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My Computer Has Been Hijacked, Including Ie, Please Help!


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#1 michaelh37

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Posted 12 August 2006 - 09:16 PM

hi, my computer is running really slowly an di am also getting pop ups, my IE has also been hijacked. i have posted my hijackthis log below, please help.
thanks, michael.



Logfile of HijackThis v1.99.1
Scan saved at 12:12:33 PM, on 13/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ishost.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Windows\system32\PROMon.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Windows\system32\ismon.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Windows\System32\NMSSvc.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wscntfy.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AIM95\aim.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0C09/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0C09/bl7.asp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094103710359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/components/ocx/Survid/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/...FreeInstall.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - (no file)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 michaelh37

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Posted 12 August 2006 - 09:22 PM

oh, i have also scanned with norton but it hasnt realyl helped.
thanks, michael

Edited by michaelh37, 12 August 2006 - 09:26 PM.


#3 -David-

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Posted 13 August 2006 - 06:15 AM

Hello there and welcome to Bleeping Computer's security forum.
My name is David, I will be helping you with your log today.

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Please download Ad-Aware SE Personal and install it.
If you already have Ad-Aware SE, please configure it as indicated below.
If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.

Run Ad-Aware, and click Check for updates now.
Select Configurations (click the Gear wheel at the top) as follows:
General Button > Safety & Settings > Check (Green) all three.
Tweak Button > Cleaning Engine > uncheck "Always try to unload modules before deletion".
Click Proceed.

To start the scan, Click > "Scan Now" at left.
Select "Search for low-risk threats".
Select "Perform full system scan".
Click "Next".

When the scan has completed, select Next.
In the Scanning Results window, select the "Critical Objects" tab.
Right-click on the screen and choose "Select all objects".
Click Next to remove the infections found, and click OK to the prompt.
Restart the computer.

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1, and press Enter.
A text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

David

#4 michaelh37

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Posted 14 August 2006 - 05:57 AM

hi david,
have done all of the above, here is the smitfraudfix log.
thanks a lot, michael.



SmitFraudFix v2.81

Scan done at 20:55:41.89, Mon 14/08/2006
Run from C:\Documents and Settings\Richard\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode

C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32

C:\Windows\system32\ishost.exe FOUND !
C:\Windows\system32\ismon.exe FOUND !
C:\Windows\system32\ot.ico FOUND !
C:\Windows\system32\components\flx?.dll FOUND !
C:\Windows\system32\components\flx??.dll FOUND !
C:\Windows\system32\components\flx???.dll FOUND !

C:\Windows\system32\LogFiles


C:\Documents and Settings\Richard\Application Data


Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

C:\DOCUME~1\Richard\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"cinnamomum"="{93ac7c30-3878-4eaa-9420-7977285df5b1}"


Scanning wininet.dll infection


End

#5 -David-

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Posted 14 August 2006 - 06:06 AM

Let's continue...

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

Once in Safe Mode, open the SmitfraudFix folder again.
Double-click smitfraudfix.cmd.
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Warning : running option #2 on a non infected computer will remove your Desktop background.
Also post a new Hijackthis log.

David

#6 michaelh37

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Posted 17 August 2006 - 05:15 PM

hi,
i have run the smitfraudfix scan and ehre is the rapport log then the HJT log after.
thanks


SmitFraudFix v2.81

Scan done at 8:05:29.39, Fri 18/08/2006
Run from C:\Documents and Settings\Richard\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"cinnamomum"="{93ac7c30-3878-4eaa-9420-7977285df5b1}"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"incestuously"="{03413bf7-e34c-445b-bfc0-a2b127255871}"


Killing process


Generic Renos Fix

GenericRenosFix by S!Ri

C:\Windows\system32\urroxtl.dll -> Hoax.Win32.Renos.gen.bHoax.Win32.Renos.gen.c
C:\Windows\system32\urroxtl.dll -> Deleted


