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Spyware/Trojan infected after running this file downloaded from BitTorrent


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3 replies to this topic

#1 testplayer

testplayer

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  • Local time:04:49 AM

Posted 25 July 2016 - 08:32 PM

I downloaded the Acrobat.DC.15.017.exe file via uTorrent from htxxtps://torrentz.eu/e33e613e5a98b2484087ead40f4c188747cdaaa0. It looked OK, but I just couldn't find anything meaningful inside using 7-zip browser, which is weird. Anyway, I took the risk to run that file, then I was infected.
 
By default, this file tried to extract the actual contents (yes, the real portable version of acrobat DC that really works) to C:\Users\Administrator\AppData\Local\Temp\, but it also provided a prompt so I can extract the real contents to other folder, and I did that. However, after the extraction, I found that there was a "System.exe" file in the %Temp% and this file was running! I was scared and realized that I was infected, so I launched Process Hacker and tried to kill this process. But once I did that, EVERY other process triggered another process "WindowsDefender.exe" and my computer almost froze. After a while, the "System.exe" and all the ~80 "WindowsDefender.exe" processes created by other processes disappeared, but there is one "WindowsDefender.exe" left there. This file was in C:\ProgramData\850395\WindowsDefender.exe. I tried to kill this process again, but again, every other process launched one instance of this "WindowsDefender.exe" and all these disappeared after freezing for a while, but the original "WindowsDefender.exe" was still alive. I noticed there were some text files generated in C:\ProgramData\850395\, and these files contained what I input in Firefox's search bar or some other programs.
 
I noticed the severity of this problem, so I reboot into another OS (I have dual boot, Win8.1 Enterprise and Win8.1 Pro, the Enterprise was infected), then I took the ownership of C:\ProgramData\850395\ of the infected OS and deleted the WindowsDefender.exe and also cleared the %Temp% of the infected OS. Then I rebooted back to the original OS, and it looked fine without suspicious processes. I then run several scanning tools, including the actual windows defender, Spybot, TDSSKiller, and McAfee Stinger. All passed without finding any threats. However, this spyware seemed to modify something:
(1) The only short cut file in C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ was modified and pointed to the deleted C:\ProgramData\850395\WindowsDefender.exe, but since I had already deleted this file before rebooting into the infected OS, this file became empty, so I had to restore what I originally had.
 
(2) In task scheduler, C:\ProgramData\850395\WindowsDefender.exe was added as a task, and the trigger is whenever any user log on. I had already deleted this task.
 
(3) Windows firewall stopped working and cannot be restarted. I had to assign NT SERVICE\mpssvc a full control permission of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess such that the firewall can be restarted. In windows firewall, I didn't find any new rules added by this spyware.
 
Now my computer looked fine. But I'm not 100% sure of that, especially I don't know what name of this spyware is and what else did it modify to my OS. I have re-downloaded this spyware by uTorrent, extracted by 7-zip (although showing checksum error), and scanned using several tools, but still couldn't find anything. Theoretically I can use sandboxie to see what happens after double click this Acrobat.DC.15.017.exe file, but I'm afraid I don't have that time. I only want to go back to the original state of my OS before I run the Acrobat.DC.15.017.exe file, because I disabled the system recovery of Windows.
 
