More information is needed to determine what infection you are dealing with since there are many variants of crypto malware ransomware.
Are there any obvious file extensions appended
to or with your data files?....such as .ecc, .ezz, .exx, .zzz, .xyz, .aaa, .abc, .ccc, .vvv, .xxx, .ttt, .micro, .mp3, .enc, .enigma, .encrypted, .encrypt, .ded, .lock, Lock.*, .locked, .locky, .zepto, .css, .zyklon, .bloccato, .kimcilware, .crptrgr, .crypto, _crypt, .crypt, .cryp1, .crypz
, random 5 hexadecimal character (i.e .AC0D4, .DA3D1, .73E61
), .crypted, .crypt38, .crinf, .pzdc, .good, .R16M01D05, .cerber, .fun, .kkk, .btc, .gws, .porno, .payransom, .payms, .paymst, .AFD, .paybtcs, .epic, .eclr, .sshxkej, .73i87A, .0JELvV, UslJ6m, .n1wLp0, .5vypSa, .YNhlv1, .p5tkjw, PoAr2w, .6FKR8d, .rtyrtyrty, .777, .surprise, .tzu, .coverton, .kratos, .krypted, .r5a, .XTBL, .YTBL, .LOL!, .OMG!, .RDM, .RRK, .RAD, .encedRSA, .encryptedRSA, .encryptedAES, .justbtcwillhelpyou, .canihelpyou, .btc-help-you, .only-we_can-help_you, .crjoker, .cRh8, .code, .scl, .EnCiPhErEd, .fileiscryptedhard, .KEYZ, .KEYH0LES, .silent, .zcrypt, .akaibvn, .8lock8, .bin, .Z81928819, .umbrecrypt_ID_[id-number], .F**YourData, .keybtc@inbox_com, ._cryptcryptcrypt.@.gmail.com_, .id_<id-number>email@example.com, .<id-number>.<email>.CrySiS, .LeChiffre, .bitstak, .RAR, .SecureCrypted, .odcodc, .0x0, .1999, .H3LL, .bleep, .fu*k (f**k), .bart.zip, .CRRRT, .CCCRRRPPP, .wflx, <email>__<filename>, .isis, .vault, .HA3, .frtrss, .toxcrypt, .magic, _sq.<filename>, .k2p, .~, .Sanction, .crashed, .SUPERCRYPT, .SPORT, .cwgoqia, .trun, .xrtn, .Remind, .CTBL, .CTB2,
or 7 length extension consisting of random characters such as .uogltic, .rpyxhhm, .mtrsxox, .phszfud
Did you find any ransom notes
? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. They typically are found in every directory where data was encrypted. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a randomly named .html, .txt, .png, .bmp, .url
You can submit samples of encrypted files and ransom notes to ID Ransomware
for assistance with identification and confirmation. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. If ID Ransomware cannot identify the infection, you can post the case SHA1
it gives you in your next reply for Demonslay335
to manually inspect the files.
Samples of any encrypted files, ransom notes or suspicious executables (installer, malicious files, attachments) that you suspect were involved in causing the infection can be submitted here
) with a link to this topic.