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TBS [Missing Service]


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#1 4on4off

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Posted 22 July 2016 - 05:15 PM

Hello,

 

Been running some periodic scans and Rkill is telling me the following:

 

Checking Windows Service Integrity:

 * TBS [Missing Service]

 

Should this be a concern?

 

Not sure exactly what it is and whether or not I should seek to resolve this issue.

 

Any input is welcome.


Edited by Chris Cosgrove, 22 July 2016 - 05:24 PM.
Moved from Win 7 to 'General security'


BC AdBot (Login to Remove)

 


#2 dc3

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Posted 23 July 2016 - 12:17 PM

Why are you running RKill. 

 

RKill is an easy to use tool that kills known processes and removes Windows Registry entries that stop a user from using their normal security applications.  This is not an antimalware or antivirus.  It will not remove either of these.

 

As for the error message.  This may be a false positive created by RKill.  If you believe you are infected let us know and we will suggest tools that will me effective in finding malware and other viruses. 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 4on4off

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Posted 23 July 2016 - 12:35 PM

I have been running various scans on my mom's pc. She called me up because she had a pop up within Firefox declaring a system error and prompted calling a number, which she did.

She invited the individual onto her pc that answered the phone but she hung up when they asked her to install a program.

The warning seemed to be restricted to Firefox which I refreshed and it hasn't returned as of yet.

I used adwcleaner and JRT. I used malwarebytes which removed 934 items which where PUP'S and one service.

I ran rkill just incase something may prevent me from running security features.

#4 dc3

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Posted 23 July 2016 - 12:52 PM

She did the right thing by not allowing the download.  This is a scam where they will include adware in the download and then want to charge you to remove it.  Once the adware is installed you will receive a popup telling you that you are infected and provide you with a phone number to call for "priority help".
 
I don't know what else you ran scans with, but if you haven't run the two below please do so.
 
emsisoft%201_zpsoqojjiws.png
 
Please download Emsisoft Emergency Kit and save it to your desktop. 
 
Double click on Emsisoft Emergency Kit file on your desktop.  emsisoft%203_zpsoox6uxmj.png
 
When the installation starts you see a image like the one below, click on Install.
 
Emsisoft%207_zpsmbuolk9r.png
 
The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
 
When the update is complete, click on MALWARE SCAN under Scan.  When asked if you want the scanner to scan for Potentially Unwanted Programs, click Yes.
 
Emsisoft%20scan_zpsifqyozhf.png
 
Emsisoft Emergency Kit will start scanning.
 
When the scan is completed click on Quarantine.
 
When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.  Copy the log and paste it in your topic.



Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
    here
    .
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

Edited by dc3, 23 July 2016 - 12:53 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 4on4off

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Posted 23 July 2016 - 12:58 PM

Thank you for the advice. I will run it when I'm off work in 8 hours from now and post the log.

The only the thing I ran was TFC which removed 6 gigs worth.

Much appreciated.

#6 dc3

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Posted 23 July 2016 - 01:05 PM

Eight hours from now I will be sound asleep.  I'll catch up around 5 am PST.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 4on4off

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Posted 23 July 2016 - 11:46 PM

Emsisoft Emergency Kit - Version 11.0
Last update: 7/23/2016 8:15:33 PM
User account: jackson-PC\jackson

Scan settings:

Scan type: Malware Scan
Objects: Rootkits, Memory, Traces, Files

Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start: 7/23/2016 8:16:05 PM
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-2195912925-862512862-1353634772-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)

Scanned 74255
Found 3

Scan end: 7/23/2016 8:23:12 PM
Scan time: 0:07:07

Value: HKEY_USERS\S-1-5-21-2195912925-862512862-1353634772-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  Setting.DisableRegistryTools (A)

Quarantined 2

 

 

 

 

ESET:

 

