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My Laptop Won't Recognize My Dvd-rom


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#1 Dyrbooker

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Posted 13 August 2006 - 08:51 PM

I hope someone can help. I have an Inspiron 3800 (Dell) laptop. With it I have a Floppy drive, a hard drive, and a DVD-ROM that I can switch out. I've had the hard drive in for about a month because I have'nt needed the DVD-ROM (which used to work just fine). Today I switched the hard drive and put in the DVD-ROM and the laptop will not recognize it. It won't show up in My Computer. I tried to install new hardware and I got the message that "A driver (service) for this device has been disabled. Code 32" I've tried searching the internet for the driver but I've had no luck. The outside of the device says it's a Dell 8X DVD-ROM disk drive module type 8XDVD/24X CD but, when I ran the install new hardware it came up with a Toshiba DVD-Rom SD C2402. How can I inable the driver so that the DVD player works.

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#2 usasma

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Posted 13 August 2006 - 10:07 PM

Dunno about Dell's - but my Toshiba has a DVD-RAM drive that has a special driver that it uses to recognize the drive (and, it shuts off the XP CD burning software also).

BTW - did you shut down the system when you switched the drives? Generally hard drives and CD/DVD drives are not "hot-swappable" and require that they be connected when the system is booting so that they can be recognized.
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