 
The following is the log:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-07-2016
Ran by Administrator (administrator) on SERVER (26-07-2016 11:15:26)
Running from W:\Documents\Downloads\Adobe Acrobat Pro DC 2015.017.20050 Multilingual Portable
Loaded Profiles: UpdatusUser & Administrator (Available Profiles: UpdatusUser & Administrator)
Platform: Windows 8.1 Enterprise (Update) (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Windows\System32\nvwmi64.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(DisplayLink Corp.) C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
(NVIDIA Corporation) C:\Windows\System32\nvwmi64.exe
(DisplayLink Corp.) C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
(Microsoft Corporation) C:\Windows\System32\TCPSVCS.EXE
(Lenovo) C:\Program Files (x86)\Lenovo\LT1423p Control Panel\sysagent.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Microsoft Corporation) C:\Windows\System32\vmms.exe
(Microsoft Corporation) C:\Windows\System32\nfsclnt.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Windows\System32\InputMethod\CHT\ChtIME.exe
(Microsoft Corporation) C:\Windows\System32\InputMethod\JPN\JpnIME.exe
(DisplayLink Corp.) C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(IvoSoft) C:\Program Files\Classic Shell\ClassicStartMenu.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Logitech, Inc.) C:\Program Files\Logitech\SetPointP\SetPoint.exe
(Logitech, Inc.) C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
(Motorola Solutions, Inc.) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
(O2Micro International) C:\Windows\System32\drivers\o2flash.exe
(PortableApps.com) E:\Profiles\Portable\PortableApps\PortableApps.com\PortableAppsPlatform.exe
(PortableApps.com) D:\Profiles\Roaming\PortableApps\PortableApps.com\PortableAppsPlatform.exe
(LiberKey.com) D:\Profiles\Roaming\LiberKeyTools\LiberKeyMenu\LiberKeyMenu.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office15\ONENOTEM.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office15\ONENOTE.EXE
(CWER.ws/blog/punsh (Vladimir aka punsh)) E:\Profiles\Portable\PortableApps\PDF-XChangeEditorPortable\PDFXEditPortable.exe
(Tracker Software Products (Canada) Ltd.) E:\Profiles\Portable\PortableApps\PDF-XChangeEditorPortable\App\Tracker\PDF Editor\PDFXEdit.exe
(PortableApps.com) E:\Profiles\Portable\PortableApps\TeXstudioPortable\TeXstudioPortable.exe
() E:\Profiles\Portable\PortableApps\TeXstudioPortable\App\TeXstudio\texstudio.exe
(The MathWorks Inc.) C:\Program Files\MATLAB\R2016a\bin\win64\MATLAB.exe
(The MathWorks Inc.) C:\Program Files\MATLAB\R2016a\bin\win64\MATLAB.exe
() E:\Profiles\Portable\PortableApps\Psiphon\psiphon3.exe
() C:\Users\Administrator\AppData\Local\Temp\psiphon-tunnel-core.exe
(PortableAppZ.blogspot.com) E:\Profiles\Portable\PortableApps\KeePassPortable\KeePass2Portable.exe
(Dominik Reichl) E:\Profiles\Portable\PortableApps\KeePassPortable\App\KeePass2\KeePass.exe
(PortableApps.com) E:\Profiles\Portable\PortableApps\BitviseSSHClientPortable\BitviseSSHClientPortable.exe
(Bitvise Limited) E:\Profiles\Portable\PortableApps\BitviseSSHClientPortable\App\BitviseSSHClient\BvSsh.exe
(PortableAppZ.blogspot.com) E:\Profiles\Portable\PortableApps\TeamViewerEnterprisePortable\TeamViewerPortable.exe
(TeamViewer GmbH) E:\Profiles\Portable\PortableApps\TeamViewerEnterprisePortable\App\TeamViewer\TeamViewer.exe
(TeamViewer GmbH) E:\Profiles\Portable\PortableApps\TeamViewerEnterprisePortable\App\TeamViewer\tv_w32.exe
(TeamViewer GmbH) E:\Profiles\Portable\PortableApps\TeamViewerEnterprisePortable\App\TeamViewer\tv_x64.exe
(Mozilla Corporation) E:\Profiles\Portable\PortableApps\FirefoxPortable\App\Firefox\firefox.exe
(Mozilla Corporation) E:\Profiles\Portable\PortableApps\FirefoxPortableTest\App\Firefox\firefox.exe
(Mozilla Corporation) E:\Profiles\Portable\PortableApps\FirefoxPortableTest\App\Firefox\plugin-container.exe
(Google) C:\Users\Administrator\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
(PortableApps.com) D:\Profiles\Roaming\PortableApps\uTorrentPortable\uTorrentPortable.exe
(BitTorrent Inc.) D:\Profiles\Roaming\PortableApps\uTorrentPortable\App\uTorrent\uTorrent.exe
(BitTorrent Inc.) D:\Profiles\Roaming\PortableApps\uTorrentPortable\App\uTorrent\updates\3.4.7_42330\utorrentie.exe
(BitTorrent Inc.) D:\Profiles\Roaming\PortableApps\uTorrentPortable\App\uTorrent\updates\3.4.7_42330\utorrentie.exe
() D:\Profiles\Roaming\Documents\Downloads\Adobe Acrobat Pro DC 2015.017.20050 Multilingual Portable\Acrobat DC\AdobeAcrobatPortable.exe
(Adobe Systems Incorporated) D:\Profiles\Roaming\PortableApps\AcrobatProDC2015.017.20050Portable\App\Acrobat\Acrobat.exe
(Adobe Systems Incorporated) D:\Profiles\Roaming\PortableApps\AcrobatProDC2015.017.20050Portable\App\Acrobat\AcroCEF\AcroCEF.exe
(Adobe Systems Incorporated) D:\Profiles\Roaming\PortableApps\AcrobatProDC2015.017.20050Portable\App\Acrobat\AcroCEF\AcroCEF.exe
