Btw it is vista
Edited by JoshuaM, 31 July 2016 - 02:21 AM.
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Posted 30 July 2016 - 03:14 AM
Edited by JoshuaM, 31 July 2016 - 02:21 AM.
Posted 30 July 2016 - 02:47 PM
Posted 31 July 2016 - 03:50 AM
First of all, do you think you can complete the System Restore? I mean, let's leave the sfc_scannow for a moment. We can always go back later.
The restore point is simply a date the the system first suggest to you, but you can always change to a earlier date, if you want to. I would pick a earlier date, just to be safe.
If, you can, do the System Restore. Let's see if this alone can solve.
Second, I am a little concern when you said "it reflects the different user profiles exist: all 4"....go to "my computer, click Properties, C:drive, it should says who are the "users"...usually, there are system, Administrator (= You), and User (sometimes, you also listed as user), ....I am a little concern that there are unauthorized user accessed yr computer, ie, hackers.
If that's the case, you should delete any users you do not feel safe.
After that, download these 2 and run it: (the root-kill will kill stop any back door re-entry; & the other one will help you to scan and clean up. When doing the malwarebytes scan, it is more effectively if you run the scan in safe mode. and run the complete scan, not quick scan. A complete scan will takes hours, but it is thorough.
Hope it helps, and other viewers can jump in and helps
Posted 31 July 2016 - 08:40 AM
Posted 31 July 2016 - 11:40 PM
Start tapping the F8 key ( some computer may use F3, or F7 or F11) when you power ON yr computer, I am trying to get you to boot menu.
Select start Windows "with last known good configuration", if successful, once the Windows load up, at yr desk top, then press microsoft button on yr lower left hand corner, type system restore, it may takes a few minutes for the system restore screen to pop up, then follow step by step, select a earlier date for restore point, a week may be good enough.
See if it lets you to complete the Restore.
If not, do the above step just 1 more time, but this time, select starts Windows with SAFE MODE. and try complete System Restore.
If you are able to complete, then, still got to the pages link I mentioned above.
Posted 01 August 2016 - 12:28 AM
Posted 01 August 2016 - 01:28 AM
Can you please tell me which brand and model your computer is? Let me try to locate the hidden partition....
Most of the manufacturer DO have a hidden partition built in, usually is a recovery console, it offers several options such as self repair for Windows, in some cases may let you copy/ back up files you want to rescue; often it also includes a option: wipe out existing windows and ALL files and reload Windows back to original manufacturer fresh out from the factory.
Also, if you can tell us what happened right before....ie, were you on internet can got virus? installed a new software/ hardware? Upgraded to Windows 10 or any other "actions" you did, that may help to solve the problem....
Posted 01 August 2016 - 01:31 AM
Was there any blue screen of death before? If so, usually there must be code such as:
0 x 00000124
0 x 00000000
0 x 00000800
Something like that....the first one is the most important one, as it tells you what triggered the BSOD, ...
Posted 01 August 2016 - 02:17 AM
I found these :
CHKDSK is a function either can be performed at command prompt or DOS level, please notice there are "spaces" between, and the R, means repair. It will takes long time, perhpas 3 hours,...but given you can't boot up the Windows, this worth the shot.
chkdsk /f /r
( Spaces between C and / k and / and f and / )
Retry Startup Repair after Chkdsk.
If needed after those you can retry System Restore from the Recovery or Vista disk.
How to Do a System Restore in Vista
Or from the Command Prompt :
Also: If it is related to Boots manager:
Unable to boot in windows vista- windows boot configuration data file is missing required information -
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair
startup issues in Windows Vista
How to fix "BOOTMGR is missing" in Windows Vista
Error message when you start Windows Vista: "The Windows Boot Configuration Data file is missing
Vista Tip: Repair "BOOTMGR is missing" error - a quick how to
See this section here - To repair/rebuild the Boot Config Data Use the Bootrec.exe Tool
Also, IF it is related to Registry issues:
Computer wont boot up and says regsetry file is missing or corrupt
File:Windows\system 32\config\system. Status: OXC000014C Regestry file missing or corrupt."
Try this free download worked for me
on seperate computer Download and then burn to blank cd
Insert newly created CD backup into problematic computer then Alt, ctrl, del
causing restart follow prompts till it asks for "full instal or repair"
Computer will need restart after repair is complete.
If all these can't help, ....go to:
It's microsoft.com own's forum, post yr questions and provide as much info as possible, they have reps from ms and can guide you to specific command path at DOS level,...
Hope it helps,
Posted 01 August 2016 - 11:36 AM
Posted 01 August 2016 - 12:53 PM
What is the make and model of the computer?
Because you ordered a new system, if you are able to pull your personal data from the hard drive and copy to a USB external hard drive would you be willing to doing a factory reset if the recovery partition was still intact?
You can pull your data using a live linux disk. I can give instructions if interested. Or you can attach the drive to your new computer using an enclosure or USB adapter.
Vista is no longer going to be supported with Security Updates after April 2017.
Posted 01 August 2016 - 01:04 PM
Posted 01 August 2016 - 01:06 PM
Posted 01 August 2016 - 01:16 PM
If the computer has been warning you about a hard drive failure then doing a chkdsk on the drive may make things worse but do not stop chkdsk at this point or you will have problems.
A factory reset will take it back to the point you received the computer. All programs and data added after purchase will be wiped. That is why you need to pull the data first. I would make this a top priority if you had a failing hard drive warning. Attaching the drive to a Windows 10 computer shouldn't be a problem. You may to take ownership of the drive but that is not difficult to do.
Because you have been getting a hard drive failure warning I wouldn't even attempt to do a factory reset. If you want to salvage the computer, purchase a new drive and install a linux distro on the computer. The linux distro you choose would depend on your CPU and RAM installed.
Posted 01 August 2016 - 06:06 PM
so I finished the chkdsk, and it would not run startup repair. I will remove the hard drive and see if I can get the data.
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