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Computer restart isuue


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#1 mrwalrus

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Posted 27 July 2016 - 07:03 PM

So i tried to restart my laptop becuse i was going to get a new gaming pc and wanted to give the old one away but the restart failed at about half way and said "there was a problem restarting your computer " and there was only a cancel button under it so I clicked it and it took me to the msi starting screen and then i waited a couple second and it went black and then back to msi . And now its stuck in a loop...

... Igot to uefi bios and im trying to get to safe mode but f8 and shift+f8 is not working.help!

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#2 Niweg

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Posted 30 July 2016 - 02:34 PM

 Back up any data you don't want to lose and reset to factory settings.  Of course if you were prudent enough to make a full system backup, you could restore from that. 


Make regular full system backups or you'll be sorry sooner or later.


#3 Rocky Bennett

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Posted 30 July 2016 - 02:38 PM

How can he back up any data if he can't start his PC? Are you recommending that he remove the hard drive and connect it to another computer?


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