Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dell 8900 won't turn on, start button lights up for split second


  • Please log in to reply
2 replies to this topic

#1 barrette

barrette

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:26 PM

Posted 30 July 2016 - 09:17 AM

Hello and thank you very much --

Yesterday the cursor disappeared so I turned the pc off manually.  When I turned it back on after a few seconds all was OK.  Cursor disappeared again, so I tried the same thing, but the computer now won't turn back on at all.

The start button lights up amber then immediately goes out.  No sounds.  I have unplugged and plugged back in all the cords from wall, router, modem.  The lights on modem and router are all normal,  The laptop I am using as I type right now is hooked up to the same system, I'm not using the laptop wirelessly.  I have also unplugged the power and held down the start button for 10 seconds as was suggested on Dell's website.  But pc still won't respond.

The pc that won't turn on is a Dell 8900 which I bought 6 months ago and has worked perfectly up to now.  I use Windows10. 

What should I do next?    


Edited by barrette, 30 July 2016 - 09:22 AM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:03:26 PM

Posted 31 July 2016 - 05:22 AM

If it's still under warranty (most places give you a 12 month warranty on new devices), contact the place that sold it to you for instructions on how to get warranty service.

If it's not under warranty, I'd suggest posting over in the Internal Hardware forums for some more expert advice on what to do:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 barrette

barrette
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:26 PM

Posted 31 July 2016 - 08:09 AM

Thanks so much!  The warranty is good for 6 more months, I checked.


Edited by barrette, 31 July 2016 - 08:10 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users