(Adobe Systems Incorporated) D:\Profiles\Roaming\PortableApps\AcrobatProDC2015.017.20050Portable\App\Acrobat\AcroCEF\AcroCEF.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Classic Start Menu] => C:\Program Files\Classic Shell\ClassicStartMenu.exe [161984 2014-04-21] (IvoSoft)
HKLM\...\Run: [nwiz] => C:\Program Files\NVIDIA Corporation\nview\nwiz.exe [2747680 2013-11-11] ()
HKLM\...\Run: [BTMTrayAgent] => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
HKLM\...\Run: [EvtMgr6] => C:\Program Files\Logitech\SetPointP\SetPoint.exe [3113592 2015-08-26] (Logitech, Inc.)
HKLM-x32\...\Winlogon: [Userinit] userinit.exe,"C:\Windows\system32\clientmon.exe" [X]
Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll (Logitech, Inc.)
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig]  <===== ATTENTION
HKU\S-1-5-21-3817715142-1300005960-3702352287-1002\...\RunOnce: [WTK_IE_Google_Search] => REG ADD HKCU\Software\Microsoft\Internet Explorer\SearchScopes /v DefaultScope /t REG_SZ /d {637D6E3C-DF93-48A5-8362-159A8AC56B11} /f
HKU\S-1-5-21-3817715142-1300005960-3702352287-1002\...\Policies\Explorer: [NoInternetOpenWith] 1
HKU\S-1-5-21-3817715142-1300005960-3702352287-1002\...\Policies\Explorer: [LinkResolveIgnoreLinkInfo] 1
HKU\S-1-5-21-3817715142-1300005960-3702352287-1002\...\Policies\Explorer: [NoResolveSearch] 1
HKU\S-1-5-21-3817715142-1300005960-3702352287-500\...\Run: [uTorrent] => W:\PortableApps\uTorrentPortable\App\uTorrent\uTorrent.exe [2530304 2016-06-20] (BitTorrent Inc.)
HKU\S-1-5-21-3817715142-1300005960-3702352287-500\...\Policies\Explorer: [NoInternetOpenWith] 1
HKU\S-1-5-21-3817715142-1300005960-3702352287-500\...\Policies\Explorer: [LinkResolveIgnoreLinkInfo] 1
HKU\S-1-5-21-3817715142-1300005960-3702352287-500\...\Policies\Explorer: [NoResolveSearch] 1
HKU\S-1-5-18\...\RunOnce: [WTK_IE_Google_Search] => REG ADD HKCU\Software\Microsoft\Internet Explorer\SearchScopes /v DefaultScope /t REG_SZ /d {637D6E3C-DF93-48A5-8362-159A8AC56B11} /f
HKU\S-1-5-18\...\Policies\Explorer: [NoInternetOpenWith] 1
HKU\S-1-5-18\...\Policies\Explorer: [LinkResolveIgnoreLinkInfo] 1
HKU\S-1-5-18\...\Policies\Explorer: [NoResolveSearch] 1
AppInit_DLLs: C:\Windows\system32\nvinitx.dll => C:\Windows\system32\nvinitx.dll [184048 2013-11-11] (NVIDIA Corporation)
AppInit_DLLs-x32: C:\Windows\SysWOW64\nvinit.dll => C:\Windows\SysWOW64\nvinit.dll [156256 2013-11-11] (NVIDIA Corporation)
ShellExecuteHooks: QTTabBarLib.ExplorerProcessCaptor - {D2BF470E-ED1C-487F-AAAA-2BD8835EB6CE} - C:\Windows\System32\mscoree.dll [382976 2013-08-22] (Microsoft Corporation)
ShellExecuteHooks-x32: QTTabBarLib.ExplorerProcessCaptor - {D2BF470E-ED1C-487F-AAAA-2BD8835EB6CE} - C:\Windows\System32\mscoree.dll [382976 2013-08-22] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [ DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt3] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt4] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt5] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt6] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt7] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt8] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt64.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ShareOverlay] -> {594D4122-1F87-41E2-96C7-825FB4796516} => C:\Program Files\Classic Shell\ClassicExplorer64.dll [2014-04-21] (IvoSoft)
ShellIconOverlayIdentifiers-x32: [ DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt3] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt4] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt5] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt6] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt7] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ DropboxExt8] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => W:\PortableApps\DropboxPortableAHK\.dbfiles\bin\Dropbox\Client\DropboxExt.27.dll [2015-08-14] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ShareOverlay] -> {594D4122-1F87-41E2-96C7-825FB4796516} => C:\Program Files\Classic Shell\ClassicExplorer32.dll [2014-04-21] (IvoSoft)
Startup: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2016-07-25]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office\Office15\ONENOTEM.EXE (Microsoft Corporation)
GroupPolicyScripts: Restriction <======= ATTENTION
GroupPolicyScripts\User: Restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyEnable: [S-1-5-21-3817715142-1300005960-3702352287-500] => Proxy is enabled.
ProxyServer: [S-1-5-21-3817715142-1300005960-3702352287-500] => http=127.0.0.1:8080;https=127.0.0.1:8080;socks=127.0.0.1:1081
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{7EEDB609-B432-4197-AFD7-49B573FD5FBD}: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{8F7AF549-961A-4CF9-B33D-84635CE6D251}: [NameServer] 8.8.8.8,8.8.4.4
Tcpip\..\Interfaces\{8F7AF549-961A-4CF9-B33D-84635CE6D251}: [DhcpNameServer] 192.168.0.1
ManualProxies: 1http=127.0.0.1:8080;https=127.0.0.1:8080;socks=127.0.0.1:1081

