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Sysprep error

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#1 pauloc68


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  • Local time:07:37 PM

Posted 28 July 2016 - 11:48 AM

Hello everyone...


So, my problem is qith sysprep. When I start the command there´s the following error:


"SYSPRP Package Microsoft.Getstarted_3.11.1.0_x64__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image."


After some research, I found that there are a lot of APPS installed under a user that doesn´t exist anymore. I´ve deleted that user and I didn´t know that those APPS where installed at that time, as you can see below:


"PackageFullName        : Microsoft.BingFinance_4.11.156.0_x86__8wekyb3d8bbwe
PackageUserInformation : {S-1-5-21-3417497949-1545027228-1425394209-1005 [S-1-5-21-3417497949-1545027228-1425394209-1005]:
                         Installed, S-1-5-21-514645724-4082439033-3331995289-1001 [apoio]: Installed}

PackageFullName        : Microsoft.BingNews_4.11.156.0_x86__8wekyb3d8bbwe
PackageUserInformation : {S-1-5-21-3417497949-1545027228-1425394209-1005 [S-1-5-21-3417497949-1545027228-1425394209-1005]:
                         Installed, S-1-5-21-514645724-4082439033-3331995289-1001 [apoio]: Installed}



The SID of the user removed is the one that ends in 1005.


I tried the powershell comands to remove the package, but it didn´t work.

I removed manualy the packages from "C:\ProgramData\Microsoft\Windows\AppRepository", but the error persists when I run sysprep.


I think the problem lies in some database of APPS packages. If somehow that database could be corrected or deleted, I think that should be enough to solve the problem.


Can anyone give me a solution ?

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