Thanks so much for this excellent site, first of all. I'm hoping to get some help reinstalling my operating system. Here is the issue:
I'm using an HP Envy Core i7, 16gb RAM, and a 1 TB SSD drive on Windows 8.1 -- if you need more info, please let me know. The machine is about 2 years old
The last few times I restarted my system, I noticed it took slightly longer to reboot. Then it took several minutes, and I was about to take it in to be looked at when it stopped booting at all. I am able to boot it now only in safe mode, by tapping shift + f8 on a restart, and then selecting the 5th option (restart with network and safe mode -- something like that). Unfortunately, I can not seem to do a factory reset or a system recovery/restore, as none of these options are available to me in this mode.
I have backed up all my data so I would just like to do a clean wipe and re-install of WIn 8.1 (or even Win 10), but I can't figure out how to do it from here. HP wanted to charge me $150 and have me send it in (out of warranty) and the obnoxious PC repair guy down the street wants $200 to do this. My hunch is that there must be a way I can do it myself, whether that means making a bootable OS on a USB or something else?
Would anyone be willing to help me out with this one? I'd be super grateful and will be happy to buy you a virtual beer!
Thanks in advance,