Internet Explorer:
==================
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\.DEFAULT\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3817715142-1300005960-3702352287-1002\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3817715142-1300005960-3702352287-500\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
URLSearchHook: [S-1-5-21-3817715142-1300005960-3702352287-1002] ATTENTION => Default URLSearchHook is missing
SearchScopes: HKLM -> DefaultScope {637D6E3C-DF93-48A5-8362-159A8AC56B11} URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {637D6E3C-DF93-48A5-8362-159A8AC56B11} URL = hxxp://www.google.com/search?hl=en&q={searchTerms}&meta=
SearchScopes: HKU\.DEFAULT -> {637D6E3C-DF93-48A5-8362-159A8AC56B11} URL = hxxp://www.google.com/search?hl=en&q={searchTerms}&meta=
SearchScopes: HKU\S-1-5-21-3817715142-1300005960-3702352287-1002 -> DefaultScope {637D6E3C-DF93-48A5-8362-159A8AC56B11} URL = hxxp://www.google.com/search?hl=en&q={searchTerms}&meta=
SearchScopes: HKU\S-1-5-21-3817715142-1300005960-3702352287-1002 -> {637D6E3C-DF93-48A5-8362-159A8AC56B11} URL = hxxp://www.google.com/search?hl=en&q={searchTerms}&meta=
SearchScopes: HKU\S-1-5-21-3817715142-1300005960-3702352287-500 -> {637D6E3C-DF93-48A5-8362-159A8AC56B11} URL = hxxp://www.google.com/search?hl=en&q={searchTerms}&meta=
BHO: ExplorerBHO Class -> {449D0D6E-2412-4E61-B68F-1CB625CD9E52} -> C:\Program Files\Classic Shell\ClassicExplorer64.dll [2014-04-21] (IvoSoft)
BHO: Logitech SetPoint -> {AF949550-9094-4807-95EC-D1C317803333} -> C:\Program Files\Logitech\SetPointP\SetPointSmooth.dll [2015-08-26] (Logitech, Inc.)
BHO: ClassicIEBHO Class -> {EA801577-E6AD-4BD5-8F71-4BE0154331A4} -> C:\Program Files\Classic Shell\ClassicIEDLL_64.dll [2014-04-21] (IvoSoft)
BHO-x32: ExplorerBHO Class -> {449D0D6E-2412-4E61-B68F-1CB625CD9E52} -> C:\Program Files\Classic Shell\ClassicExplorer32.dll [2014-04-21] (IvoSoft)
BHO-x32: Logitech SetPoint -> {AF949550-9094-4807-95EC-D1C317803333} -> C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll [2015-08-26] (Logitech, Inc.)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL [2014-01-22] (Microsoft Corporation)
BHO-x32: ClassicIEBHO Class -> {EA801577-E6AD-4BD5-8F71-4BE0154331A4} -> C:\Program Files\Classic Shell\ClassicIEDLL_32.dll [2014-04-21] (IvoSoft)
Toolbar: HKLM - Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll [2014-04-21] (IvoSoft)
Toolbar: HKLM - QT Command Bar - {d2bf470e-ed1c-487f-a666-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM - QT Command Bar 2 - {d2bf470e-ed1c-487f-a777-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM - QT Base Toolbar - {d2bf470e-ed1c-487f-a300-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM - QTTabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM-x32 - Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll [2014-04-21] (IvoSoft)
Toolbar: HKLM-x32 - QT Command Bar - {d2bf470e-ed1c-487f-a666-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM-x32 - QT Command Bar 2 - {d2bf470e-ed1c-487f-a777-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM-x32 - QT Base Toolbar - {d2bf470e-ed1c-487f-a300-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Toolbar: HKLM-x32 - QTTabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Handler: ic32pp - {BBCA9F81-8F4F-11D2-90FF-0080C83D3571} - C:\Windows\wc98pp.dll No File
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL [2014-01-24] (Microsoft Corporation)