C:\AdwCleaner\FileQuarantine\C\Program Files (x86)\iwintoolbarforpogo\encyclopediabritannicagamesbar.dll.vir a variant of Win32/Toolbar.Visicom.A potentially unwanted application
C:\AdwCleaner\FileQuarantine\C\Program Files (x86)\iwintoolbarforpogo\encyclopediabritannicagamesbarX.dll.vir a variant of Win32/Toolbar.Visicom.B potentially unwanted application
C:\AdwCleaner\FileQuarantine\C\Program Files (x86)\iwintoolbarforpogo\encyclopediabritannicagamesbarX64.dll.vir a variant of Win64/Toolbar.Visicom.A potentially unwanted application
C:\AdwCleaner\FileQuarantine\C\Users\jackson\AppData\LocalLow\iwintoolbarforpogo\encyclopediabritannicagamesbar.dll.vir a variant of Win32/Toolbar.Visicom.A potentially unwanted application
C:\AdwCleaner\FileQuarantine\C\Users\jackson\AppData\LocalLow\iwintoolbarforpogo\encyclopediabritannicagamesbarX.dll.vir a variant of Win32/Toolbar.Visicom.B potentially unwanted application
C:\AdwCleaner\FileQuarantine\C\Users\jackson\AppData\LocalLow\iwintoolbarforpogo\encyclopediabritannicagamesbarX64.dll.vir a variant of Win64/Toolbar.Visicom.A potentially unwanted application
C:\Windows\Installer\MSI2397.tmp a variant of Win32/Bundled.Toolbar.Ask.M potentially unsafe application
C:\Windows\SysWOW64\net_freamwork.dll Win32/Adware.InstallMetrix.K application
 



#8 dc3

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Posted 24 July 2016 - 08:58 AM

Please download Malwarebytes Antirootkit, follow the prompts to install it.
 
In the introduction page you will be asked to agree on the license agreement, by clicking Next you will be agreeing to the terms of the license.
 
You will be prompted to update the database, click on Update, then Next.
 
malware%20anti%20rootkit1_zpsrsiwz2nn.pn
 
To start the scan click on Scan.
 
malware%20anti%20rootkit2_zpsfuavwt99.pn
 
When the scan has completed it will display either Scan Finished: No malware found, or Malware Found.  Click on Next to continue.  
 
Be sure that each check box has a check in it, and make sure there is a check mark in the Create Restore point box.  Click on Cleanup.  Please click on [b]Yes to restart the computer.

Edited by dc3, 24 July 2016 - 10:07 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 4on4off

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Posted 24 July 2016 - 09:15 AM

Back at work this morning and will get that done when I'm off 12 hours from now.

Much appreciated.

#10 dc3

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Posted 24 July 2016 - 10:12 AM

Back at work this morning and will get that done when I'm off 12 hours from now.

 

Is your user name 4on4off indicating four days at 12 hours and then four days off?

 

If this is the case, may I ask what you do?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 4on4off

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Posted 24 July 2016 - 12:13 PM

You are correct. 2 days 2 nights then 4off.

I work as a mill laborer.

#12 4on4off

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Posted 24 July 2016 - 09:44 PM

Malwarebytes Antirookit found now malware.



#13 dc3

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Posted 25 July 2016 - 08:08 AM

I would be willing to say that the computer is clean of infections.

 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 4on4off

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Posted 25 July 2016 - 10:26 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by jackson (administrator) on 25-07-2016 at 08:24:41
Running from "C:\Users\jackson\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron 620 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/25/2016 08:21:04 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/24/2016 09:48:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 09:48:46 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 09:48:45 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 07:56:26 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 07:56:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 07:56:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 07:44:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 07:44:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (07/24/2016 07:44:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

System errors:
=============
Error: (07/25/2016 08:21:50 AM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/25/2016 08:19:41 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AVGIDSHA
Avgloga

Error: (07/24/2016 11:44:11 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (07/24/2016 09:49:34 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error:
%%1275 = This driver has been blocked from loading

Error: (07/24/2016 09:49:34 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\jackson\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/24/2016 09:49:33 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error:
%%1275 = This driver has been blocked from loading

Error: (07/24/2016 09:49:33 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\jackson\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/24/2016 09:49:33 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error:
%%1275 = This driver has been blocked from loading

Error: (07/24/2016 09:49:33 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\jackson\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (07/24/2016 09:49:02 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error:
%%1275 = This driver has been blocked from loading

 

Microsoft Office Sessions:
=========================
Error: (07/25/2016 08:21:04 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/24/2016 09:48:48 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 09:48:46 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 09:48:45 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 07:56:26 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 07:56:19 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 07:56:19 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 07:44:54 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 07:44:51 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

Error: (07/24/2016 07:44:51 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\jackson\Desktop\esetsmartinstaller_enu.exe

