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Computer on the Fritz


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#1 TimeIsntOnMySide

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Posted 23 July 2016 - 12:26 PM

A week ago the internet for this laptop started to slow down--streams stopped to buffer way more frequently and even some web pages took way to long to load. Yesterday it got worse. My mouse cursor always has an hourglass next to it, and the internet is even slower, it takes 30 seconds to load my gmail. Worst of all, my administrator password isn't working anymore(I'm on the guest account right now). Can a virus change the admin password on your computer? I can't even run an Avira scan because it asks for admin. The computer I'm on is using Windows 8.1. Any help would be appreciated. 


Edited by TimeIsntOnMySide, 23 July 2016 - 12:26 PM.


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#2 mikey11

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Posted 23 July 2016 - 12:30 PM

start it in safe mode, does it run better like that?



#3 TimeIsntOnMySide

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Posted 23 July 2016 - 01:20 PM

I can't start safe mode by hitting F8 while booting this computer, and all the other ways seem to require admin.



#4 mikey11

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Posted 23 July 2016 - 01:29 PM

I can't start safe mode by hitting F8 while booting this computer, and all the other ways seem to require admin.

 

 

http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/



#5 TimeIsntOnMySide

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Posted 23 July 2016 - 01:45 PM

When I start in safe mode I still can't login as admin, and when I try to login as guest it says, "can't connect to the sens service."






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