Been years since I asked for help here, but I'm starting a master's program next week and need to have my laptop squared away.
I'm getting the "close programs to save information" message, then flashing black screen with only three Internet Explorer windows open.
Can anyone please walk me through the process to get this taken care of? It would really ease my mind before I end up losing a class paper or something.
I have an Acer touchscreen laptop running Windows 10 (upgraded from 8.1.) It's about two years old and I do like it otherwise.
Many, many thanks for your good help - all of you make a difference!