HI, I received a windows 10 Asus laptop with a headphone jack plug broken in the socket. I could not get it out so I drilled it. Surprisingly the socket now works fine when a headphone is plugged in. However there is no sound from the laptop speakers with Windows 10 or Linux, It's almost as though both Windows and Linux think a headphone jack is still plugged in and that might be why sound is not being directed to the speakers.
A USB headphone also works fine.
I'm tempted to remove the audio socket from the motherboard to see if that directs the sound to the speakers but that's a bit time consuming and it seem very likely it wont work.
I ran the Windows audio trouble shooter and in the end it said that the generic audio driver was not fixed
So I installed the drivers for the Generic audio driver - but with no change. It's still not fixed according to the Windows 10 audio troubleshooter.
I also updated the other sound card drivers
Should I remove the jack socket or is there some registry setting I can test? Bearing in mind that Linux has the same problem with this laptop.