Hello everyone. This is my first post on this forum and I'm coming in with a simple reason. Two days ago my aunt catched a Virus and we don't know what to do.
'Your personal files have been encrypted' - that's a heading on her desktop. She probably opened a suspicious e-mail and now she can't open any important files on her laptop.
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After first searching I found name of this virus "Critroni" ? I'm not sure, is it right? Please, help me with specific accident.