Jump to content
Posted 20 July 2016 - 09:11 PM
Posted 23 July 2016 - 04:45 AM
If you use a Microsoft account, it will insist upon using the password for that account.
I just had this happen when starting a new VM - and it wouldn't let me in.
I had to change my Microsoft account password, then verify it on each of the machines that I use it on.
Try making a local account in her name.
Then reboot and try converting it to a Microsoft account.
Don't copy anything over yet, just test the accounts.
If they work correclty, make a System Restore point so you can go back if they start misbehaving again.
0 members, 0 guests, 0 anonymous users