A friend of mine loaned her PC to her nephew for four months. When she got it back, it had Windows 10 on it, instead of Windows 7. It's too late to roll it back, I don't know Windows 10, she's not very good with computers, and I'm hoping someone here could help me figure out how to get things back to where she is comfortable with the system.
First off, she's very upset that all her desktop icons are gone, because that's how she got to everything. For example, she had a "my documents" icon. Now she apparently doesn't, and while she can search for individual documents, she doesn't know how to find her My Documents folder. And when I google "where is the documents folder for Windows 10" I just get threads on how to recover missing documents.
She also had things like email and browser as shortcuts. And she doesn't even know which ones she was using. I asked what email reader she was using and she said, I don't know. Which makes it tricky.
Ideally there would still be her old desktop folder on her new PC, but from what I've read, Microsoft wipes all the old stuff after a month.
So, how does she get a My documents shortcut on her desktop, and also other shortcuts for music or for subfolders in Documents she used to have on her desktop? Is there any way for her to retrieve the information on what browser and email and music player she was using before, or will she simply need to try everything on her PC until something looks familiar?
How can she get the Windows 10 desktop to be enough like the Windows 7 desktop that she'll be comfortable using it?
Thanks for any suggestions.