Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

'Your personal files have been encrypted' - Critroni?


  • This topic is locked This topic is locked
1 reply to this topic

#1 vPolakos

vPolakos

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:26 AM

Posted 14 July 2016 - 06:28 AM

Hello everyone. This is my first post on this forum and I'm coming in with a simple reason. Two days ago my aunt catched a Virus and we don't know what to do. 

 'Your personal files have been encrypted' - that's a heading on her desktop. She probably opened a suspicious e-mail and now she can't open any important files on her laptop. 

Attached File  20160713_202444.jpeg   82.48KB   0 downloads

After first searching I found name of this virus "Critroni" ? I'm not sure, is it right? Please, help me with specific accident.

 

Peace!



BC AdBot (Login to Remove)

 


#2 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,161 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:03:26 PM

Posted 17 July 2016 - 01:07 PM

Hi vPolakos and welcome to Bleepingcomputer!

 

Unfortunately, your computer was infected by Cerber Ransomware. Currently there's no way to decrypt your file for free.

 

You can see the support topic for this ransomware here.

 

If you have any additional questions, you could ask me here or post in the support topic.

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users