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for the last few days BSOD 2 times a day


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#1 Zirazy

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Posted 21 July 2016 - 09:55 AM

OS: Windows 10 - current operating system

x64

Windows 7 - first operating system

OS is OEM version

the hardware is roughly a 18-20months old.

I updated from windows 7 to windows 10 2 days ago, but the blue screens were happening before then too

 

Processor: AMD A10-6800K APU with Radeon™ HD Graphics 4.10 GHz

Power Supply: CoolerMaster 600W

Video card: AMD Radeon R7 200 Series

Motherboard: A88XM-A ASUSTeK Motherboard.

 

The System Manufacturer in system information says: "System Manufacturer"

Also when it comes to "system model" it says "System Product Name" So I can't find out the manufacturer or the product number.

 

My computer is a desktop.

Attached Files


Edited by Zirazy, 21 July 2016 - 10:32 AM.


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#2 usasma

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Posted 23 July 2016 - 05:11 AM

Your UEFI/BIOS (version 2301) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

The lone memory dump is a STOP 0xEA.  More info on that here:  http://www.carrona.org/bsodindx.html#0x000000EA

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

 

Please note the older drivers below.  In particular, the Realtek network driver dates from 2009.  I'd strongly suggest updating it to a later, W10 compatible verison.
W10 was released on 29 July 2015, with the Fall Update (build 10586 - which you have) being released in November of 2015.

 

If all of this doesn't stop the BSOD's (and you've fully updated the video drivers), then please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Thu Jul 21 08:46:55.102 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\072116-19390-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
System Uptime:0 days 17:34:59.812
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :dxgkrnl.sys ( dxgkrnl!TraceDxgkDevice+dbc )
BugCheck 100000EA, {ffffe00004321840, 0, 0, 0}
BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
Arguments:
Arg1: ffffe00004321840, Pointer to a stuck thread object.  Do .thread then kb on it to find
    the hung location.
Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 0000000000000000, Pointer to offending driver name.
Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).
BUGCHECK_STR:  0xEA
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys
  BIOS Version                  2301
  BIOS Release Date             04/24/2015
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             A88XM-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Jul 21 08:46:55.102 2016 (UTC - 4:00)**************************
RtNdPt60.sys                Sun Jul 19 22:27:32 2009 (4A63D614)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
ndisrd.sys                  Wed Feb 20 21:40:15 2013 (5125890F)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
amd_sata.sys                Wed Nov  6 01:10:20 2013 (5279DD4C)
amd_xata.sys                Wed Nov  6 01:10:23 2013 (5279DD4F)
Rt64win7.sys                Tue Nov 26 02:33:02 2013 (52944EAE)
AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
avgdiska.sys                Wed Mar 11 06:16:03 2015 (550015E3)
avgrkx64.sys                Fri Mar 20 06:18:15 2015 (550BF3E7)
dtlitescsibus.sys           Thu Mar 26 22:05:54 2015 (5514BB02)
avgloga.sys                 Thu May  7 07:50:17 2015 (554B5179)
AtihdWT6.sys                Mon May 25 21:21:51 2015 (5563CAAF)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
atikmpag.sys                Sun Nov 29 22:35:05 2015 (565BC3E9)
atikmdag.sys                Sun Nov 29 23:09:55 2015 (565BCC13)
avgidsdrivera.sys           Wed Dec 16 11:45:55 2015 (56719543)
avgldx64.sys                Wed Dec 16 11:49:58 2015 (56719636)
avgidsha.sys                Wed Jan 13 07:08:02 2016 (56963E22)
avgmfx64.sys                Fri Jan 22 06:53:41 2016 (56A21845)
LGVirHid.sys                Sat Feb 27 00:18:47 2016 (56D131B7)
LGJoyXlCore.sys             Sat Feb 27 00:18:51 2016 (56D131BB)
LGBusEnum.sys               Sat Feb 27 00:18:54 2016 (56D131BE)


http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys



 
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