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Had infected router and new pc may be infected


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27 replies to this topic

#1 kschwi

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Posted 21 July 2016 - 08:04 AM

I recently replaced my old desktop with a new desktop and when I made the switch the old computer was infected... here was the thread

http://www.bleepingcomputer.com/forums/t/615738/flashplayerexe-virus/

 

My new desktop attempted to download the flashplayer.exe file but was stopped by chrome. However, there was a file (crownload something or other and malwarebytes did remove this file.

 

Today on the new desktop, I had a popup that said URGENT CHROME UPDATE.  I immediately hit ALT F4 to close out chrome.  The fact this popped up makes me suspicious that something is still not right or this computer is infected.

 

Any help is appreciated. 


Edited by kschwi, 21 July 2016 - 09:25 AM.


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#2 Broni

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Posted 21 July 2016 - 10:45 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 kschwi

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Posted 22 July 2016 - 10:49 AM

Thanks. Here is the Security Check report.

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender                     
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome (50.0.2661.102) 
 Google Chrome (51.0.2704.103) 
 Google Chrome (SetupMetrics.pma..) 
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#4 kschwi

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Posted 22 July 2016 - 10:51 AM

FSS Report...

 

Farbar Service Scanner Version: 27-01-2016
Ran by Karl (administrator) on 22-07-2016 at 10:50:49
Running from "C:\Users\Karl\Desktop"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 kschwi

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Posted 22 July 2016 - 10:54 AM

MTB Report

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Karl (administrator) on 22-07-2016 at 10:53:49
Running from "C:\Users\Karl\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 3847 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Dell Wireless 1705 802.11b/g/n (2.4GHZ) = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-16K24BG
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
   Physical Address. . . . . . . . . : B0-C0-90-A0-3C-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-C0-90-A0-3C-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F4-8E-38-88-B9-5F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:306:8bbe:2e20::3f8(Preferred) 
   Lease Obtained. . . . . . . . . . : Friday, July 22, 2016 9:56:44 AM
   Lease Expires . . . . . . . . . . : Sunday, August 21, 2016 9:56:44 AM
   IPv6 Address. . . . . . . . . . . : 2602:306:8bbe:2e20:f8b8:6c2d:7ba:809f(Preferred) 
   Temporary IPv6 Address. . . . . . : 2602:306:8bbe:2e20:80a8:5d68:8015:7a88(Deprecated) 
   Link-local IPv6 Address . . . . . : fe80::f8b8:6c2d:7ba:809f%8(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.82(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, July 14, 2016 7:27:52 AM
   Lease Expires . . . . . . . . . . : Saturday, July 23, 2016 9:56:37 AM
   Default Gateway . . . . . . . . . : fe80::62fe:20ff:febb:f79%8
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 133467704
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-BE-1B-13-F4-8E-38-88-B9-5F
   DNS Servers . . . . . . . . . . . : 2602:306:8bbe:2e20::1
                                       192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : B0-C0-90-A0-3C-BF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.attlocal.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3c9f:cf5:9744:1d1d(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3c9f:cf5:9744:1d1d%4(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 385875968
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-BE-1B-13-F4-8E-38-88-B9-5F
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  2602:306:8bbe:2e20::1
 
Name:    google.com
Addresses:  2607:f8b0:4002:806::200e
 64.233.176.102
 64.233.176.138
 64.233.176.113
 64.233.176.101
 64.233.176.139
 64.233.176.100
 
 
Pinging google.com [2607:f8b0:4002:c07::71] with 32 bytes of data:
Request timed out.
Reply from 2607:f8b0:4002:c07::71: time=49ms 
 
Ping statistics for 2607:f8b0:4002:c07::71:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 49ms, Average = 49ms
Server:  UnKnown
Address:  2602:306:8bbe:2e20::1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Request timed out.
Reply from 2001:4998:c:a06::2:4008: time=117ms 
 
Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 117ms, Maximum = 117ms, Average = 117ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...b0 c0 90 a0 3c be ......Dell Wireless 1705 802.11b/g/n (2.4GHZ)
  5...12 c0 90 a0 3c be ......Microsoft Wi-Fi Direct Virtual Adapter
  8...f4 8e 38 88 b9 5f ......Realtek PCIe GBE Family Controller
  6...b0 c0 90 a0 3c bf ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  4...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.82     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.82    276
     192.168.1.82  255.255.255.255         On-link      192.168.1.82    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.82    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.82    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.82    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  8    276 ::/0                     fe80::62fe:20ff:febb:f79
  1    306 ::1/128                  On-link
  4    306 2001::/32                On-link
  4    306 2001:0:5ef5:79fb:3c9f:cf5:9744:1d1d/128
                                    On-link
  8    276 2602:306:8bbe:2e20::/64  On-link
  8    276 2602:306:8bbe:2e20::3f8/128
                                    On-link
  8    276 2602:306:8bbe:2e20:80a8:5d68:8015:7a88/128
                                    On-link
  8    276 2602:306:8bbe:2e20:f8b8:6c2d:7ba:809f/128
                                    On-link
  8    276 fe80::/64                On-link
  4    306 fe80::/64                On-link
  4    306 fe80::3c9f:cf5:9744:1d1d/128
                                    On-link
  8    276 fe80::f8b8:6c2d:7ba:809f/128
                                    On-link
  1    306 ff00::/8                 On-link
  8    276 ff00::/8                 On-link
  4    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/21/2016 08:27:40 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (07/21/2016 07:28:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: backgroundTaskHost.exe, version: 10.0.10586.0, time stamp: 0x5632d8f0
Faulting module name: ntdll.dll, version: 10.0.10586.306, time stamp: 0x571af2eb
Exception code: 0xc0000409
Fault offset: 0x00000000000a9ba0
Faulting process id: 0x53c
Faulting application start time: 0xbackgroundTaskHost.exe0
Faulting application path: backgroundTaskHost.exe1
Faulting module path: backgroundTaskHost.exe2
Report Id: backgroundTaskHost.exe3
Faulting package full name: backgroundTaskHost.exe4
Faulting package-relative application ID: backgroundTaskHost.exe5
 
Error: (07/12/2016 01:39:19 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1125
 
Error: (07/12/2016 01:39:19 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1125
 
Error: (07/12/2016 01:39:19 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/12/2016 12:57:04 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (07/12/2016 12:39:14 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-16K24BG)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (07/12/2016 12:19:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
Faulting module name: mbamservice.exe, version: 3.2.21.0, time stamp: 0x56bd3616
Exception code: 0x40000015
Fault offset: 0x000ad2a6
Faulting process id: 0x984
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5
 
Error: (07/09/2016 10:08:31 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-16K24BG)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (07/06/2016 07:39:50 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
 
System errors:
=============
Error: (07/22/2016 09:22:57 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/21/2016 07:18:38 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_19378f05 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (07/21/2016 07:18:38 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/21/2016 12:14:13 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/21/2016 08:41:57 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/21/2016 08:23:44 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1053mcpltsvcUnavailable{20966775-18A4-4299-B8E3-772C336B52A7}
 
Error: (07/21/2016 08:23:44 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/21/2016 08:23:44 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.
 
Error: (07/21/2016 08:23:44 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: 1053mcpltsvcUnavailable{20966775-18A4-4299-B8E3-772C336B52A7}
 
Error: (07/21/2016 08:23:44 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Platform Services service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
 
Microsoft Office Sessions:
=========================
Error: (07/21/2016 08:27:40 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (07/21/2016 07:28:59 AM) (Source: Application Error)(User: )
Description: backgroundTaskHost.exe10.0.10586.05632d8f0ntdll.dll10.0.10586.306571af2ebc000040900000000000a9ba053c01d1e34ac23a5c4cC:\Windows\system32\backgroundTaskHost.exeC:\Windows\SYSTEM32\ntdll.dll0694a603-4f20-4093-a3b6-36f8c00b9acdMicrosoft.Windows.Photos_16.526.11220.0_x64__8wekyb3d8bbweApp
 
Error: (07/12/2016 01:39:19 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1125
 
Error: (07/12/2016 01:39:19 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1125
 
Error: (07/12/2016 01:39:19 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/12/2016 12:57:04 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (07/12/2016 12:39:14 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-16K24BG)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (07/12/2016 12:19:40 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.2.21.056bd3616mbamservice.exe3.2.21.056bd361640000015000ad2a698401d1d2dec8cb6b51C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exed705a5d1-1160-439d-ab7a-95a4255eb388
 
Error: (07/09/2016 10:08:31 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-16K24BG)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927141
 
