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WINDOWS 10: blank icons on desktop and cannot access anything


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#1 kawaiiflower

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Posted 28 July 2016 - 08:18 AM

Technichian upgraded and also reformat my laptop like 3 days ago. It works fine awhile ago but then I came hom to this...... my desktop consist of Recycle Bin, Spotify, Skype, and Google Chrome... but now full of blank icons I can't even delete. I can't open anything even the Start menu.

I also upload a video of what my laptop's condition https://youtu.be/q5tAt1jrMXY please do check it out.

Is this a bug? or virus? (Hopefully not)
What should I do? Help me pls.

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#2 kawaiiflower

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Posted 28 July 2016 - 09:08 AM

Hi everyone! This has been fixed... (by me lol) so regarding my case I was trying to reset my laptop but I just restart my laptop then everything goes back to normal... so if you have a problem like this try to restart first and if it doesn't work try resetting.




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