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My computer gets freezing and die


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#1 fernandofg

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Posted 26 July 2016 - 02:46 PM

Hi, I have a fresh new install of windows 7 / 64bits
16gb RAM (4x4) DDR4 Hyperx Predator HX421C13PBK4/16
i7 5820k
Mobo: X99-UD4
Video: Geforce GTX 960

I reinstall windows because one day my PC gets freezing, after that just before windows starts i was getting the blue screen of death
Then I reinstall windows 7, but still my computer is getting freezing all days (this time no blue screen of death),
It happens 1 hours after I start my computer or 10 hours after, but I am getthing this behavour all days and is very anooying
I have 4x4 memories of RAM, to be sure my ram is not the problem, i remove 3 memories and left only one, then I change the memory from different slots and the issue still happening, so I think ram is not the problem

Any help will be appreciated



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#2 usasma

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Posted 27 July 2016 - 08:39 AM

Let's try looking at these 2 sets of reports:

1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


 
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