Error: (07/06/2016 07:39:50 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-07-15 08:16:12.024
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-14 07:28:15.372
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-07-13 10:23:27.533
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-30 06:18:25.821
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-28 22:02:04.038
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-28 07:11:20.060
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-20 19:09:42.464
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-18 06:25:29.077
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-15 07:17:21.422
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-14 06:50:13.079
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Action! PC Football 2015 (HKLM-x32\...\ST6UNST #1) (Version:  - )
Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 12 - CyberLink Corp.)
Dell Customer Connect (HKLM-x32\...\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF}) (Version: 1.3.28.0 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.8.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{C1C53DA1-9497-4ABB-A3D6-A63039820B37}) (Version: 3.3.7200.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{32483B20-13B2-4747-9D34-15E588CE8034}) (Version: 2.1.78.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{32483B20-13B2-4747-9D34-15E588CE8034}) (Version: 2.1.78.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{694AFFC3-93D4-4049-AF26-78739488EB4D}) (Version: 3.0.97.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.3.6817.107 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{3ED468C2-2235-4747-90AD-A7A34F0FE70A}) (Version: 1.2.2.8 - Dell)
Dell Update (HKLM-x32\...\{2BE9948C-FD9C-40B0-AC04-EE2AAB4C19D4}) (Version: 1.8.1114.0 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{736A97C6-8766-3699-84A9-71736C5E0CE3}) (Version: 3.1.11.0 - Dropbox, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1153 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4331 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.1.1043 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
iTunes (HKLM\...\{9F4BF859-C3A4-4AB6-BDD1-9C5D58188598}) (Version: 12.4.1.6 - Apple Inc.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 1.6.5073.107 - Waves Audio Ltd.) Hidden
McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 14.0.9042 - McAfee, Inc.)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.227 - McAfee, Inc.)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.6965.2058 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Product Registration (HKLM\...\{694AFFC3-93D4-4049-AF26-78739488EB4D}) (Version: 3.0.97.0 - Dell Inc.) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 10.0.1.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 10.1.505.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7509 - Realtek Semiconductor Corp.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 23%
Total physical RAM: 12204.93 MB
Available physical RAM: 9340.43 MB
Total Virtual: 14060.93 MB
Available Virtual: 10436.48 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:1850.46 GB) (Free:1807.41 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-16K24BG
 
Administrator            DefaultAccount           Guest                    
Karl                     
 
========================= Restore Points ==================================
 
06-07-2016 12:39:48 Scheduled Checkpoint
12-07-2016 17:56:57 Windows Update
21-07-2016 13:27:38 Scheduled Checkpoint
 
**** End of log ****


#6 kschwi

kschwi
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Posted 22 July 2016 - 11:28 AM

The MBAM report

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 7/22/2016
Scan Time: 10:56 AM
Logfile: 
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.07.22.05
Rootkit Database: v2016.05.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: Karl
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 295792
Time Elapsed: 8 min, 8 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 kschwi

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Posted 22 July 2016 - 11:39 AM

MBAR report

 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.07.22.05
  rootkit: v2016.05.27.01
 
Windows 10 x64 NTFS
Internet Explorer 11.494.10586.0
Karl :: DESKTOP-16K24BG [administrator]
 
7/22/2016 11:29:40 AM
mbar-log-2016-07-22 (11-29-40).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 295937
Time elapsed: 7 minute(s), 13 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#8 kschwi

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Posted 22 July 2016 - 11:45 AM

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 07/22/2016 11:44:28 AM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 07/22/2016 11:45:02 AM
Execution time: 0 hours(s), 0 minute(s), and 33 seconds(s)


#9 Broni

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Posted 22 July 2016 - 08:18 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 kschwi

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Posted 22 July 2016 - 08:52 PM

Did Adw Cleaner run correctly? I thought the scan was going to take longer

 

# AdwCleaner v5.201 - Logfile created 22/07/2016 at 20:45:42
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-21.2 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Karl - DESKTOP-16K24BG
# Running from : C:\Users\Karl\Downloads\adwcleaner_5.201.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLL ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
[C:\Users\Karl\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\Karl\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
 
*************************
 
C:\AdwCleaner\AdwCleaner[S1].txt - [845 bytes] - [22/07/2016 20:45:42]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [917 bytes] ##########


#11 Broni

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Posted 22 July 2016 - 08:55 PM

If it's not much there it won't take long.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 kschwi

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Posted 22 July 2016 - 08:58 PM

Yes, I didn't initially click clean but just did after I posted the reply and here is the log file...

 

# AdwCleaner v5.201 - Logfile created 22/07/2016 at 20:54:31
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-21.2 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Karl - DESKTOP-16K24BG
# Running from : C:\Users\Karl\Downloads\adwcleaner_5.201.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLLs ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Karl\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Karl\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [946 bytes] - [22/07/2016 20:54:31]
C:\AdwCleaner\AdwCleaner[S1].txt - [995 bytes] - [22/07/2016 20:45:42]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1090 bytes] ##########


#13 kschwi

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Posted 22 July 2016 - 09:24 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 10 Home x64 
Ran by Karl (Administrator) on Fri 07/22/2016 at 21:20:34.16
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 3 
 
Successfully deleted: C:\Windows\system32\Tasks\PCDEventLauncherTask (Task)
Successfully deleted: C:\Windows\system32\Tasks\PCDoctorBackgroundMonitorTask (Task)
Successfully deleted: C:\Windows\prefetch\ENABLETOOLBARW32.EXE-7FF82806.pf (File) 
 
 
 
Registry: 1 
 
Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\0002751468528769mcinstcleanup (Registry Key) 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 07/22/2016 at 21:21:54.70
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#14 kschwi

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Posted 22 July 2016 - 10:27 PM

There were no threats found by the Sophos Virus Removal Tool.



#15 kschwi

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Posted 24 July 2016 - 09:38 AM

I just had that Urgent Chrom Update popup again. I again close out of Chrome with ALTF4 and did not download whatever malware it wanted me to.




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