Upon visiting some websites I'm interrupted by a warning purporting itself to be from Microsoft and threatening to disable my computer if I don't call them right away. I've just shut down the browser via Task Manager (Firefox, mostly if not always... I use it almost exclusively though atm I'm using Edge). The message is as follows, accompanied by an audio reading of the message:
**YOUR COMPUTER HAS BEEN BLOCKED**
Please call us immediately at +1-844-307-7679
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a virus and spyware. The following information is being stolen.
>Credit Card Details
>Email Account Login
>Photos stored on this computer
>You must contact us immediately so that our engineers can walk you through the removal process over the phone. Please call us within the next 5 minutes to prevent your computer from being disabled.
Toll free: 1-844-307-7679
This topic was recently posted by user: hursthome, who unfortunately never followed up on any potential resolution. Bleepingcomputer.com's Satchfan responded to them with some instructions. I took the liberty of running through their suggestions, but to no avail. The issue persists.
Unfortunately I cannot seem to PASTE the FRST.txt log into this msg as requested (no idea why, I've made countless attempts), so find it attached along with the Addition.txt file et al, as per Satchfan's initial instructions to hursthome. Hopefully someone can help me identify the source and rectify this annoyance once and for all. FRST.txt 86.49KB 12 downloads Addition.txt 39.22KB 6 downloads AdwCleanerC1.txt 4.2KB 6 downloads JRT.txt 1.15KB 6 downloads Mbam.txt 1.02KB 5 downloads