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Posted 23 July 2016 - 03:30 PM
Posted 26 July 2016 - 08:21 AM
Let's try looking at these 2 sets of reports:
1) Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum) http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
2) Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility: http://www.cpuid.com/softwares/hwmonitor.html
Posted 27 July 2016 - 03:54 AM
Thank you for your replies. I have attached a copy of the Perfmon report.
Posted 27 July 2016 - 09:08 AM
Temporarily uninstall Avira.
Use Windows Defender and the Windows firewall while testing.
Uninstall VMWare. The hcmon driver is showing many problems in the Admin logfile
Again, this is just temporary.
If needed (after testing) download/install a fresh copy of latest version of VMWare.
Beyond this I have these 5 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3. Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
The next 2 aren't really necessary for this sort of problem, but I include them just-in-case. Good luck!
4. Start with these free hardware diagnostics: http://www.carrona.org/hwdiag.html
5. If all of the hardware tests pass, then run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html
Edited by usasma, 27 July 2016 - 09:09 AM.
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