FireFox:
========
FF ProfilePath: C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\d938vn54.default
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office\Office15\NPSPWRAP.DLL [2014-01-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\Office15\NPSPWRAP.DLL [2014-01-22] (Microsoft Corporation)
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll [2013-11-11] (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll [2013-11-11] (NVIDIA Corporation)
FF Plugin HKU\S-1-5-21-3817715142-1300005960-3702352287-500: @talk.google.com/GoogleTalkPlugin -> C:\Users\Administrator\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll [2015-12-08] (Google)
FF Plugin HKU\S-1-5-21-3817715142-1300005960-3702352287-500: @talk.google.com/O1DPlugin -> C:\Users\Administrator\AppData\Roaming\Mozilla\plugins\npo1d.dll [2015-12-08] (Google)
FF Plugin HKU\S-1-5-21-3817715142-1300005960-3702352287-500: @tools.google.com/Google Update;version=3 -> C:\Users\Administrator\AppData\Local\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-11] (Google Inc.)
FF Plugin HKU\S-1-5-21-3817715142-1300005960-3702352287-500: @tools.google.com/Google Update;version=9 -> C:\Users\Administrator\AppData\Local\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-11] (Google Inc.)
FF Plugin HKU\S-1-5-21-3817715142-1300005960-3702352287-500: SkypePlugin -> C:\Users\Administrator\AppData\Local\SkypePlugin\7.3.0.501\npGatewayNpapi.dll [2015-06-05] (Skype Technologies S.A.)
FF Plugin HKU\S-1-5-21-3817715142-1300005960-3702352287-500: SkypePlugin64 -> C:\Users\Administrator\AppData\Local\SkypePlugin\7.3.0.501\npGatewayNpapi-x64.dll [2015-06-05] (Skype Technologies S.A.)
FF Plugin ProgramFiles/Appdata: C:\Users\Administrator\AppData\Roaming\mozilla\plugins\npgoogletalk.dll [2015-12-08] (Google)
FF Plugin ProgramFiles/Appdata: C:\Users\Administrator\AppData\Roaming\mozilla\plugins\npo1d.dll [2015-12-08] (Google)
FF HKLM-x32\...\Firefox\Extensions: [{F003DA68-8256-4b37-A6C4-350FA04494DF}] - C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt
FF Extension: Logitech SetPoint - C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt [2016-07-17] [not signed]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 DisplayLinkService; C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [9261456 2013-07-25] (DisplayLink Corp.)
S2 iBtSiva; C:\Program Files (x86)\Intel\Bluetooth\ibtsiva.exe [131312 2015-03-20] (Intel Corporation)
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [318568 2014-10-04] (Intel Corporation)
R2 iprip; C:\Windows\System32\iprip.dll [34816 2014-11-07] (Microsoft Corporation)
R2 NfsClnt; C:\Windows\system32\nfsclnt.exe [100352 2014-11-07] (Microsoft Corporation)
R2 NVWMI; C:\Windows\system32\nvwmi64.exe [1290016 2013-11-11] (NVIDIA Corporation)
R2 Sysagent; C:\Program Files (x86)\Lenovo\LT1423p Control Panel\sysagent.exe [107008 2013-05-23] (Lenovo) [File not signed]
R2 TermService; C:\Program Files\RDP Wrapper\rdpwrap.dll [116736 2015-08-09] (Stas'M Corp.) [File not signed]
S3 ThunderboltService; C:\Program Files\Intel\Thunderbolt Software\tbtsvc.exe [1179944 2014-03-07] (Intel Corporation)
R2 vmms; C:\Windows\system32\vmms.exe [13401600 2015-08-17] (Microsoft Corporation)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [347880 2014-11-07] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2014-11-07] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 BcmNfcIc; C:\Windows\System32\drivers\BcmNfcIc.sys [77528 2014-11-12] (Broadcom Corporation.)
R3 BthA2DP; C:\Windows\system32\drivers\BthA2DP.sys [131584 2013-08-22] (Microsoft Corporation)
R3 BthHFAud; C:\Windows\system32\DRIVERS\BthHfAud.sys [32640 2013-08-22] (Microsoft Corporation)
R3 btmaux; C:\Windows\system32\DRIVERS\btmaux.sys [142136 2015-01-13] (Motorola Solutions, Inc.)
R3 btmhsf; C:\Windows\system32\DRIVERS\btmhsf.sys [1448248 2015-01-13] (Motorola Solutions, Inc.)
R3 DisplayLinkUsbIo_x64; C:\Windows\System32\drivers\DisplayLinkUsbIo_x64_7.4.48800.0.sys [44944 2014-12-04] ()
R3 DlinkUDSMBus; C:\Windows\SysWow64\Drivers\DlinkUDSMBus.sys [103200 2012-09-21] (Windows ® Codename Longhorn DDK provider)
S3 DlinkUDSTcpBus; C:\Windows\SysWow64\Drivers\DlinkUDSTcpBus.sys [162080 2012-09-21] (Windows ® Codename Longhorn DDK provider)
S3 DrvSnSht; C:\Program Files (x86)\R-Drive Image\DrvSnSht64.sys [132432 2010-06-01] (R-TT Inc.)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R1 hvservice; C:\Windows\System32\drivers\hvservice.sys [68960 2015-08-17] (Microsoft Corporation)
R3 ibtusb; C:\Windows\system32\DRIVERS\ibtusb.sys [254192 2015-03-20] (Intel Corporation)
R0 IntelHSWPcc; C:\Windows\System32\drivers\IntelPcc.sys [77992 2013-10-05] (Intel Corporation)
