i'm trying to do a factory reset because i likely have viruses that haven't been detected by my antivirus software. i read in the manual that with the older laptops you have to hold "0" and then press the power button while it's loading, but when i do that instead of giving me the long beep and warnings i'm taken to the boot manager. am i doing something wrong? laptop model number is Satellite C655-s5061
edit: i have also tried hitting f8 at startup and selecting repair computer, which eventually takes me to system recovery options, but the toshiba recovery wizard does not show up as an option. iv been looking at other forums and someone said that "It won't go to the Toshiba Recovery menu if the Toshiba Recovery partition is deleted or corrupted." is that likely the case here?
fyi, i am able to navigate the desktop so the pc is running, alebit slowly
Edited by jevang, 15 July 2016 - 03:05 AM.