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Are there LOCKY removal instructions


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#1 the doctor

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Posted 26 July 2016 - 07:49 AM

I have 9 computers and a server infected with Locky ransomware. Are there specific removal instructions or should I wipe all computers and reload?



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#2 quietman7

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Posted 27 July 2016 - 06:01 AM

A repository of all current knowledge regarding Locky Ransomware is provided by Grinler (aka Lawrence Abrams), in this topic: Locky Ransomware Information, Help Guide, and FAQ.

Unfortunately, there is no known way to decrypt files encrypted by Locky (Zepto) without paying the ransom.

There is an ongoing discussion in this topic where you can ask questions and seek further assistance but as noted above there is no solution to fix your encrypted files. Other victims have been directed there to share information, experiences and suggestions.When or if a solution is found, that information will be provided in this support topic and you will receive notification if subscribed to it. In addition, a news article most likely will be posted on the BleepingComputer front page.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion, this topic is closed.

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