R3 ISCT; C:\Windows\System32\drivers\ISCTD64.sys [47008 2013-07-31] ()
R1 ISODrive; C:\Program Files (x86)\UltraISO\drivers\ISODrv64.sys [115448 2013-11-22] (EZB Systems, Inc.)
S3 lunparser; C:\Windows\System32\drivers\lunparser.sys [19456 2015-08-17] (Microsoft Corporation)
R3 MTunl; C:\Windows\System32\drivers\MTunl.sys [56520 2013-10-15] (Marvell Technology (Shanghai) Ltd)
S3 NdisImPlatformMp; C:\Windows\system32\DRIVERS\NdisImPlatform.sys [126464 2014-11-07] (Microsoft Corporation)
R3 NETwNb64; C:\Windows\system32\DRIVERS\NETwbw02.sys [3497240 2015-03-23] (Intel Corporation)
S3 NETwNe64; C:\Windows\system32\DRIVERS\NETwew02.sys [4649440 2013-06-19] (Intel Corporation)
R3 NfsRdr; C:\Windows\System32\drivers\nfsrdr.sys [261120 2014-11-07] (Microsoft Corporation)
R1 nvkflt; C:\Windows\system32\DRIVERS\nvkflt.sys [300320 2013-11-11] (NVIDIA Corporation)
R3 O2FJ2RDR; C:\Windows\System32\drivers\O2FJ2w8x64.sys [209720 2014-03-26] (BayHubTech/O2Micro )
S3 passthruparser; C:\Windows\System32\drivers\passthruparser.sys [22016 2015-08-17] (Microsoft Corporation)
S3 pvhdparser; C:\Windows\System32\drivers\pvhdparser.sys [27136 2015-08-17] (Microsoft Corporation)
S3 R-ImageDisk; C:\Program Files (x86)\R-Drive Image\R-ImageDisk64.sys [213584 2014-10-10] (R-TT Inc.)
R3 RpcXdr; C:\Windows\System32\drivers\rpcxdr.sys [131072 2014-11-07] (Microsoft Corporation)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [31472 2014-08-06] (Synaptics Incorporated)
S3 sthid; C:\Windows\System32\drivers\sthid.sys [21216 2015-07-23] (Splashtop Inc.)
S3 vhdparser; C:\Windows\System32\drivers\vhdparser.sys [18944 2015-08-17] (Microsoft Corporation)
R3 VMSMP; C:\Windows\system32\DRIVERS\vmswitch.sys [690688 2014-11-07] (Microsoft Corporation)
S3 VMSP; C:\Windows\system32\DRIVERS\vmswitch.sys [690688 2014-11-07] (Microsoft Corporation)
S3 VMSVSF; C:\Windows\system32\DRIVERS\vmswitch.sys [690688 2014-11-07] (Microsoft Corporation)
S3 VMSVSP; C:\Windows\system32\DRIVERS\vmswitch.sys [690688 2014-11-07] (Microsoft Corporation)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [35856 2014-11-07] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [257880 2014-11-07] (Microsoft Corporation)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [123224 2014-11-07] (Microsoft Corporation)
R0 WofAdk; C:\Windows\System32\drivers\wofadk.sys [221888 2015-10-30] (Microsoft Corporation)
S3 athur; \SystemRoot\system32\DRIVERS\athuw8x.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-07-26 11:14 - 2016-07-26 11:15 - 00000000 ____D C:\FRST
2016-07-25 21:43 - 2016-07-25 22:03 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\Adobe
2016-07-25 21:43 - 2016-07-25 21:44 - 00000000 ____D C:\Users\Administrator\AppData\LocalLow\Adobe
2016-07-25 21:43 - 2016-07-25 21:43 - 00000000 ____D C:\Users\Administrator\AppData\Local\Adobe
2016-07-25 21:43 - 2016-07-25 21:43 - 00000000 ____D C:\ProgramData\regid.1986-12.com.adobe
2016-07-25 21:43 - 2016-07-25 21:43 - 00000000 ____D C:\ProgramData\Adobe
2016-07-25 21:43 - 2016-03-11 11:06 - 00054944 _____ (Adobe Systems Inc) C:\Windows\SysWOW64\ADOBEPDF.DLL
2016-07-25 21:43 - 2016-03-11 11:06 - 00026272 _____ (Adobe Systems Inc.) C:\Windows\SysWOW64\ADOBEPDFUI.DLL
2016-07-25 20:49 - 2016-07-25 20:49 - 00000000 ____D C:\Users\Administrator\AppData\Local\uTorrent
2016-07-25 10:42 - 2016-07-26 09:42 - 00000023 _____ C:\Users\Administrator\license.dat
2016-07-25 10:20 - 2016-07-25 10:20 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\TeamViewer
2016-07-25 10:16 - 2016-07-25 10:16 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\Tracker Software
2016-07-25 10:07 - 2016-07-25 10:07 - 27590656 _____ C:\Windows\system32\vmguest.iso
2016-07-25 09:35 - 2016-07-19 19:58 - 00598016 _____ C:\Windows\SysWOW64\clientmon.exe
2016-07-17 10:59 - 2016-07-17 10:59 - 00018960 _____ (Logitech, Inc.) C:\Windows\system32\Drivers\LNonPnP.sys
2016-07-17 10:59 - 2016-07-17 10:59 - 00000000 ____D C:\Users\Public\Documents\Logishrd
2016-07-17 10:59 - 2016-07-17 10:59 - 00000000 ____D C:\ProgramData\Logitech
2016-07-17 10:58 - 2016-07-17 10:59 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\Logitech
2016-07-17 10:58 - 2016-07-17 10:59 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Logitech
2016-07-17 10:58 - 2016-07-17 10:59 - 00000000 ____D C:\Program Files\Common Files\LogiShrd
2016-07-17 10:58 - 2016-07-17 10:58 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\Logishrd
2016-07-17 10:58 - 2016-07-17 10:58 - 00000000 ____D C:\Program Files\Logitech
2016-07-17 10:54 - 2016-07-17 10:59 - 00000000 ____D C:\ProgramData\Logishrd
2016-07-04 00:14 - 2016-07-25 20:49 - 00000000 ____D C:\Users\Administrator\AppData\LocalLow\uTorrent

