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Virus Gone(?) But Damage Remains


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#1 KevinMac

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Posted 13 August 2006 - 07:14 PM

My computer, despite running McAfee, got infected with multi-malwares and viruses. (Dell PC running Windows XP home). I ran McAfee plus another virus cleaner and I think I got rid of it, maybe? Anyway, the damage remains. It only works in Safe mode. Otherwise, the log screen comes up, but when I log on I get the wallpaper and nothing else.
Can't access internet.
Oh, and I'm denied access to the all users document file, where I kept my photos. Help? sounds like windows/registry damage. Reinstall? If so, how to do it with minimal disruption?
There's a picture of Malcolm X where there shouldn't be one. NO offense, Malcolm, but is that the signature of some virus?

Edited by KevinMac, 13 August 2006 - 07:15 PM.


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#2 Orange Blossom

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Posted 14 August 2006 - 04:27 PM

I would suggest following the instructions in the post by tg1911 that I have quoted below.

Orange Blossom :thumbsup:

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.

Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.


Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 KevinMac

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Posted 14 August 2006 - 06:30 PM

I guess I can download hjt it to another computer, bring it to the broken one, boot in safe mode and run it that way. I'll try

#4 Orange Blossom

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Posted 14 August 2006 - 11:09 PM

Yes, and make sure to include that information at the beginning of your HJT post. If you have any other pre-HJT questions, post them in this topic.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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