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Computer Won't Connect Wirelessly


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#1 MaaD

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Posted 19 July 2016 - 08:16 PM

My computer won't connect wirelessly, but other devices connects without any problem. However when I take it to a friends house, it connects without a hitch!

Edited by Queen-Evie, 20 July 2016 - 09:25 AM.
moved from Windows 7 to Networking


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#2 InadequateInfirmity

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Posted 19 July 2016 - 09:17 PM

Reset your router to factory,



#3 MaaD

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Posted 19 July 2016 - 09:30 PM

Ok thanks, I will let you know if it worked  tomorrow!



#4 MaaD

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Posted 20 July 2016 - 08:22 AM

@InadequateInfirmity, what could be a possible reason for other devices working on this same router?



#5 Trikein

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Posted 20 July 2016 - 10:02 AM

Compatibility issues with the wireless adapter and your router. IE if your router is set to broadcast at Wifi N only and that wireless adapter can do Wifi G. Or if the security is set to AES and the adapter can only do TKIP. What is the model of your computer(or specifically the model of wireless adapter if different) and the model of your router?



#6 MaaD

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Posted 20 July 2016 - 11:21 AM

The computer is a Dell , model N5050,  the model of wireless adapter is an Atheros Communication.



#7 Trikein

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Posted 20 July 2016 - 12:07 PM

Do you have the latest drivers for the adapter? If so, probably a issue with the fact that the wireless chip is N-draft, which is like N-beta, before wireless N was standardized. Non standard Wifi means compatibility issue with some router.

 

What model router do you have and do you know how the wireless is configured?

 

Also, is this on the XP machine you were having problems with? 



#8 MaaD

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Posted 20 July 2016 - 02:28 PM

I updated the drivers. The model of the router is Netgear.  No, this is a Windows 7 computer. I don't know how the wireless is configured.


Edited by MaaD, 20 July 2016 - 02:45 PM.


#9 Trikein

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Posted 20 July 2016 - 02:51 PM

" I don't know how the wireless is configured." 

Can you find out by logging into the router? Did you not set the wireless up initially? IMO you need to adjust the wireless radio in the router so it is more compatible. Without that information, I am not sure how else I can help but good luck.



#10 MaaD

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Posted 20 July 2016 - 02:54 PM

The router is Netgear N600 Wireless Dual Band Router WNDR3400



#11 Trikein

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Posted 20 July 2016 - 03:43 PM

Can you explain how the laptop can't connect? Can the laptop see the wifi network name? If so, does it give a error when connecting? Does it connect but not let you online?

 

The default settings for that router are below. The 2.4 Wifi is set to Wifi N 145, while the adapter may be trying to connect at 150. Or it might be trying to connect at Wifi 300, and the router is set to 150Mbps. Either way I think the "mode" as seen on page 2-5 of manual is what needs to be changed. Depends on which adapter your laptop has. Can you check in the device manager? Windows + R > devmgmt.msc > Double click on "Network Adapters". 

 

Wireless Wireless communication Enabled

SSID names • 2.4GHz b/g/n: NETGEAR • 5GHz a/n: NETGEAR-5G

Security Disabled

Broadcast SSID Enabled

Transmission speed Auto

Country/region United States in the US; otherwise varies by region

RF channel 6 until region selected

Operating mode Up to 300 Mbps for 5GHz and up to 145 Mbps for 2.4GHzb

Data rate Best

Output power Full

 

:wizardball: Anyone know what wireless adapter is in the 1703? Is it the AR9485? Laptops specs state Wifi-N draft 150, but the AR9485 is WIfi N 300. 


Edited by Trikein, 20 July 2016 - 03:44 PM.


#12 MaaD

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Posted 20 July 2016 - 05:01 PM

No Internet Access - But Computer Says it's Connected. In the  Wireless  Network Connection on the taskbar it shows "connected" However, when trying to connect to the internet  I get a no internet access message The adapter my  laptop has is  Dell Wireless 1502 802.11b/g/n



#13 Trikein

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Posted 20 July 2016 - 05:51 PM

I thought the laptop wasn't connecting because you said "My computer won't connect wirelessly".  If it connects, and doesn't get online, can you check if your getting a IP? Download and run MiniToolBox, check the "Select All" box and scan then post the log that it gives the results. A bit overkill, but that should show all your IP info. 



