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Persisent Blue Screen Crash (Perfmon Report wont generate)


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#1 jmag1k

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Posted 26 July 2016 - 04:20 AM

I'm always crashing. Not really when I'm playing a game... but when I'm browsing the web or away from the computer. I can't figure it out. I've ran BlueScreenView and it's said a few things like DRIVER_IRQL_NOT_LESS_OR_EQUAL and CRITICAL_PROCESS_DIED. Many of the crashes all seems to have ntoskrnl.exe errors in common.

 

Also, For some reason I can't get the PERFMON report to generate. The app keeps hanging and won't allow me to save as html. It says it only takes 60 seconds, but I've waited like 30 minutes. 

 

I want to submit this and the Sysnative report now in case I crash again. I will keep trying to generate the PERFMO report to upload as soon as I am able. 

 

 OS - Windows 8.1, 8, 7, Vista ? Windows 10
· x86 (32-bit) or x64 ? 64 Bit
· What was original installed OS on system? Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Retailer
· Age of system (hardware) 1-3 Years (Custom Built)
· Age of OS installation - have you re-installed the OS? 6 Months 

· CPU - i5 4690K
· Video Card - x2 780 GTX Classified (SLI)
· MotherBoard - MSI z97 Gaming 7
· Power Supply - brand & wattage - EVGA 850W

· System Manufacturer - Custom
· Exact model number N/A

· Laptop or Desktop? Desktop

Attached Files


Edited by jmag1k, 26 July 2016 - 04:48 AM.


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#2 jmag1k

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Posted 26 July 2016 - 09:01 PM

I've seen other posts where this was asked to be uploaded. So I'm trying to be proactive. Here's the Event Viewer Administrative Events Log. Attached File  Admin.zip   675.28KB   0 downloads

 

For some reason I still can't get the PERFMON to generate any html file. Everything's greyed out. 


Edited by jmag1k, 26 July 2016 - 09:02 PM.


#3 usasma

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Posted 27 July 2016 - 07:26 AM

I don't usually use the perfmon report, so I wouldn't worry about it unless another member asks for it.

 

Your UEFI/BIOS (version V1.12) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Why do you have A: and B: drives?

Normally the A and B drives are reserved for floppy drives and provide backwards compatibility.
I don't know if it'll cause any problems for you - but it would be better to give it a different drive letter (just-in-case).

 

You have 7 (or more) hard drives.  What is the age of your Power Supply (they lose effectiveness with age)?
Are you certain that an 859 watt PSU will comfortably work all the components on your system?

If in doubt, you can disconnect a bunch of the drives (and any other non-essential devices that consume electricity).  Then test to see if that lessens the problem that you're having.

 

What does the doucette.lnk in your startups do?

 

Out of 26 memory dumps there were 11 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

Intel SmartConnect is no longer supported in W10.

Please uninstall it's software from Control Panel...Programs and Features

Then disable the Smart Connect feature in your BIOS/UEFI

 

Please uninstall the MSI ECO Center software - it's NTIOLib_X64.sys driver is known to cause BSOD's on some Windows systems.

There are other NTIOLib_X64.sys drivers in the memory dumps, but I can't seem to isolate which program they belong to.

