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Time for a new computer?


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13 replies to this topic

#1 sgm67

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Posted 15 July 2016 - 08:11 AM

Hello all! I have an HP pavailion slimline s5 1014 (I think we may have gotten it in 2010). It has a Pentium Dual Core CPU E5800 @ 3.2 GHz and it's 64-bit. We are running Windows 10. We have four different log ins, but for some reason we see more stalls, crashes, etc when logged in as anyone other than admin. Are there some steps to make this computer work better for us or is it time to think about new?

 

Computer is used for general web surfing most often (few online games) as well as Office for school/work purposes.

 

Thanks in advance for your time-don't tease too much for us having such an "old" computer! :)



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#2 JohnC_21

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Posted 15 July 2016 - 08:38 AM

Do you get any problems after creating a new user account? If not then copy over the user files to the new user account. Once you are sure you have all data copied delete the old account.

 

Did you have the same problems before upgrading to 10? You had Windows 7 on the computer previously?

 

You can always do a clean install of Windows 10 after backing up all you user data but you would need to reinstall all your programs including Office and you would need all your license keys for those programs.


Edited by JohnC_21, 15 July 2016 - 08:38 AM.


#3 Drillingmachine

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Posted 15 July 2016 - 11:16 AM

You can also try Reset option https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

 

That sould save your files if done correctly but I recommend making backup of everything important anyway.



#4 hamluis

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Posted 15 July 2016 - 11:27 AM

I'd like more system info.

 

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#5 sgm67

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Posted 15 July 2016 - 11:40 AM

MiniToolBox:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by McDonnell (administrator) on 15-07-2016 at 12:39:50
Running from "C:\Users\McDonnell\Downloads"
Microsoft Windows 10 Home  (X64)
Model: s5-1014 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/15/2016 11:16:36 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: LivingRoom-HP)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2147024891 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (07/15/2016 11:11:10 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: LIVINGROOM-HP)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2147024891 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (07/15/2016 11:10:54 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: LIVINGROOM-HP)
Description: Activation of app Microsoft.WindowsStore_8wekyb3d8bbwe!App failed with error: -2147024891 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (07/15/2016 09:39:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5078
 
Error: (07/15/2016 09:39:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5078
 
Error: (07/15/2016 09:39:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/15/2016 09:39:18 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3516
 
Error: (07/15/2016 09:39:18 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3516
 
Error: (07/15/2016 09:39:18 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/15/2016 09:39:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1688
 
System errors:
=============
Error: (07/15/2016 12:37:03 PM) (Source: DCOM) (User: LivingRoom-HP)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}LivingRoom-HPsportS-1-5-21-3226330815-2963902264-1849304025-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/15/2016 12:32:26 PM) (Source: DCOM) (User: LIVINGROOM-HP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LivingRoom-HPMcDonnellS-1-5-21-3226330815-2963902264-1849304025-1000LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Error: (07/15/2016 12:32:26 PM) (Source: DCOM) (User: LIVINGROOM-HP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LivingRoom-HPMcDonnellS-1-5-21-3226330815-2963902264-1849304025-1000LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Error: (07/15/2016 12:32:26 PM) (Source: DCOM) (User: LIVINGROOM-HP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LivingRoom-HPMcDonnellS-1-5-21-3226330815-2963902264-1849304025-1000LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Error: (07/15/2016 12:26:03 PM) (Source: DCOM) (User: LivingRoom-HP)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}LivingRoom-HPsportS-1-5-21-3226330815-2963902264-1849304025-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/15/2016 12:07:05 PM) (Source: DCOM) (User: LivingRoom-HP)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}LivingRoom-HPsportS-1-5-21-3226330815-2963902264-1849304025-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/15/2016 11:37:03 AM) (Source: DCOM) (User: LivingRoom-HP)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}LivingRoom-HPsportS-1-5-21-3226330815-2963902264-1849304025-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/15/2016 11:32:25 AM) (Source: DCOM) (User: LIVINGROOM-HP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LivingRoom-HPMcDonnellS-1-5-21-3226330815-2963902264-1849304025-1000LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Error: (07/15/2016 11:32:25 AM) (Source: DCOM) (User: LIVINGROOM-HP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LivingRoom-HPMcDonnellS-1-5-21-3226330815-2963902264-1849304025-1000LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Error: (07/15/2016 11:17:07 AM) (Source: DCOM) (User: LIVINGROOM-HP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LivingRoom-HPMcDonnellS-1-5-21-3226330815-2963902264-1849304025-1000LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742
 
Microsoft Office Sessions:
=========================
Error: (03/16/2016 09:00:15 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6745.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 760 seconds with 720 seconds of active time.  This session ended with a crash.
 