#14 MaaD

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Posted 20 July 2016 - 06:44 PM

Here's the results:
 
 
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by kamala (administrator) on 20-07-2016 at 19:40:10
Running from "C:\Users\kamala\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron N5050 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Dell Wireless 1502 802.11b/g/n = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled taskoffload=enabled
add route prefix=0.0.0.0/0 interface="ethernet_9" nexthop=25.0.0.1 publish=Yes
set interface interface="ethernet_9" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : kamala-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fios-router.home
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 06-27-37-58-74-8E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n
   Physical Address. . . . . . . . . : 64-27-37-58-74-8E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4de2:c89b:5317:37fc%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.173(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, July 20, 2016 7:21:34 PM
   Lease Expires . . . . . . . . . . : Thursday, July 21, 2016 7:21:34 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 325330743
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A5-0B-5C-24-B6-FD-17-2F-52
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 24-B6-FD-17-2F-52
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{BDFC0FE0-ECDB-49C7-80CC-03E84241DFBC}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.fios-router.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:809::200e
 63.117.14.244
 63.117.14.245
 63.117.14.251
 63.117.14.250
 63.117.14.247
 63.117.14.248
 63.117.14.249
 63.117.14.246
 
 
Pinging google.cOm [63.117.14.244] with 32 bytes of data:
Reply from 63.117.14.244: bytes=32 time=5ms TTL=60
Reply from 63.117.14.244: bytes=32 time=5ms TTL=60
 
Ping statistics for 63.117.14.244:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 5ms, Average = 5ms
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.cOm [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=79ms TTL=52
Reply from 206.190.36.45: bytes=32 time=78ms TTL=52
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 78ms, Maximum = 79ms, Average = 78ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...06 27 37 58 74 8e ......Microsoft Virtual WiFi Miniport Adapter
 12...64 27 37 58 74 8e ......Dell Wireless 1502 802.11b/g/n
 11...24 b6 fd 17 2f 52 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.173     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.173    281
    192.168.1.173  255.255.255.255         On-link     192.168.1.173    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.173    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.173    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.173    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0         25.0.0.1  Default 
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::4de2:c89b:5317:37fc/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::500:1
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/20/2016 07:22:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 03:24:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 02:14:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 11:37:04 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 08:24:18 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/19/2016 08:37:39 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: Failed to make the SOAP Call HResult: 0x800c0005. Exception caught while trying to report the Update Event
 
Error: (07/19/2016 08:37:36 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved
 
Error: (07/19/2016 08:29:04 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/19/2016 05:54:27 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: invalid descriptor, filepath = C:\ProgramData\VirtualizedApplications\Patch_working\{90140011-0066-0409-0000-0000000FF1CE}\descriptor.xml Type: 45::InvalidMetadataFile.
 
Error: (07/19/2016 05:54:27 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: Failed to make the SOAP Call HResult: 0x80070005. Exception caught while trying to report the Update Event
 
 
System errors:
=============
Error: (07/20/2016 07:23:20 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (07/20/2016 07:22:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (07/20/2016 07:21:31 PM) (Source: Service Control Manager) (User: )
Description: The lxdfCATSCustConnectService service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/20/2016 07:21:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the lxdfCATSCustConnectService service to connect.
 
Error: (07/20/2016 03:25:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (07/20/2016 03:25:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (07/20/2016 03:24:00 PM) (Source: Service Control Manager) (User: )
Description: The lxdfCATSCustConnectService service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/20/2016 03:24:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the lxdfCATSCustConnectService service to connect.
 
Error: (07/20/2016 02:15:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (07/20/2016 02:14:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
 
Microsoft Office Sessions:
=========================
Error: (07/20/2016 07:22:22 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 03:24:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 02:14:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 11:37:04 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/20/2016 08:24:18 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/19/2016 08:37:39 PM) (Source: CVHSVC)(User: )
Description: Error: Failed to make the SOAP Call HResult: 0x800c0005. Exception caught while trying to report the Update Event
 
Error: (07/19/2016 08:37:36 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved
 
Error: (07/19/2016 08:29:04 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/19/2016 05:54:27 PM) (Source: CVHSVC)(User: )
Description: Error: invalid descriptor, filepath = C:\ProgramData\VirtualizedApplications\Patch_working\{90140011-0066-0409-0000-0000000FF1CE}\descriptor.xml Type: 45::InvalidMetadataFile.
 