if these others are at fault, then they'll show up in future memory dumps and we can remove them then.
In the meantime, search your system for the NTIOLib_X64.sys drivers and you'll see how many MSI has stashed all over your hard drive.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Tue Jul 26 00:12:38.483 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\072516-9656-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:4 days 16:59:08.550
Probably caused by :ntkrnlmp.exe ( nt!KiPageFault+247 )
BugCheck D1, {1, 9, 8, 1}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000009, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_nt!KiPageFault
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.12
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7916
  Baseboard Product             Z97A GAMING 7 (MS-7916)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 21 07:12:55.460 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\072116-8703-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:2 days 4:20:57.119
Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+a4 )
BugCheck EF, {ffffe00029f9a840, 0, 0, 0}
BugCheck Info: CRITICAL_PROCESS_DIED (ef)
Arguments:
Arg1: ffffe00029f9a840, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0xEF
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_2cdb0840_nt!PspCatchCriticalBreak
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.12
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7916
  Baseboard Product             Z97A GAMING 7 (MS-7916)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 19 02:51:03.675 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071816-8875-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:0 days 22:59:26.952
*** WARNING: Unable to verify timestamp for rzudd.sys
*** ERROR: Module load completed but symbols could not be loaded for rzudd.sys
Probably caused by :hardware ( rzudd+23b44 )
BugCheck D1, {ffffffff8dac8821, 2, 1, fffff801f3052448}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: ffffffff8dac8821, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff801f3052448, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: IP_MISALIGNED
CPUID:        "Intel® Core™ i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.12
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7916
  Baseboard Product             Z97A GAMING 7 (MS-7916)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Jul 26 00:12:38.483 2016 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)
ipadtst_64.sys              Mon Nov 11 03:10:23 2013 (528090EF)
NTIOLib_X64.sys             Mon Jan  6 01:15:54 2014 (52CA4A1A)
XtuAcpiDriver.sys           Thu Feb 26 07:51:57 2015 (54EF16ED)
iocbios2.sys                Thu May 28 16:42:10 2015 (55677DA2)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
e22w10x64.sys               Fri Aug 28 17:05:38 2015 (55E0CD22)
asmtxhci.sys                Thu Sep 10 05:38:13 2015 (55F14F85)
asmthub3.sys                Thu Sep 10 05:38:17 2015 (55F14F89)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
ssdevfactory.sys            Thu Sep 24 21:12:39 2015 (56049F87)
asstahci64.sys              Thu Oct  1 03:34:51 2015 (560CE21B)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
bwcW10x64.sys               Fri Jan 22 17:08:51 2016 (56A2A873)
rzendpt.sys                 Tue Apr  5 03:09:18 2016 (5703649E)
rzudd.sys                   Tue Apr  5 03:09:21 2016 (570364A1)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
RTKVHD64.sys                Tue Apr 19 06:31:00 2016 (571608E4)
NvStreamKms.sys             Fri Jun  3 07:28:21 2016 (575169D5)
nvlddmkm.sys                Sun Jul 10 18:20:31 2016 (5782CA2F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 19 02:51:03.675 2016 (UTC - 4:00)**************************
nvlddmkm.sys                Wed Jun 29 12:58:45 2016 (5773FE45)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul  5 05:30:42.203 2016 (UTC - 4:00)**************************
nvlddmkm.sys                Thu Jun  2 23:11:28 2016 (5750F560)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 29 22:02:04.129 2016 (UTC - 4:00)**************************
NvStreamKms.sys             Sun May  1 17:00:16 2016 (57266E60)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 16 13:31:55.551 2016 (UTC - 4:00)**************************
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun  3 22:56:22.810 2016 (UTC - 4:00)**************************
nvlddmkm.sys                Thu May 19 21:34:38 2016 (573E69AE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 27 00:39:01.747 2016 (UTC - 4:00)**************************
WinRing0x64.sys             Wed May  1 22:19:47 2013 (5181CD43)
cpuz138_x64.sys             Thu Feb 26 02:04:34 2015 (54EEC582)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May 21 00:52:56.882 2016 (UTC - 4:00)**************************
ALSysIO64.sys               Fri Feb 19 17:24:23 2016 (56C79617)
nvlddmkm.sys                Mon May  9 18:56:41 2016 (573115A9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 20 22:01:37.492 2016 (UTC - 4:00)**************************
e22w7x64.sys                Wed Mar 26 11:59:01 2014 (5332F945)
asmtxhci.sys                Tue Dec 23 23:38:40 2014 (549A4350)
asmthub3.sys                Tue Dec 23 23:38:44 2014 (549A4354)
RTKVHD64.sys                Tue Jul 21 07:33:46 2015 (55AE2E1A)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
nvlddmkm.sys                Thu Nov  5 09:35:23 2015 (563B692B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 13 17:39:44.633 2016 (UTC - 4:00)**************************
GPU-Z.sys                   Wed Oct  6 12:14:37 2010 (4CACA06D)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 12 08:42:54.083 2016 (UTC - 4:00)**************************
nvlddmkm.sys                Tue Mar  8 00:42:16 2016 (56DE6638)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May  8 08:55:19.244 2016 (UTC - 4:00)**************************
nvvad64v.sys                Mon Mar 14 02:27:42 2016 (56E659DE)
nvlddmkm.sys                Mon Mar 21 21:44:53 2016 (56F0A395)
NvStreamKms.sys             Fri Apr  1 21:18:58 2016 (56FF1E02)


http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
ipadtst_64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
e22w10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=ssdevfactory.sys
http://www.carrona.org/drivers/driver.php?id=asstahci64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=bwcW10x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=e22w7x64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=GPU-Z.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 jmag1k

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Posted 27 July 2016 - 08:34 PM

Wow... you guys do some amazing work. I didn't expect such a detailed and helpful reply. I'll start on this right away. I've been using the MSI Live Update 6 App that runs a check every week. I just ran a check again and it says I have the latest drivers, but when I went to the site they we NOT the latest. Pretty lame.... 

 

I'll start going down your list one by one as you say. Should I try to isolate the issue by updating all the mobo drivers first, then windows updates, then 3rd party with a certain amount of time in between to see if I get crashes, or just start updating and proceed down the checklist? By the way.... how much time did it take to review my issue and reply? There's an awful lot of information there... I just wanted to say thank you and I really appreciate you volunteering your time to help a complete stranger. 



#5 jmag1k

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Posted 27 July 2016 - 09:08 PM

I noticed I dont have any of the On-Board SATA AHCI/RAID Drivers for  Intel Rapid Storage Technology. Do I need this? I have the On-Board PIDE/SATA Drivers for the Asmedia SATA Driver installed. 



#6 usasma

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Posted 28 July 2016 - 05:00 AM

Update everything that you can.

Yes, this includes the SATA AHCI/RAID Drivers for the INtel Rapid Storage Technology (RST).

 

This is the canned speech I use for those sort of situations (where all sorts of updates need doing):

 

Beyond this I have these 5 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your system from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Although I like this sequence, I don't think that the order really matters all that much - as long as you update things.

We're not spending a bunch of time trying to isolate the exact cause - rather we're attacking all possible causes as if they were the problem, and trying to fix them all.

If you do try to isolate the exact cause, you can spend weeks trying - and find that the system may still have problems all the way through the process.

 

Typically it takes 5 to 15 minutes (or more) to reply to the first set of reports.

The long list of stuff at the end (all after the word Analysis) comes from a script that generates several reports for me to look at.

I post the information to:

- help you if you are interested in this sort of stuff

- help others who may be interested in BSOD analysis

- help me to remember what's happened so far in the analysis

FYI - I have some memory problems (from my heart medications) and some vision problems (from multple problems) - so I need all the help that I can get :0)!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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