Error: (01/28/2016 04:30:28 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6741.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 213155 seconds with 300 seconds of active time.  This session ended with a crash.
 
CodeIntegrity Errors:
===================================
  Date: 2016-07-15 12:39:39.024
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:39.004
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.702
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.684
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.575
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.552
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.505
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.472
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.452
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-07-15 12:39:38.392
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20050 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1210 - Adobe Systems Incorporated)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Agatha Christie - Peril at End House (HKLM-x32\...\WT089362) (Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{2FE00055-C4F3-4F7A-AEDD-E198D54CF12F}) (Version: 3.1.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{28791292-D18D-42FA-AE66-3D3D20AA8618}) (Version: 3.1.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5ED7462B-EF58-4757-B609-53755021EC34}) (Version: 8.1.0.18 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT089453) (Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\WT089498) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (HKLM-x32\...\WT089308) (Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{AEDA8713-5521-4600-9AC2-81674A9EDC4F}) (Version: 2.2.7689 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WT087330) (Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089359) (Version: 2.2.0.95 - WildTangent) Hidden
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.20.13 - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 5.0.1 - Canon Inc.)
Canon MG3600 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3600_series) (Version: 1.00 - Canon Inc.)
Canon MG3600 series On-screen Manual (HKLM-x32\...\Canon MG3600 series On-screen Manual) (Version: 7.8.0 - Canon Inc.)
Canon MG3600 series User Registration (HKLM-x32\...\Canon MG3600 series User Registration) (Version:  - ‭Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.3.0 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.2.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.6.1 - Canon Inc.)
Centipede with Pong (HKLM-x32\...\Centipede with Pong) (Version: 1.0.0.0 - Atari)
Chuzzle Deluxe (HKLM-x32\...\WT089454) (Version: 2.2.0.95 - WildTangent) Hidden
Citrix Online Launcher (HKLM-x32\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (HKLM-x32\...\WT087343) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 6.4.14 - Dropbox, Inc.)
Farm Frenzy (HKLM-x32\...\WT089328) (Version: 2.2.0.95 - WildTangent) Hidden
FATE - The Traitor Soul (HKLM-x32\...\WT089470) (Version: 2.2.0.95 - WildTangent) Hidden
FileHippo.com Update Checker (HKLM-x32\...\FileHippo.com) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.4 - WildTangent)
HP LinkUp (HKLM-x32\...\{DB3147AB-4024-4773-8EC0-A1FE5B44933D}) (Version: 2.01.028 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{BB760C1D-98F4-4E38-8CC4-3B67329AA981}) (Version: 1.0.6.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Setup (HKLM-x32\...\{210A03F5-B2ED-4947-B27E-516F50CBB292}) (Version: 8.6.4530.3651 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13253.3682 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.2.8.25 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.4.18.7 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.5.0.0 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
IHA_MessageCenter (HKLM-x32\...\{2F331F4F-6240-484D-B0D8-D9CC12A7F07A}) (Version: 2.0.69 - Verizon)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
iTunes (HKLM\...\{7B8D4E8A-EA2B-4A71-BFEB-A4AAAB87C5D0}) (Version: 12.1.0.71 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 1.6 - Kobo Inc.)
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3609 - CyberLink Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3609 - CyberLink Corp.)
LightScribe System Software (HKLM-x32\...\{FD7F0DB8-0E96-4D64-AD4D-9B5A936AF2A8}) (Version: 1.18.20.1 - LightScribe)
Mah Jong Medley (HKLM-x32\...\WT087393) (Version: 2.2.0.95 - WildTangent) Hidden
Mall Tycoon (HKLM-x32\...\Mall Tycoon) (Version:  - )
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.163.2 - McAfee, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Picture It! Express 2000 (HKLM-x32\...\{A586D09E-1D2C-11D3-9A6B-00105A98B681}) (Version: 4.0.0.0 - Microsoft)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2015.0811 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery P.I. - Stolen in San Francisco (HKLM-x32\...\WT089496) (Version: 2.2.0.95 - WildTangent) Hidden
Namco All-Stars PAC-MAN (HKLM-x32\...\WT089484) (Version: 2.2.0.95 - WildTangent) Hidden
Nikon Movie Editor (HKLM-x32\...\{5CAD3393-EEC0-44CE-9F93-BCAA365B77FB}) (Version: 2.5.0 - Nikon)
P@H-Protocol (HKLM-x32\...\{CF594DB8-CFB0-45B4-86DA-8BB4AC0941F8}) (Version: 3.0.7.0 - Valassis)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.35 - PDF Complete, Inc)
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
PermissionResearch (HKLM-x32\...\{42cd067f-d483-428d-83bc-437211349927}) (Version: 1.3.337.376 - TMRG,  Inc.)
Picture Control Utility x64 (HKLM\...\{11953C65-BB4E-4CA4-B0F0-2600A4B20040}) (Version: 1.4.9 - Nikon)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WT089458) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4817 - CyberLink Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4817 - CyberLink Corp.)
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.10.1217.0 -  NewspaperDirect Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.3621 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.103 - RoxioNow)
RoyalAceCasino.com (HKLM-x32\...\{7b48ba5c-ed47-4370-a18e-34f221f5cc77}) (Version: 15.01.0-RTG - RealTimeGaming Software)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15041.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15041.2 - Samsung Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Silver Oak Casino (HKLM-x32\...\{66db7ae9-dc99-43d4-ac63-715ca43579d9}) (Version: 15.01.0-RTG - RealTimeGaming Software)
Slingo Supreme (HKLM-x32\...\WT089457) (Version: 2.2.0.95 - WildTangent) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 1.10.0 - Tweaking.com)
Unchecky v0.4.3 (HKLM-x32\...\Unchecky) (Version: 0.4.3 - RaMMicHaeL)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.1f1 - Unity Technologies ApS)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
USB MassStorage CardReader (HKLM-x32\...\040a_5005) (Version:  - )
ViewNX 2 (HKLM\...\{635BE602-BB9C-4C59-8CC5-93F9366E8A21}) (Version: 2.5.1 - Nikon)
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089307) (Version: 2.2.0.95 - WildTangent) Hidden
Vz In-Home Agent (HKLM-x32\...\VzInHomeAgent) (Version: 9.0.85.0 - Verizon)
VzDownloadManager (HKCU\...\VzDownloadManager) (Version: 2.0.2.12 - Verizon)
WeatherBug® (HKLM-x32\...\WeatherBug®) (Version: 10.0.7.4 - Earth Networks, Inc.)
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games App for HP (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.11.2 - WildTangent) Hidden
Windows 7 Upgrade Advisor (HKLM-x32\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WMI Tools (HKLM-x32\...\{25A13826-8E4A-4FBF-AD2B-776447FE9646}) (Version: 1.50.1131.0001 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\{465210C4-595A-BD80-44E8-E0457D9D8432}) (Version: 4.0.3184 - Zinio LLC) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4.9310D8F796442B71068C511E15D70529A702D19D.1) (Version: 4.0.3184 - Zinio LLC)
Zuma Deluxe (HKLM-x32\...\WT089455) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 60%
Total physical RAM: 4061.24 MB
Available physical RAM: 1596.05 MB
Total Virtual: 9061.24 MB
Available Virtual: 5529.31 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:687.03 GB) (Free:530.9 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.06 GB) (Free:1.34 GB) NTFS
 
