing)
O21 - SSODL: System - {BAF6CF4D-9F57-4CC3-81E8-D0548C7591F5} - (no file)


Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Your Java is out of date and the older versions are being exploited by malware.
It is the likely cause of your infection, so we need to get it patched up as soon as possible.
Click on start, then control panel, and then double-click on add/remove programs.
Search in the list for all older installed versions of Java. (J2SE Runtime Environment.... )
It should have next icon next to it: Posted Image
Highlight each and click Remove.
Then Download and install the newest version from here:
http://www.java.com/en/download/manual.jsp

Please reboot and let me know what you think.
David

#7 miekiemoes

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Posted 03 September 2006 - 03:09 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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