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Crashes during gaming


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#1 Sinzah

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Posted 14 July 2016 - 10:05 PM

 I want to start off and explain that I have had multiple hardware issues because of a bad motherboard (was giving too little or too much power to the PCI-E bus) which caused me to lose multiple (3) GTX 970s along with 1 (maybe 2) Dell Perc 6i SAS Raid Controllers. Since replacing it, I haven't had many issues until a few months ago. Random hard locks and sometimes BSODs. Just two days ago I had a hard drive fail so I decided to rip out my raid controller and now I am just using a 512gb ssd and I am still having issues.

 

· OS - Windows 10 Pro
· x64
· Age of system (hardware) - 4-5ish years
· Age of OS installation - 2 days
· CPU - i7 2600k
· Video Card - GTX 970
· MotherBoard - P8P67 Evo
· Power Supply - Corsair 650W

 

As of writing this I have ran Furmark for over an hour and I ran through 5 passes of MemTest86+ and seen no problems. Also, Driver Verifier runs perfectly fine and SSDLife shows that there are no issues with 96% health. 

 

One final thing that I am not ruling out is that possibly my power supply is what ruined my old motherboard so when I swapped power supplies and it was still happening so I just assumed it wasn't the problem.

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#2 usasma

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Posted 15 July 2016 - 06:56 PM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:

Your UEFI/BIOS (version 3602) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).
 

Beyond this, there are no signs of abnormal errors.  As such, I have to suspect that this is a hardware, compatibility, or low-level driver issue.

A clean install of Windows would help diagnose it.

Beyond that, run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

If they all pass, then start with this procedure to isolate the offending component:  http://www.carrona.org/strpdown.html

 

 

XXXXX


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- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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