I have a recent problem when upgrading to Win10 from Win7 in a notebook (HP G62)
The basic problem is: I cannot change resolution to typical 1366x768.
Going in Screen settings, I only have available 800x600 or 1024x768.
The graphic card in the Windows system is stuck at "Microsoft Basic display driver":
if I try to update this driver from a local folder in the PC,
it only proposes the same driver, although I try to install some (*.inf) files.
In the graphic card section I see for example 2GB of memory, but all the fields
are "none", like the card is not recognized by the system.
The notebook has the following 2 graphic cards:
a) AMD Mobility Radeon HD 5000
ATI Mobility Radeon HD 4200
I could install some legacy drivers for the boards, but at the end the settings
are not present in the Windows graphic card section, remaining with the Basic driver.
I would need a step-by-step procedure in order to understand where is the problem
and to try to solve it.
Many thanks for the attention.