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-07-26 10:33 - 2016-05-11 10:28 - 00000954 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3817715142-1300005960-3702352287-500UA.job
2016-07-26 10:33 - 2016-05-11 10:28 - 00000902 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3817715142-1300005960-3702352287-500Core.job
2016-07-26 10:15 - 2014-11-11 21:03 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\ClassicShell
2016-07-25 11:09 - 2014-11-09 20:20 - 00003598 _____ C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3817715142-1300005960-3702352287-500
2016-07-25 10:42 - 2014-11-09 20:15 - 00000000 ____D C:\Users\Administrator
2016-07-25 10:07 - 2014-03-18 20:01 - 00863596 _____ C:\Windows\system32\PerfStringBackup.INI
2016-07-25 10:07 - 2013-08-22 23:36 - 00000000 ____D C:\Windows\Inf
2016-07-25 10:02 - 2014-11-11 21:13 - 00000000 ____D C:\ProgramData\NVIDIA
2016-07-25 10:02 - 2013-08-23 00:45 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2016-07-25 09:45 - 2013-08-22 23:25 - 00262144 ___SH C:\Windows\system32\config\BBI
2016-07-24 10:06 - 2015-04-09 18:35 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\Psiphon3
2016-07-10 04:59 - 2013-08-23 01:36 - 00000000 ____D C:\Windows\system32\NDF
2016-07-06 07:40 - 2015-01-31 15:33 - 00000000 ____D C:\ProgramData\boost_interprocess