========================= Users: ========================================
User accounts for \\LIVINGROOM-HP
 
Administrator            cvm52                    DefaultAccount           
ejm10                    Guest                    McDonnell                
sport                    
 
 
**** End of log ****

Edited by hamluis, 15 July 2016 - 01:27 PM.


#6 sgm67

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Posted 15 July 2016 - 11:43 AM

http://speccy.piriform.com/results/qPXq0kjOeCG46gnpwKaKnTQ



#7 hamluis

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Posted 15 July 2016 - 02:15 PM

FWIW

 

Personally...I would also uninstall McAfee Security Scan Plus, since I don't see either the need or the value in having it installed.  Windows checks the firewall and AV installed and the AV does round-the-clock checking...I see no need for a 3d-party app to check such.

 

IMO, everything looks pretty much as I would expect.  CPU max temp is 74 Celsius, so you may want to try to neutralize the prospect of system overheating.

 

I don't see anything mandating sending this to the trashpile...I would probably remove heatsink from CPU, clean it, and apply fresh thermal paste.  System introduced 5 years ago, can probably stand such routine maintenance.

 

I'm not familiar with Win 10, but I suspect that your issues could be ameliorated by a clean install of Win 10.

 

OTOH...socket 775 CPUs are long gone...a new system would come with Win 10 preinstalled...and if you have the cash, there's no reason why you should not think new.

