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Blue Screen on Windows 7 Gaming Desktop


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#1 kwishinida

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Posted 15 July 2016 - 10:19 PM

Hello, I am posting here for help because I have been experiencing a number of blue screen crashes on my gaming desktop. It tends to happen when I run a game.

 

· Windows 7
· x64
· Original OS is Windows 7
· OS is a full retail version
· Age of system - 2014
· Age of OS installation - 2014

· CPU - AMD FX-8350 8-Core Black Edition
· Video Card - AMD Radeon HD 7800 Series
· MotherBoard - ASUS M5A97 R2.0 AM3+ AMD 970 SATA 6GB/S

· Power Supply - XFX PRO 750W Core Edition

· Desktop

 

Thank you in advance for your time and help.

Attached Files



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#2 usasma

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Posted 17 July 2016 - 09:43 AM

Only 271 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Many, many BSOD's listed in the WER section of the MSINFO32 report.

Yet only 2 memory dumps in the uploaded reports.

If you're using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.

 

Due to the number of different BSOD errors in the WER section, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

 

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Fri Jul 15 12:32:27.661 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071516-25740-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:47:22.753
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
BugCheck 1000007E, {ffffffffc0000005, fffff800034a9572, fffff880009a9868, fffff880009a90c0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800034a9572, The address that the exception occurred at
Arg3: fffff880009a9868, Exception Record Address
Arg4: fffff880009a90c0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x7E_nt!KxWaitForLockOwnerShip+12
  BIOS Version                  2301
  BIOS Release Date             01/06/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  2 19:13:26.308 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\070216-14570-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:40:05.401
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
BugCheck 3B, {c0000005, fffff800034ef572, fffff880078f8050, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800034ef572, Address of the instruction which caused the bugcheck
Arg3: fffff880078f8050, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  WLIDSVC.EXE
FAILURE_BUCKET_ID: X64_0x3B_nt!KxWaitForLockOwnerShip+12
  BIOS Version                  2301
  BIOS Release Date             01/06/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri Jul 15 12:32:27.661 2016 (UTC - 4:00)**************************
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
amd_sata.sys                Wed Apr 11 10:40:24 2012 (4F8597D8)
amd_xata.sys                Wed Apr 11 10:40:27 2012 (4F8597DB)
usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
Rt64win7.sys                Wed Dec 26 12:17:50 2012 (50DB313E)
asmtxhci.sys                Fri Aug 16 15:28:42 2013 (520E7D6A)
asmthub3.sys                Fri Aug 16 15:28:54 2013 (520E7D76)
AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
usbaapl64.sys               Thu Jun 11 02:08:10 2015 (557925CA)
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
avgloga.sys                 Tue Feb 16 09:04:03 2016 (56C32C53)
AtihdW76.sys                Wed Feb 24 13:28:17 2016 (56CDF641)
atikmpag.sys                Mon Mar 21 09:45:33 2016 (56EFFAFD)
atikmdag.sys                Mon Mar 21 10:19:43 2016 (56F002FF)
avgdiska.sys                Fri May 13 01:52:02 2016 (57356B82)
avgrkx64.sys                Wed Jun  1 07:16:31 2016 (574EC40F)
avguniva.sys                Wed Jun  1 07:25:28 2016 (574EC628)
avgidsha.sys                Wed Jun  1 07:25:33 2016 (574EC62D)
avgtdia.sys                 Wed Jun  1 07:26:21 2016 (574EC65D)
avgldx64.sys                Wed Jun  1 07:27:54 2016 (574EC6BA)
avgmfx64.sys                Thu Jun  2 09:12:57 2016 (575030D9)
avgidsdrivera.sys           Thu Jun  9 02:14:52 2016 (5759095C)
rzendpt.sys                 Wed Jun 15 23:43:23 2016 (5762205B)
rzudd.sys                   Wed Jun 15 23:43:26 2016 (5762205E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jul  2 19:13:26.308 2016 (UTC - 4:00)**************************
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
avgidsha.sys                Tue Jan 26 05:04:23 2016 (56A744A7)
avgdiska.sys                Tue Feb 16 09:07:26 2016 (56C32D1E)
rzendpt.sys                 Tue Apr  5 03:09:18 2016 (5703649E)
rzudd.sys                   Tue Apr  5 03:09:21 2016 (570364A1)
avgrkx64.sys                Mon May  2 10:06:38 2016 (57275EEE)
avgldx64.sys                Mon May  2 10:13:06 2016 (57276072)
avguniva.sys                Thu May  5 05:06:15 2016 (572B0D07)
avgmfx64.sys                Thu May  5 05:06:21 2016 (572B0D0D)
avgtdia.sys                 Tue May 17 04:50:45 2016 (573ADB65)
avgidsdrivera.sys           Wed May 18 06:12:43 2016 (573C401B)


http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
avguniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
avguniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 kwishinida

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Posted 20 July 2016 - 10:31 AM

I have used Windows Update to install one update. After that one, I can see no other updates apart from ones for Microsoft Silverlight and an optional upgrade to Windows 10. I have been trying to Check for Additional Updates but only those two show up.

