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BSOD after sometime


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#1 Nitin_58

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Posted 20 July 2016 - 06:54 AM

I have been experiencing a very peculiar problem in my assembled desktop PC since last few days. It starts normally and after about 15-20 minutes it gives a blue screen error. On restarting it again works for sometime and again a blue screen. I am uploading Sysnative BSOD Collection Report, Perfmon Output Report and a screen shot of the BSOD.

My PC Specifications are:

Zebronics 945 motherboard, Intel Pentuim 4 (3.1GHZ) Processor, 2x Transcend 512 RAM sticks & 80GB Samsung Sata Hard Disk. My Operating system is Windows 7 Ultimate(32Bit).

Please Help.

Attached Files



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#2 usasma

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Posted 21 July 2016 - 06:26 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:

Only 17 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

 

Some of your drives have limited free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.

You only have 296 MB of available Physical Memory (RAM).
Please get more memory if the system is able to handle it.
While waiting to upgrade the memory, please:
- only use one program at a time
- go through your startup items and stop those that aren't essential from loading with Windows

There's several different BSOD errors in the WER section of the MSINFO32 report.

This may be a sign of a hardware problem.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Out of 21 memory dumps there were 9 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Mon Jul 18 02:28:35.171 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071816-20609-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:10:30.078
Probably caused by :ntkrpamp.exe ( nt!AlpcpReceiveMessagePort+528 )
BugCheck 1000008E, {c0000005, 82a3bde5, 962cfba4, 0}
BugCheck Info: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82a3bde5, The address that the exception occurred at
Arg3: 962cfba4, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  0x8E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  mscorsvw.exe
FAILURE_BUCKET_ID: 0x8E_nt!AlpcpReceiveMessagePort+528
CPUID:        "Intel® Pentium® 4 CPU 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2991
  BIOS Version                  080015
  BIOS Release Date             11/07/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 17 03:54:33.468 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071716-22625-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:06:25.359
Probably caused by :memory_corruption ( nt!MmCreateSection+967 )
BugCheck 1000008E, {c0000005, 82a66b3f, 88dfc714, 0}
BugCheck Info: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82a66b3f, The address that the exception occurred at
Arg3: 88dfc714, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  0x8E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x8E_nt!MmCreateSection+967
CPUID:        "Intel® Pentium® 4 CPU 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2991
  BIOS Version                  080015
  BIOS Release Date             11/07/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 17 03:00:19.687 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071716-34156-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:04:00.562
Probably caused by :hardware ( win32k!EngUnlockSurface+7ed4 )
BugCheck 1000008E, {c000001d, 932fffcf, 8a7b1a78, 0}
BugCheck Info: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 932fffcf, The address that the exception occurred at
Arg3: 8a7b1a78, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  0x8E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: IP_MISALIGNED
CPUID:        "Intel® Pentium® 4 CPU 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2991
  BIOS Version                  080015
  BIOS Release Date             11/07/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 14 07:55:51.578 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071716-37421-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:00:30.468
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :Ntfs.sys ( Ntfs+111d6 )
BugCheck 24, {1904fb, 8a8f133c, 8a8f0f20, 86c2b1d6}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Arguments:
Arg1: 001904fb
Arg2: 8a8f133c
Arg3: 8a8f0f20
Arg4: 86c2b1d6
PROCESS_NAME:  WerFault.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: 0x24_Ntfs+111d6
CPUID:        "Intel® Pentium® 4 CPU 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 3000
  BIOS Version                  080015
  BIOS Release Date             11/07/2013
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Jul 18 02:28:35.171 2016 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
intelide.sys                Mon Jul 13 19:11:19 2009 (4A5BBF17)
igdkmd32.sys                Wed Sep 23 15:18:09 2009 (4ABA7471)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
Rt86win7.sys                Mon Sep 20 03:38:12 2010 (4C970F64)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jun 25 06:24:31.219 2016 (UTC - 4:00)**************************
amdxata.sys                 Tue May 19 13:57:35 2009 (4A12F30F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 27 06:45:43.333 2016 (UTC - 4:00)**************************
igdkmd32.sys                Wed May  6 14:13:40 2009 (4A01D354)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys

 

XXXXX
 


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