Hello! My Dell Latitude Windows 10 Pro system has been intermittently experiencing extreme slowdowns and I am planning to refresh Windows in the hopes that will clean away whatever is gumming things.
I understand what "refresh" does and I am trying to prepare myself to reinstall my apps on the other side of refreshing. Please can someone describe what's involved? I don't think I've ever bought an app through the Microsoft Store, so I am expecting some manual process here.
The notable apps I want to keep are Microsoft Office 360 and Adobe Photoshop & Bridge CS5. There are probably a couple more. Then of course there are lots of free downloads like Chrome and Skype that I figure I will be easy enough to reinstall.
Closely related to this, I assume having a system image will be helpful or even essential for this process? I am trying to create a system image using Windows Backup & Restore and saving it to my 5TB Seagate Backup Plus external drive, but no luck. I keep getting error message about "unable to create folder because file is corrupt." All my drives scan fine with chkdsk however. Bottom line is I am looking for recommendations how to create and save a system image, when my one current software (Windows Backup & Restore) fails to work with my one drive big enough for the job. Sorry if that question is out of place here, I can ask it elsewhere but I thought it would be an important part of the refresh process.