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Kaspersky Endpoint Security 10


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#1 chrisfigueroa521

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Posted 27 July 2016 - 09:44 AM

Hello Everyone, 

 

Sorry if this has been answered before but I did not come across it. Anyways, I am using Kaspersky Endpoint Security 10 and I am new at using this product.

 

We have messenger APP called SLACK and it is being blocked by KASPERSKY. I have added programs into the trusted location already but SLACK is not in the usual program location. The Slack app stores data in both %LocalAppData% and %AppData%. So what path am I using for the app location? Is it %ALLUSERSPROFILE%Application Data\Roaming\Slack? Or something entirely different. 

 

Thanks for the help!!!



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#2 quietman7

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Posted 27 July 2016 - 01:42 PM

Determining whether a file is malware or a legitimate process usually depends on the location (path) it is running from and the user profile %AppData%, %LocalAppData%, %ProgramData%, and %Temp% folders are common hiding places for malicious files. If a software vendor is utilizing one of these areas, then you might want to check with them for a solution since it most likely has already been reported.
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