Error: (07/19/2016 05:54:27 PM) (Source: CVHSVC)(User: )
Description: Error: Failed to make the SOAP Call HResult: 0x80070005. Exception caught while trying to report the Update Event
 
 
=========================== Installed Programs ============================
 
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Flash Player 11 ActiveX 64-bit (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.0.1.152 - Adobe Systems Incorporated)
Atheros Bluetooth Suite (64) (HKLM\...\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 7.4.0.126 - Atheros)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.8.0 - Dell Inc.) Hidden
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Dock (HKLM\...\{C73A3942-84C8-4597-9F9B-EE227DCBA758}) (Version: 2.0 - Stardock Corporation) Hidden
Dell Dock (HKLM-x32\...\Dell Dock) (Version: 2.0 - Stardock Corporation)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.1.3 - Dell Inc.)
Dell Stage (HKLM-x32\...\{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}) (Version: 1.5.201.0 - Fingertapps)
Dell Stage Remote (HKLM-x32\...\{2299EEBD-0A83-4B26-AA4A-057AE9E5BAE8}) (Version: 2.0.0.50 - ArcSoft)
Dell Stage Remote (HKLM-x32\...\{AF4D3C63-009B-4A17-B02E-D395065DD3F0}) (Version: 2.0.0.50 - ArcSoft)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6793.01 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{3ED468C2-2235-4747-90AD-A7A34F0FE70A}) (Version: 1.2.2.8 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1207.101.225 - ALPS ELECTRIC CO., LTD.)
Dell VideoStage  (HKLM-x32\...\{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.) Hidden
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 9.0 - Dell Inc.)
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.115 - Google Inc.) Hidden
GoToAssist Corporate (HKLM-x32\...\GoToAssist) (Version: 10.2.0.822 - Citrix Online, a division of Citrix Systems, Inc.)
HP ENVY 5530 series Basic Device Software (HKLM\...\{CE838BCA-A2CA-4E8E-88C3-C2D4ECA150D1}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP ENVY 5530 series Help (HKLM-x32\...\{97EAE055-1BE8-4775-8101-453E9715EC3F}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6341.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
Java 8 Update 101 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lexmark 6500 Series (HKLM\...\Lexmark 6500 Series) (Version:  - Lexmark International, Inc.)
Magic Rescue CD 2012 (HKLM-x32\...\{D943DEB2-4742-4797-8B0A-B369D7E830BC}_is1) (Version:  - Magic Rescue CD)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Premium Service Agreement (HKLM-x32\...\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
Product Improvement Study for HP ENVY 5530 series (HKLM\...\{693E1B07-E7A7-4744-9B06-DBDFEED23704}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.25 - Dell Inc.)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.45.516.2011 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.3.0.9150 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SmartViewer (HKLM-x32\...\{5A5A8B70-F3B7-4C14-8812-6675101CBEB7}) (Version: 4.3.2.10 - Samsung Techwin Co., Ltd.)
SmartViewer (HKLM-x32\...\{D9B6D68D-E336-4976-A784-ADB0D8D4EFCE}) (Version: 4.3.2.10 - Samsung Techwin Co., Ltd.) Hidden
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 63%
Total physical RAM: 4004.27 MB
Available physical RAM: 1443.62 MB
Total Virtual: 8006.73 MB
Available Virtual: 4546.18 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:399.69 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\KAMALA-PC
 
Administrator            Guest                    kamala                   
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
23-11-2014 05:18:26 Windows Update
23-11-2014 05:45:37 Windows Update
18-01-2015 01:24:45 Windows Update
19-01-2015 00:12:31 Windows Update
19-01-2015 02:54:07 Removed HP ENVY 5530 series Basic Device Software
19-01-2015 03:02:14 Removed HP Update.
19-01-2015 03:03:02 Removed HP Update.
19-01-2015 03:03:54 Removed HP ENVY 5530 series Basic Device Software
19-01-2015 03:11:37 Removed HP ENVY 5530 series Help
19-01-2015 03:11:55 Removed HP ENVY 5530 series Help
04-11-2015 14:29:47 Removed HP ENVY 5530 series Basic Device Software
23-04-2016 23:43:47 Installed SmartViewer
20-07-2016 02:06:27 Scheduled Checkpoint
20-07-2016 02:50:58 Windows Update
 
**** End of log ****


#15 MaaD

MaaD
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Posted 20 July 2016 - 06:47 PM

Sorry, I am at a friend's house. and it connects here without any problems. I will run the Minitool box when I am home






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