==================== Files in the root of some directories =======

2015-01-15 19:09 - 2015-03-22 18:27 - 0000600 _____ () C:\Users\Administrator\AppData\Roaming\PUTTY.RND
2014-11-14 10:38 - 2016-03-22 09:42 - 0000600 _____ () C:\Users\Administrator\AppData\Local\PUTTY.RND
2015-08-17 05:03 - 2015-08-17 05:03 - 1104404 _____ () C:\Users\Administrator\AppData\Local\RAContactHistory.xml
2016-04-04 17:56 - 2016-04-04 17:56 - 0000755 _____ () C:\Users\Administrator\AppData\Local\recently-used.xbel
2014-11-11 20:11 - 2015-04-06 06:54 - 0007606 _____ () C:\Users\Administrator\AppData\Local\resmon.resmoncfg

Files to move or delete:
====================
C:\Users\Administrator\license.dat


Some files in TEMP:
====================
C:\Users\Administrator\AppData\Local\Temp\psiphon-tunnel-core.exe


==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2016-07-20 07:41

==================== End of FRST.txt ============================

Attached Files


Edited by nasdaq, 26 July 2016 - 08:22 AM.
Removed active hyperlink to suspect file


BC AdBot (Login to Remove)

 


#2 testplayer

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Posted 26 July 2016 - 12:02 PM

Updates:

 

Now I was able to use sandboxie to run the downloaded Acrobat.DC.15.017.exe file and isolate the problematic "System.exe" file, as attached. I tried both Windows defender and spybot to scan this file but couldn't find anything. Can anyone test it and let me know what name of this spyware/trojan is and what exactly does it do to the system? Thanks.

 

Updates 2:

The scan results can be found at https://www.virustotal.com/en/file/050d9488ea2f53761166460f6b7bccefe725f70b2607aad851cc9039c89e8dde/analysis/ and https://www.metadefender.com/#!/results/file/e9484402e59a4d7bbd064b952642707a/regular/analysis but different engine gives different analysis results, and I just couldn't find any more detailed information of this Trojan and what it does exactly to the OS.

 

Mod Edit:  Removed unrequested attachment reflecting malware - Hamluis.


Edited by hamluis, 31 July 2016 - 08:23 AM.


#3 HelpBot

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Posted 30 July 2016 - 08:35 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
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Posted 04 August 2016 - 08:40 PM

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