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Posted 28 July 2016 - 09:15 AM
Posted 12 August 2016 - 01:57 PM
I've heard this type of problem is most of the time related to the passcode. You should make sure that your iPad is unlocked before you plug it in. If that doesn't work, launch "Settings". Go to "Passcode", enter your passcode for verification, and turn passcode off. (This is presuming that you have iOS 9.) Remember to turn on your passcode after you're done!
Edit: If neither solution works, go to C:\Users\[yourusername]\AppData\Local\Microsoft\Photo Acquisition\PreviouslyAcquired.db and rename PreviouslyAcquired.db to PreviouslyAcquired.db.old. Please kindly note that view hidden files must be enabled. To turn show hidden files, follow this tutorial. (You don't need to un-hide protected operating system files.)
This is the original article telling you how to do so, but note the security certificate for the website has expired:
Edited by bwv848, 12 August 2016 - 02:17 PM.
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