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Help with failed system restore


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#1 fdm2000

fdm2000

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Posted 24 July 2016 - 03:32 PM

I am running Win 7 Home 64 bit and have encountered windows update failure. All suggested fixes have failed to resolve the problem so I tired to run system restore back to a date that I believed would restore the pc to a time when windows update was functional.
The restore also failed with the following window popups appearing: "Unspecified error during system restore 0xc0000022". The other popup tells me that the "program can't start because rtl120.bpl is missing -t ry reinstalling the program to fix the problem". I don't know of the two error messages are related or the missing file mentioned relates to something else?
Any suggestions or guidance would be appreciated.
Frank



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#2 Jaycan

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Posted 25 July 2016 - 04:55 AM

Hello fdm2000, You do not want that , as it seems to be causing your problems.

Direct from Microsoft Forums ....Please read this link below

 

rtl120.bpl is missing from my computer - Microsoft Community

Also do these to cleanup general corruption and repair/replace damaged/missing
system files.


Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN
Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log

http://support.microsoft.com/kb/928228

Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

 

Hope this helps :)


Edited by Jaycan, 25 July 2016 - 04:58 AM.


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