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'Your personal files have been encrypted' - Critroni?

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#1 vPolakos


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Posted 14 July 2016 - 06:28 AM

Hello everyone. This is my first post on this forum and I'm coming in with a simple reason. Two days ago my aunt catched a Virus and we don't know what to do. 

 'Your personal files have been encrypted' - that's a heading on her desktop. She probably opened a suspicious e-mail and now she can't open any important files on her laptop. 

Attached File  20160713_202444.jpeg   82.48KB   0 downloads

After first searching I found name of this virus "Critroni" ? I'm not sure, is it right? Please, help me with specific accident.



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#2 Sirawit


    Bleepin' Brony

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Posted 17 July 2016 - 01:07 PM

Hi vPolakos and welcome to Bleepingcomputer!


Unfortunately, your computer was infected by Cerber Ransomware. Currently there's no way to decrypt your file for free.


You can see the support topic for this ransomware here.


If you have any additional questions, you could ask me here or post in the support topic.


Thank you.

If I don't reply back to you in 2 days, feel free to send me a PM.


“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.

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