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Sfc scannow hung up?


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#1 roscoep54

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Posted 23 July 2016 - 03:34 PM

Running Sfc /scannow now and it's just doing nothing. The cursor is still blinking but nothing has happened in 2 hours. Not sure what to do now. Help!

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#2 CKing123

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Posted 23 July 2016 - 03:39 PM

Hello roscoep54

 

Which OS are you running?

 

Are you seeing this in command prompt?:

 

Beginning system scan. This process will take some time.

 

Beginning verification phase of system scan.

-CKing


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#3 roscoep54

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Posted 23 July 2016 - 04:21 PM

Windows 10 - should have mentioned that. Just blinking cursor.........

#4 roscoep54

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Posted 23 July 2016 - 04:22 PM

It doesn't say anything about scan beginning or anything - thus my concern.

#5 CKing123

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Posted 23 July 2016 - 04:26 PM

First of all, make sure that you run this command in an elevated Command Prompt (Press WindowsXCommand Prompt (Admin))

 

Try doing it again. There is a space between sfc and /scannow:

sfc /scannow

-CKing


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#6 roscoep54

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Posted 23 July 2016 - 04:45 PM

Yup - done exactly that. Will try it again.

#7 CKing123

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Posted 23 July 2016 - 04:56 PM

Alright

 

Let me know how it goes this time


Edited by CKing123, 23 July 2016 - 04:56 PM.

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#8 roscoep54

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Posted 24 July 2016 - 05:24 PM

I still can't get Sfc to run. Any help you can provide would be much appreciated. Very slow hanging system - windows is updated. I posted another post for help with hung system. Not sure what to do next.

#9 CKing123

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Posted 24 July 2016 - 05:44 PM

First of all, we can have the BSOD Experts take a look at your other thread about hangs. It is also most likely causing SFC to hang too

 

-CKing


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#10 roscoep54

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Posted 24 July 2016 - 10:42 PM

It's driving me nuts 🤔 Tried to run the performance report & it just hung for 1 1/2 hours. No one has responded to my other message yet. Thanks for your help.

#11 Viper_Security

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Posted 24 July 2016 - 10:57 PM

Try this in  elevated command prompt( as Admin)

 

DISM /Online /Cleanup-Image /RestoreHealth

 

it will stay at 20% for a while and take about 15-20 minutes to complete.

 

then try running sfc /scannow

 

hope that helps.


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#12 roscoep54

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Posted 25 July 2016 - 02:07 PM

Attached File  dism.log   8.48MB   3 downloads

tried to run DISM and received an error - the report is attached. 



#13 Viper_Security

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Posted 25 July 2016 - 02:25 PM

okay, give me a little while to go through the log and try to pinpoint the issue.

 

in the meantime, can you run chkdsk?


Edited by Viper_Security, 25 July 2016 - 02:27 PM.

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#14 CKing123

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Posted 25 July 2016 - 02:33 PM

Hi

 

Since you still haven't gotten a reply on your other thread, we will continue on from here.

 

Run the dism /online /cleanup-image /restorehealth command again, and copy the C:\Windows\Logs\CBS\CBS.log

 

Believe it or not, the actual details are in the CBS log, not the DISM log

 

It even says that in the DISM log

 

2016-07-25 03:35:21, Error                 DISM   DISM Package Manager: PID=4168 TID=5112 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800703f9)
2016-07-25 03:35:21, Error                 DISM   DISM Package Manager: PID=4168 TID=5112 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800703f9)
2016-07-25 03:35:21, Error                 DISM   DISM Package Manager: PID=4168 TID=5112 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800703f9)
2016-07-25 03:35:21, Info                  DISM   DISM Package Manager: PID=4168 TID=5112 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2016-07-25 03:35:21, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800703F9

 

if CBS.log is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

-CKing


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#15 roscoep54

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Posted 25 July 2016 - 02:34 PM

Will do - will get back yo you.




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