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Problem with administrator

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Posted 21 July 2016 - 02:15 PM

Problem is when i want to change something ,like in firewall i cant ,or if i want to do anything with administrator sign nothing happends ,but if i go to run some application as administrator it works.     Attached File  Untitled.png   131.45KB   0 downloads

Edited by hamluis, 23 July 2016 - 10:50 AM.
Movesd from Win 7 to Am I Infected - Hamluis.

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#2 ggxtreme


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Posted 22 July 2016 - 05:55 PM

Is User Account Control turned on? In Control Panel, type uac in the search box and click "Change User Account Control settings", try ensuring it is set to to the default level. You will need to log out and log back in if you need to change the setting.


If the issue persists, try disabling all non-Microsoft startup items. Start -> Run (or press WinLogo key + R key) and type msconfig. Under Services tab, check the "Hide Microsoft services" box and disable all the remaining items. Disable all items under the Startup tab. Reboot the computer and see if the issue persists. If nothing changes, you can restore your startup items using the same method by checking the boxes instead.


If you're still having the problem, type cmd into the Start menu search, right click the cmd program and choose Run as Administrator. Type

sfc /scannow

and press Enter. Allow the scan to finish and restart if it finds any problems, see if the issue persists. Is there another user account on the computer you can test? If not, you can try creating another user account and making them an administrator for testing purposes. Hopefully it's a simple fix, if not we can look deeper. I would also recommend running a full virus and malware scan, as some infections can stop UAC from working. You can use ESET Online Scanner and Malwarebytes Antimalware to scan your computer for free.

Edited by ggxtreme, 22 July 2016 - 05:59 PM.


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Posted 23 July 2016 - 04:20 AM

First i cant change user account control settings ,i press it and nothing happends. I go to start run mcsonfig and disable all ,expept microsoft serrvices ,but it dont work. I already full scaned my system,but with another antivirus.I did that in cmd and it says it didnt find anything.Now ill try a full scan with Malwarebytes. Thanks for anstwering ,ill say when i finish full scan and results


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Posted 23 July 2016 - 04:21 AM

But beforce fullscan with Malwarebyte i want to ask ,is that program gonna do something to my pc like 32 total security did? It blocked my steam or something ,i wasnt able to open steam witouth administrator

#5 dc3


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Posted 23 July 2016 - 11:57 AM

Malwarebytes is safe to use.
I did see where ggxtreme made the suggestion to run Malwarebytes and ESET Online Scanner, but only provided the links to download them.  I'm including instructions for these scans.
Please run Malwarebytes AntiMalware
Please download Malwarebytes Anti-Malware
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
2)  Malwarebytes will automatically open.  You will see an image like the one below, click on Update Now.  
3)  Click on Settings, you will see a image like the one below.
When Settings opens click on Detection and Protection, then under Non-Malware Protection, click on the down arrow for PUP (Potentially Unwanted Programs) detections and select Treat detections as malware.
4)  Click on Scan (next to Settings), then click on Scan Now.  The scan will automatically run now.
5)  When the scan is complete the results will be displayed.  Click on Delete All.
6)  Please post the Malwarebytes log.
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
To open the log double click on mbam-check.exe on your desktop.  Copy and paste the log in your topic.

Please run TDSSKiller.
Please download TDSSKiller from here and save it to your Desktop.
The log for the TDSSKiller can be very long.  If you go to the bottom of the log to where you find Scan finished you will see the results of the scan.  If it shows Detected object count: 0 and Actual detected object count: 0, this means that nothing malicious was found and you will not need to post the log.
1.  Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
2.  Check Loaded Modules, Verify Driver Digital Signature, and Detect TDLFS file system.
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now.
3.  Click Start Scan and allow the scan process to run.
4.  If threats are detected select Cure (if available) for all of them unless otherwise instructed.
***Do NOT select Delete!
Click on Continue.
5.  Click on Reboot computer.
Please copy the TDSSKiller.[Version]_[Date]_[Time]_log.txt file found in your root directory (typically c:\) and paste it into your next reply.
Note:  The log may be very long.  You may need to break it into parts to post the whole log.
Post this in your topic.

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

Edited by dc3, 23 July 2016 - 11:58 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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