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Ecco Pro won't dial out...


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#1 MarkBeepBeep

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Posted 24 July 2016 - 08:08 PM

Not sure of where exactly to post this. System is Win XP SP3.

 

Up until a week ago my Ecco Pro software had been rock solid for more than a decade in dialing out phone numbers

using my modems (USR v56K Voice modem and Practical Perihperals v.36 MT).

 

Something changed, don't know what and now Ecco Pro won't dial out anymore.

 

Amazing development occured a couple of days ago when I booted into f: drive Windows.

I didn't have Ecco Pro installed on this drive, but I wanted to test what would happen if I loaded it

from c: drive.

Ecco loaded and when I tried to dial out numbers it worked!

 

I looked into the modem settings and the driver was not installed properly.

There was no modem assigned to COM1 but it was still able to dial out!

 

I booted back to my regular c: drive.

Using the same ECCO Pro software, same modem, it is set up correctly on COM1.

 

It doesn' work! Won't dial out!

 

Any ideas on how to fix this on c: drive?

 



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#2 MarkBeepBeep

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Posted 25 July 2016 - 04:03 PM

Just to add today's new info.

I am able to dial out with the modem at the DOS prompt.

So the hardware and driver works.

 

It seems it is linked somehow to Ecco Pro software itself.

But the setup for a modem is minimal and I have checked it

dozens of times.

 

It just asks for a pre-dial script like ATDT.

and asks for the COM port (COM1).

Speed is 9600 baud.



#3 Animal

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Posted 25 July 2016 - 05:00 PM

Have you tried their support? http://www.compusol.org/ecco.html

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#4 MarkBeepBeep

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Posted 25 July 2016 - 08:18 PM

Just discovered what was the problem and fixed it.

Winfax had taken over COM1 port, the bully!



#5 Animal

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Posted 25 July 2016 - 09:36 PM

Thank you for letting us know how you resolved your issue. :thumbup2:

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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