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Windows 7 update problem

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3 replies to this topic

#1 jamesphilip21


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Posted 28 July 2016 - 09:52 AM

Hello all i have just recently uninstalled windows 10 and back to windows 7 professional.I have try'ed to run windows update which will not progress past checking for updates i left the pc to run overnight still stuck there, also try'ed to delete software distribution and retry.I have restarted the system multiple times with no prompts or hints of a windows update being installed or failing to install.The only update that is installed is KB976902 which was installed in 2010 apparently no further errors to indicate why windows update is not working. Appreciate all help in advance thanks

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#2 dc3


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Posted 28 July 2016 - 11:58 AM

Welcome to Bleeping Computer.


Please do the following.


Reset Windows Update Components.
Open notebook, copy and paste the code below in the notebook.
echo Simple Script to Reset / Clear Windows Update
attrib -h -r -s %windir%\system32\catroot2
attrib -h -r -s %windir%\system32\catroot2\*.*
net stop wuauserv
net stop CryptSvc
net stop BITS
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution sold.old
ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old
net Start BITS
net start CryptSvc
net start wuauserv
echo Task completed successfully...
Once you have pasted this in notebook click on File and select Save as and save it as "WUReset.bat", include the quotation marks.
Right click on the batch file and select Run as administrator.
Restart the computer.

Edited by dc3, 28 July 2016 - 12:00 PM.

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#3 CKing123


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Posted 31 July 2016 - 11:09 AM



Please manually install the following updates manually:


If you have 64-bit Windows:







If you have 32-bit Windows:







Note: If any of the updates say they are not applicable, go to the next updates


After having all of these installed (unless they are not applicable), then check for updates again



If I am helping you and I don't respond within 2 days, feel free to send me a PM

Sysnative Windows Update Senior Analyst 

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#4 sflatechguy


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Posted 31 July 2016 - 12:31 PM

You can also try running the Windows Update diagnostic tool if dc3's batch file doesn't do the trick. Download the .cab file: http://go.microsoft.com/?linkid=9830262 launch it, and go through the prompts.

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