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Windows XP will not connect to internet


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5 replies to this topic

#1 AliasSmith&Jones

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Posted 28 July 2016 - 03:54 PM

I tried Ethernet cable and wifi, no luck.

I need to update iTunes so I can synch songs from her laptop to her iPod for my friend's wedding.

I'm running Windows XP SP2

I haven't got a lot of time.

ipconfig gives a complete blank.

ping obviously doesn't work either

I am Comp TIA A+ qualified.

All other devices connect to internet no problem.

 

 

EDIT:

 

Aha fixed it, I had enabled the 1394 adapter not the Ethernet connection. Silly me.


Edited by AliasSmith&Jones, 28 July 2016 - 04:02 PM.


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#2 Trikein

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Posted 28 July 2016 - 04:06 PM

The one thing I can't help you with is time. One can not have time if they do not make it. :-)

 

As for your problem, sounds like you are missing your network drivers. What do you see Windows key + R > devmgmt.msc ? Also, do you see your network connections at ncpa.cpl? 

 

Did the owner recently do a system restore or reinstall their OS? If so, look for a Drivers and Utility disk to run to load the required drivers. 

 

::Edit:: Also make sure these services are running under services.msc. See here for more info.

 

  • Remote procedure call (RPC) 
    (This service must be started before other services can take effect.).
  • Network Connections 
    (This service can only start if the RPC service is active.)
  • Plug and Play
  • COM+ Event System 
    (This service can only start if the RPC service is active.)

Edited by Trikein, 28 July 2016 - 04:10 PM.


#3 Viper_Security

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Posted 28 July 2016 - 04:08 PM

You are putting yourself at GREAT risk connecting an XP machine to the internet (happy birthday to the internet today btw, 10K days old)

 

i HIGHLY recommend upgrading your OS to Win7 or later (or a *Nix variant)


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#4 Trikein

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Posted 28 July 2016 - 04:16 PM

+1 that XP is a security risk, but I wouldn't broadly suggest upgrading without knowing the hardware. Some hardware is not compatible with new OS. For older systems used for web browsing and the like, I would suggest some form of Linux. What ever you do, stay AWAY from Windows 10. 



#5 Viper_Security

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Posted 28 July 2016 - 04:21 PM

+1 that XP is a security risk, but I wouldn't broadly suggest upgrading without knowing the hardware. Some hardware is not compatible with new OS. For older systems used for web browsing and the like, I would suggest some form of Linux. What ever you do, stay AWAY from Windows 10. 

Excuse me but that is the only option if the user does not want to be at risk thank you very much, and even then there is always a flaw somewhere.

 

most machines can handle windows 7 bare minimum with 2gb ram and since the user has said they are COMP TIA A+ Certified they should know whether or not their machine can do the upgrade.

 

also there is nothing wrong with windows 10 unless your hardware is out dated.


Edited by Viper_Security, 28 July 2016 - 04:21 PM.

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#6 Orange Blossom

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Posted 28 July 2016 - 04:25 PM

EDIT:
 
Aha fixed it, I had enabled the 1394 adapter not the Ethernet connection. Silly me.


Glad to hear you got it fixed and thanks for sharing the solution. Since this topic has gone way off course and you've resolved the problem as well, I'm going to close this topic.

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