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Windows running incredibly slow and hangs


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#1 itter

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Posted 23 July 2016 - 03:30 PM

Hi, my dell xps laptop has just started running incredibly slow. It takes up to 10mins to boot up and often hangs when opening a program or file until I have to switch it off and start again. Can someone please advise me what I can do? I am running Windows 7. I have 8gb of ram.
I know I only have about 20gb of hd space left, but this has been the case for a while now and it's only in the last week or so it has started running this slow.

Many thanks

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#2 sudhicbe

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Posted 26 July 2016 - 01:23 AM

check the below link

 

Computer Slow



#3 usasma

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Posted 26 July 2016 - 08:21 AM

Let's try looking at these 2 sets of reports:

1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 itter

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Posted 27 July 2016 - 03:54 AM

Hi

 

Thank you for your replies. I have attached a copy of the Perfmon report.

 

Attached Files



#5 itter

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Posted 27 July 2016 - 07:49 AM

And here is the event viewer log.

Attached Files



#6 usasma

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Posted 27 July 2016 - 09:08 AM

Temporarily uninstall Avira.

Use Windows Defender and the Windows firewall while testing.

 

Uninstall VMWare.  The hcmon driver is showing many problems in the Admin logfile

Again, this is just temporary.

If needed (after testing) download/install a fresh copy of latest version of VMWare.

 

Beyond this I have these 5 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website

The next 2 aren't really necessary for this sort of problem, but I include them just-in-case.  Good luck!

4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 


Edited by usasma, 27 July 2016 - 09:09 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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