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Hard Drive not accessable.

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#1 jsw30143


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Posted 20 July 2016 - 11:54 AM

After installing Windows 10 everything was running fine. I shut the computer down and later tried to start it up and got the error Hard Drive is not readable. I then put the Win 10 installation disk in and tried to reset but got the error "The drive where Windows 10 is installed is locked. I tried System Restore and same issue, no drive. I then went to Command Prompt and tried chkdsk and diskpart, but no drives.


Any suggestions or known fix ?



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#2 JohnC_21


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Posted 20 July 2016 - 12:33 PM

Using the diskpart list disk command showed no disks? I wonder how Windows then determined the drive was locked.


Is the disk detected in UEFI/BIOS?


If the disk is detected in BIOS but not diskpart it's possible the disk has failed.


Download UBCD and burn the iso to disk or use Rufus to create a bootable USB flash drive. You will need to disable SecureBoot if enabled and in your UEFI settings. I don't know your computer model but most current computers have a boot menu to select your boot device by tapping a key at boot.


At the UBCD menu select HDD > Diagnosis and highlight Seatools for DOS. Do the short and long tests. If Seatools does not detect your drive then at the UBCD menu select Parted Magic. At the Parted Magic desktop there is an icon on the desktop named Disk Health or GSmartControl. Click on this and do the short and long tests.

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