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cannot create a new folder on desktop


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4 replies to this topic

#1 Markgee

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Posted 18 July 2016 - 12:53 PM

it seems that when i go to create a new folder on desktop the word Folder does not appear in the menu after clicking on the word New. Please help me resolve this problem.



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#2 ranchhand_

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Posted 18 July 2016 - 03:37 PM

I may not correctly understand your question, but Right click on the desktop, move the curser to new but do not click, move the curser into Folder and click. If you click on New nothing will happen.

 

If what you mean is that you do not see the "Folder" option in the right-click menu, this may help in adding it.


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#3 Markgee

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Posted 19 July 2016 - 09:45 AM

When i right click on the the desktop a box opens and the word New is listed there. Then when I place my cursor on the word New and then slide over to open another box I am not seeing the word Folder with the other items listed. It like disappeared so now I cannot create new folders.



#4 Queen-Evie

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Posted 19 July 2016 - 03:50 PM

Please do this.

Go to one of your folders-pictures, music, documents, other.

Pretend you want to create a new folder there. Does the option for Folder appear when you hover over New? Most likely it will not.

Edited by Queen-Evie, 19 July 2016 - 03:56 PM.


#5 Markgee

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Posted 22 July 2016 - 11:10 AM

i tried it Queen Evie and it still does not work. I still need help to resolve this issue.






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