Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Keylogger/RAT? Accounts being hijacked?

  • Please log in to reply
7 replies to this topic

#1 Prevaill


  • Members
  • 4 posts
  • Local time:05:30 PM

Posted 22 July 2016 - 11:49 PM

My e-mails have been being stolen/attempted to be hijacked.


Running Windows 7 Home Premium service pack 1 and currently only have MBAM installed.


Scanning with mbam now.

Edited by Prevaill, 23 July 2016 - 12:03 AM.

BC AdBot (Login to Remove)


#2 InadequateInfirmity


    I Gots Me A Certified Edumication

  • Banned
  • 5,180 posts
  • Gender:Male
  • Local time:05:30 PM

Posted 23 July 2016 - 12:19 AM

Adware Cleaner Scan.


Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


JRT Scan.

Please download Junkware Removal Tool and save it on your desktop.


  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Adware Removal Tool Scan.


Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.





Hit Ok.




Hit next make sure to leave all items checked, for removal.





The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete, thenOK again to finish up. Post log generated by tool.


ZHP Scan.

Please download Zhp Cleaner  to your desktop.  Right Click the icon and select run as administrator.




2. Once you have started the program, you will need to click the scanner button.


The program will close all open browsers!

3. Once the scan is completed, the you will want to click the Repair button.


At the end of the process you may be asked to reboot your machine. After you reboot a report will open on your desktop.

Copy and paste the report here in your next reply.

 Zemana Scan



Run a full scan with Zemana AntiMalware!

Install and select deep scan.


Remove any infections found.

Then click on the icon in the pic below.


Double click on the scan log, copy and paste here in your reply

#3 InadequateInfirmity


    I Gots Me A Certified Edumication

  • Banned
  • 5,180 posts
  • Gender:Male
  • Local time:05:30 PM

Posted 23 July 2016 - 12:20 AM

NoBot Scan.


  • Please download NoBot.
  • Save it to your desktop.
  • Right Click Run As Administrator.
  • Then click the scan button.
  • Allow completion.
  • Then hit file button.
  • Scan Logs.
  • Double click the log and post it here.

#4 Prevaill

  • Topic Starter

  • Members
  • 4 posts
  • Local time:05:30 PM

Posted 24 July 2016 - 02:40 AM



adware removal tool




I was unable to run zhp, upon downloading it would open and say it was going to update to the latest version. And trying to open it says it isn't caompatible.

#5 InadequateInfirmity


    I Gots Me A Certified Edumication

  • Banned
  • 5,180 posts
  • Gender:Male
  • Local time:05:30 PM

Posted 24 July 2016 - 05:28 AM

Scan & Clean With Ads Fix


  • Disable Windows Defender & Antivirus Prior To Running This Tool!!
  • Save Ads Fix to your desktop.
  • Right Click & Run As Administrator.
  • You will then be prompted to install Certificates.
  • Install then click OK.
  • Right Click & Run As Administrator Again.
  • Click Options then select Unlock the deletion.
  • Then click on clean.
  • Post the log created, if the tool does not run then skip it.


Reset Host File



  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.





Please download Pre_Scan.

Save it to your desktop.

Disable your antivirus, and windows defender.

Close All open work Pre_Scan will close all processes to run.

Right Click Run as Admin.

Allow completion, when it completes the program will reboot your machine and open a log.

Please post that log here in your next reply.




9-Lab Scan.


  • Download 9-Lab Removal Tool.
  • CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
  • Install the program onto your computer, then right click the icon  run as administrator.
  • Update the program and then run a full scan!
  • Make sure the program updates, might be better to install it update reboot and check for updates again.
  • You need to make sure the database updates!!!
  • Upon Scan Completion Click on Show Results.
  • Then Click On Clean 
  • Then Click on Save Log.
  • Save it to your desktop, copy and paste the contents of the log here in your next reply.

#6 Prevaill

  • Topic Starter

  • Members
  • 4 posts
  • Local time:05:30 PM

Posted 24 July 2016 - 07:27 PM





Prescan ran a disk error, and then an autoit memory error and then closed.


Adsfix also ran a disk error but I believe it finished (wasn't in the room, but computer was restarted)

#7 InadequateInfirmity


    I Gots Me A Certified Edumication

  • Banned
  • 5,180 posts
  • Gender:Male
  • Local time:05:30 PM

Posted 24 July 2016 - 08:42 PM

Malwarebytes Scan.


We need you to run MalwareBytes to get a log, please download the free version of MalwareBytes HERE

http://data-cdn.mbamupdates.com/web/mbam-setup-  Alternate Link.

Save the file to somewhere you can easily find it. Double click the saved file to start the install, accept any security warnings that may appear, and after the install click the new desktop icon to start the program. We need to modify a couple of things with MalwareBytes before we use it so please follow the steps below.

  1. If the dashboard is not already displayed select it.
  2. Then select "Update Now" to get the latest database.


  1. Next we need to change a scanning option, select "Settings" on the main menu, then "Detection and Protection" on the left.
  2. Then select "Scan for rootkits" in the detection options, as well as the other two options already checked.


  • Now return to Dashboard on the main menu and select "Scan Now" at the bottom of the screen.


  • Allow MalwareBytes to scan your system, it may take some time depending on what you have loaded onto your hard drive.


When the scan is finished

  1. Click "Save Results"
  2. Then click on "Text file"


  • A window will then open allowing you to choose a name for the logfile and also allowing you to choose where to save it, save it to the desktop.
  • Please copy and paste the contents of this file in your next post.



Eset Online Scanner.


Eset Scan

Click Me To Download Eset Scan

Disable your antivirus prior to this scan.

  •  Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.


Minitoolbox scan.



Please download Minitoolbox and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.


Security Check Scan.


Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.

#8 Prevaill

  • Topic Starter

  • Members
  • 4 posts
  • Local time:05:30 PM

Posted 07 August 2016 - 11:01 AM

Sorry, been very busy with work


Security Check


Malware Bytes


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users