 

I would also run the Seagate tool on the hard drive.  I don't say there is a problem but I would run the extended test, following the instructions at SeaTools For Windows (Maxtor, Seagate, Samsung only) Download - http://www.seagate.com/files/www-content/support-content/downloads/seatools/en-us/seatools-for-windows-en-us.pdf .  Please do not run any of the other options which are featured in this utility.  Just let us know whether the drive passes or fails, no need to post any logs or screenshots.

 

Louis


Edited by hamluis, 15 July 2016 - 07:08 PM.


#8 sgm67

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Posted 15 July 2016 - 03:14 PM

Do you mean the long generic on the Seagate? I removed the permission search but for some reason can't get the McAfee off. What does this mean: ".I would probably remove heatsink from CPU, clean it, and apply fresh thermal paste.  System introduced 5 years ago, can probably stand such routine maintenance."



#9 hamluis

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Posted 15 July 2016 - 04:11 PM

Google List

 

https://kc.mcafee.com/corporate/index?page=content&id=KB68706

 

Louis



#10 sgm67

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Posted 15 July 2016 - 06:55 PM

Yeah I know HOW to uninstall stuff but I can't do it. I click uninstall and nothing happens.



#11 hamluis

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Posted 15 July 2016 - 07:09 PM

Go to the All Programs list from the orb.  Scroll down to McAfee Secure Scan Plus, right-click.  Is there an uninstall option?

 

Louis



#12 sgm67

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Posted 16 July 2016 - 05:13 AM

There is an uninstall option, I click it and get the message that the program will be uninstalled and I click uninstall again and . . . nothing.

 

Should that test take a long time? After 6 hours it was only at 20% 



#13 DavisMcCarn

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Posted 16 July 2016 - 08:50 AM

A huge percentage of the problems I am seeing with the Windows 10 Upgrade are due to the stuff that was on the PC before the upgrade (Shame on Microsoft for not offering to uninstall it) and it winding up being one of those "close; but, no cigar" situations. The programs also tend to do exactly what you are seeing; refusing to uninstall.
Even if your hard drive has problems, that PC can be made to run just fine and is, ironically, faster than many of the new PC's in stores, today.
Because 10 is already activated, you can reinstall it from scratch and it will reactivate. https://www.microsoft.com/en-us/software-download/windows10/ ( I prefer to burn the DVD so its there if I need it in the future )
And, if you were going to replace the thermal paste anyway, why not upgrade while you are at it?
E8400 ($6) http://www.ebay.com/itm/Intel-Core-2-Duo-E8400-3-0ghz-1333Mhz-6MB-LGA775-AT80570PJ0806M-SLAP-SLB9J-/282062775819?hash=item41ac40660b:g:bWYAAOSwqBJXWGVE
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#14 sandman1374

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Posted 16 July 2016 - 11:33 AM

Here's my two cents,

 

The upgrade allows uses to get a feel of how/what Win10 is all about and allows you to revert back if you don't care for it. This can be an issue. It saves all your old OS previous settings, tweaks, bloatware and errors etc and transfers/blends them into Win10. You end up with a ton of clutter that will hinder overall performance.

 

Once the upgrade is complete it registers your mobo with MS (Start > Settings > Update > Activation) to confirm.

 

At this point (if you like Win10) you will need a clean install to complete the transition.

http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html?filter

 

Media Creation Tool and USB method works real well http://www.tenforums.com/tutorials/9230-windows-10-iso-download.html#option2

 

One huge benefit from a clean install of Win10 on an OEM machine/OS would be the lack of bloatware usually installed by the manufacturer.

A visit to Blackvipers web page (use "Safe Mode") to disable unwanted services http://www.blackviper.com/service-configurations/black-vipers-windows-10-service-configurations/

and depending on how lean you like Win10, Windows Privacy Tweaker is a big help http://www.majorgeeks.com/files/details/windows_privacy_tweaker.html

 

Look on Task Manager performance tab and check the number of processes you currently have running. A clean install of Win10 usually has around 36 processes after the above steps. Compare this to what you currently have and you may be surprised. With only 4GBs of Ram this and programs that start with Windows is always something to watch closely.

 

You may want to consider upgrading to a SSD to breath some life back into your system at this time as well (during clean install). It would be the best time to reconfigure this area (storage).

Lots of options plus you can do it all in one motion and end up with a lot better performance throughout! SSDs are very cheap right now. I saw 240GB for roughly $80.00 USD recently.

 

I'd be more than happy to share if you need further assistance.


Edited by sandman1374, 16 July 2016 - 11:44 AM.

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