 

I am currently not using a disk cleaner such as CCleaner.



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 21 July 2016 - 05:19 PM

Thank you.  Just follow the rest of the suggestions.

Please let us know the results of the hardware diagnostics.

Then we wait to see if the BSOD's recur.

 

If they do, then zip up the contents of the C:\Windows\Minidump folder and upload them with your next post.

If you have trouble zipping them, copy them to your Desktop and zip them up there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 kwishinida

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Posted 01 August 2016 - 01:41 PM

I misinterpreted your initial reply and ended up running the HDD Diagnostics using SeaTools for DOS as instructed here. I ran the LONG test on both my SSD and HD and am unsure what to do at this point. The BSOD's have been occurring, more frequently when I am playing video games than anything else.



#6 usasma

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Posted 03 August 2016 - 04:46 AM

Please zip up the contents of the C:\Windows\Minidump folder and attach it to your next post.

If you have trouble zipping it up, copy it to your Desktop and zip it up there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 kwishinida

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Posted 03 August 2016 - 08:13 AM

Here are my Minidump folder's contents.

Attached Files



#8 usasma

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Posted 03 August 2016 - 08:34 AM

Please follow my previous instructions for removing AMD OverDrive.  Here they are again:

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

 

What were the results of the rest of the hardware diagnostics?  I am particularly interested in the results for the video tests (as your problems occur while gaming and there are signs of video involvement in the reports).

 

After all of the above is finished, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Mon Jul 25 00:18:56.678 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\072416-32261-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23455.amd64fre.win7sp1_ldr.160516-0600
System Uptime:0 days 15:57:54.771
Probably caused by :dxgkrnl.sys ( dxgkrnl!DpiSetSchedulerCallbackState+728 )
BugCheck A, {ffffa00000000000, 2, 1, fffff800034fb572}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffffa00000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034fb572, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  PLTHub.exe
FAILURE_BUCKET_ID: X64_0xA_dxgkrnl!DpiSetSchedulerCallbackState+728
  BIOS Version                  2301
  BIOS Release Date             01/06/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Jul 25 00:18:56.678 2016 (UTC - 4:00)**************************
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
amd_sata.sys                Wed Apr 11 10:40:24 2012 (4F8597D8)
amd_xata.sys                Wed Apr 11 10:40:27 2012 (4F8597DB)
usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
Rt64win7.sys                Wed Dec 26 12:17:50 2012 (50DB313E)
asmtxhci.sys                Fri Aug 16 15:28:42 2013 (520E7D6A)
asmthub3.sys                Fri Aug 16 15:28:54 2013 (520E7D76)
AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
avgloga.sys                 Tue Feb 16 09:04:03 2016 (56C32C53)
AtihdW76.sys                Wed Feb 24 13:28:17 2016 (56CDF641)
atikmpag.sys                Mon Mar 21 09:45:33 2016 (56EFFAFD)
atikmdag.sys                Mon Mar 21 10:19:43 2016 (56F002FF)
avgdiska.sys                Fri May 13 01:52:02 2016 (57356B82)
avgrkx64.sys                Wed Jun  1 07:16:31 2016 (574EC40F)
avguniva.sys                Wed Jun  1 07:25:28 2016 (574EC628)
avgidsha.sys                Wed Jun  1 07:25:33 2016 (574EC62D)
avgtdia.sys                 Wed Jun  1 07:26:21 2016 (574EC65D)
avgldx64.sys                Wed Jun  1 07:27:54 2016 (574EC6BA)
avgmfx64.sys                Thu Jun  2 09:12:57 2016 (575030D9)
avgidsdrivera.sys           Thu Jun  9 02:14:52 2016 (5759095C)
rzendpt.sys                 Wed Jun 15 23:43:23 2016 (5762205B)
rzudd.sys                   Wed Jun 15 23:43:26 2016 (5762205E)


http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
avguniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 kwishinida

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Posted 09 August 2016 - 07:09 PM

I have reinstalled the AMD driver manually. I am currently running the Drive Verifier test although I have not yet replicated a BSOD, I am continuing to try however. How would I send the results of the video tests in the previous diagnostic?



#10 usasma

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Posted 10 August 2016 - 07:45 AM

No need for Driver Verifier unless the system BSOD's again.

 

As for the video test results, just tell us what happened (or didn't happen).

In most cases, if there's nothing to tell, then you have to suspect that there was nothing wrong (with that test)


Edited by usasma, 10 August 2016 - 07:46 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 kwishinida

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Posted 10 August 2016 - 10:35 AM

Nothing happened for a couple days since I ran the tests. Then a couple days later, a BSOD occurred when I was playing the game.

I tried to replicate it with Driver Verifier but failed, even when I tried to induce it by running my internet browser at the same time as the game.



#12 usasma

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Posted 11 August 2016 - 05:04 AM

Please zip up and upload the contents of the C:\Windows\Minidump folder

If unable to zip it up there, copy it to your Desktop and zip it up there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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