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My PC cannot find the external SSD drive

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#1 tyler4402


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Posted 15 July 2016 - 11:58 AM

Windows7 Pro SP1 64 bit build 7601

Power ATX 12v MODEL:750 UB
BIOS Award F3 V600PG

Gigabyte Motherboard H55M-D2H rev 1.4

Intel Core 3.2Gb i3 550 3.2Gb

Monitor resolution 1680 X 1050

Arctic Cooling Freezer 7 Pro rev 2 socket 775, 1156, 1366, A2 AM3 Heat-pipe

Ram Memory 8Gb slot A0 & A2

Nvidia GeForce GTS 450

Controller Intel 3400 2port ATA- 3B26

Wireless network TP-Link 150Mps PCI Adapter

Sound Realtek HD Audio

256 Gb SSD with Operating System

500Gb General storage drive

250Gb photo storage drive

Comodo firewall


Avast anti virus


Hi all, I have a few problems which might be related, first is my windows7 Pro PC cannot find the external hdd in windows explorer when its connected, although it shows as “working properly” in Device Manager.

Any other device or memory stick in the USB ports all work as they should.

Over the weeks I have tried checking the hdd’s and have also used ChkDsk which found the drives ok, the memory check was as ok as well.


Problem 2 is when I connect the USB card reader this does not show in Windows explorer


Problem 3 is, I burnt photos to a disc this morning and now when I put the DVD into the drive the drive is also missing from Windows explorer and this drive is also missing from device manager


Any ideas ideas most welcome. Regards Robert.

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