=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.016.20039 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.242 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.242 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT089409) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{C28D96C0-6A90-459E-A077-A6706F4EC0FC}) (Version: 7.0.765.0 - Microsoft Corporation)
Blackhawk Striker 2 (HKLM-x32\...\WT089410) (Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
Bounce Symphony (HKLM-x32\...\WT089443) (Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (HKLM-x32\...\WT089411) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089412) (Version: 2.2.0.95 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.04 - Piriform)
Chuzzle Deluxe (HKLM-x32\...\WT089413) (Version: 2.2.0.95 - WildTangent) Hidden
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.4.0 - Conexant)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Digital Delivery (HKLM-x32\...\{9DDFE322-6BA0-4F90-8689-D98382492371}) (Version: 2.1.1002.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{3BD7DD08-991B-4A2F-A165-614ED14EAADD}) (Version: 1.6.225.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.130 - ArcSoft)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)
Dell Stage Remote (HKLM-x32\...\{AF4D3C63-009B-4A17-B02E-D395065DD3F0}) (Version: 2.0.0.43 - ArcSoft)
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5907.16 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5907.16 - Dell Inc.)
Dell VideoStage  (HKLM-x32\...\{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.3.0.2214 - CyberLink Corp.) Hidden
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.3.0.2214 - CyberLink Corp.)
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT089414) (Version: 2.2.0.95 - WildTangent) Hidden
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dora's World Adventure (HKLM-x32\...\WT089415) (Version: 2.2.0.95 - WildTangent) Hidden
eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)
Escape Whisper Valley ™ (HKLM-x32\...\WT089434) (Version: 2.2.0.95 - WildTangent) Hidden
Evil Pumpkin: The Lost Halloween (HKLM-x32\...\Evil Pumpkin: The Lost Halloween) (Version:  - Pogo.com)
Farm Frenzy (HKLM-x32\...\WT089450) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32\...\WT089418) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Fury (HKLM-x32\...\WT089499) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (HKLM-x32\...\WT089444) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Heroes of Solitairea (HKLM-x32\...\Heroes of Solitairea) (Version: 4.2.1.11687 - Pogo.com)
High-Definition Video Playback (HKLM-x32\...\{237CCB62-8454-43E3-B158-3ACD0134852E}) (Version: 7.3.10000.0.0 - Nero AG) Hidden
HP Deskjet 1000 J110 series Basic Device Software (HKLM\...\{883B114D-BD3E-498F-9DAD-5E4A8E1C43BA}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1000 J110 series Help (HKLM-x32\...\{DDDFCC77-7F9C-45E9-B38E-721BA599BA0C}) (Version: 140.0.65.65 - Hewlett Packard)
HP Deskjet 1000 J110 series Product Improvement Study (HKLM\...\{1A570BFA-D775-47EE-8071-06E9559C14F5}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1010 series Basic Device Software (HKLM\...\{CFD917BE-F1F6-410E-ABEC-9EC819507D0D}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3781 - HP Photo Creations Powered by RocketLife)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Jewel Quest (HKLM-x32\...\WT089420) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT089422) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Luxor (HKLM-x32\...\WT089507) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 47.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.1 (x86 en-US)) (Version: 47.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Namco All-Stars PAC-MAN (HKLM-x32\...\WT089440) (Version: 2.2.0.95 - WildTangent) Hidden
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
Penguins! (HKLM-x32\...\WT089445) (Version: 2.2.0.95 - WildTangent) Hidden
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WT089452) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WT089426) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT089508) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT089433) (Version: 2.2.0.95 - WildTangent) Hidden
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
RuneScape Launcher 1.2.3 (HKLM-x32\...\{FAE99C85-0732-4C58-9C6B-10B5B12FA2E9}) (Version: 1.2.3 - Jagex Ltd)
Samantha Swift (HKLM-x32\...\WT089503) (Version: 2.2.0.95 - WildTangent) Hidden
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.5 - Sophos Limited)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
SyncUP (HKLM-x32\...\{40F06490-8C14-43AA-99D3-EEEFDBAC3CFC}) (Version: 1.12.11500.11.105 - Nero AG) Hidden
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.16500 - Nero AG)
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089430) (Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.2 (HKLM-x32\...\VLC media player) (Version: 2.1.2 - VideoLAN)
Wedding Dash - Ready, Aim, Love! (HKLM-x32\...\WT089446) (Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Dell Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-dell) (Version: 4.0.11.14 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zuma Deluxe (HKLM-x32\...\WT089448) (Version: 2.2.0.95 - WildTangent) Hidden

**** End of log ****






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