Deleting infected files

C:\Windows\system32\ishost.exe Deleted
C:\Windows\system32\ismon.exe Deleted
C:\Windows\system32\isnotify.exe Deleted
C:\Windows\system32\issearch.exe Deleted
C:\Windows\system32\ixt?.dll Deleted
C:\Windows\system32\ot.ico Deleted
C:\Windows\system32\ts.ico Deleted
C:\Windows\system32\components\flx?.dll Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Security Troubleshooting.url Deleted
C:\DOCUME~1\Richard\FAVORI~1\Antivirus Test Online.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\Program Files\Safety Bar\ Deleted

Deleting Temp Files


Registry Cleaning

Registry Cleaning done.

After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End







Logfile of HijackThis v1.99.1
Scan saved at 8:11:20 AM, on 18/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\NMSSvc.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Windows\system32\PROMon.exe
C:\Windows\system32\wscntfy.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\AIM95\aim.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tksm1.exe] C:\Windows\TEMP\tksm1.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.amaena.com
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com
O15 - Trusted Zone: http://scanner.sysprotect.com
O15 - Trusted Zone: http://*.systemdoctor.com
O15 - Trusted Zone: http://www.winantivirus.com
O15 - Trusted Zone: http://www.winantiviruspro.com
O15 - Trusted Zone: http://download.cdn.winsoftware.com
O15 - Trusted IP range: http://202.67.220.225
O15 - Trusted IP range: http://59.148.220.121
O15 - Trusted IP range: http://62.4.84.53
O15 - Trusted IP range: http://82.98.235.58
O15 - Trusted IP range: http://85.12.25.90
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094103710359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/components/ocx/Survid/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/...FreeInstall.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#7 -David-

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Posted 17 August 2006 - 05:28 PM

Good work, let's continue..
It is strange that there are no 02's or 020's in the log.
A new infection is hiding these entries from a Hijackthis scan.
This means certain infections cannot be seen and are therefore hidden to the helper.
Go to this folder where Hijackthis is kept and rename the hijackthis application to "analyse".
This can be done by right clicking on the program and clicking "rename".
Press enter, then open "analyse.exe" by double clicking.
Post a new Hijackthis log from the newly named application

David

#8 michaelh37

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Posted 17 August 2006 - 05:39 PM

ok, heres the new HJT log.
thanks




Logfile of HijackThis v1.99.1
Scan saved at 8:36:14 AM, on 18/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Windows\system32\PROMon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wscntfy.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\AIM95\aim.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\analyse.exe
C:\Windows\system32\hppapml0.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0A032FEA-9FE5-438E-9418-111E93C540BD} - C:\Windows\system32\vtutu.dll
O2 - BHO: Class - {8121BB40-4B6D-97F2-3DE7-71352CE35481} - C:\Windows\tdgkx1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tksm1.exe] C:\Windows\TEMP\tksm1.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.amaena.com
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com
O15 - Trusted Zone: http://scanner.sysprotect.com
O15 - Trusted Zone: http://*.systemdoctor.com
O15 - Trusted Zone: http://www.winantivirus.com
O15 - Trusted Zone: http://www.winantiviruspro.com
O15 - Trusted Zone: http://download.cdn.winsoftware.com
O15 - Trusted IP range: http://202.67.220.225
O15 - Trusted IP range: http://59.148.220.121
O15 - Trusted IP range: http://62.4.84.53
O15 - Trusted IP range: http://82.98.235.58
O15 - Trusted IP range: http://85.12.25.90
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094103710359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/components/ocx/Survid/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/...FreeInstall.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: vtutu - C:\Windows\system32\vtutu.dll
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winhoo32 - C:\Windows\SYSTEM32\winhoo32.dll
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#9 -David-

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Posted 18 August 2006 - 02:47 AM

Hello there,

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Please download VundoFix.exe to your desktop.
Double-click VundoFix.exe to run it.
Put a check next to "Run VundoFix as a task".
You will receive a message saying vundofix will close and re-open in a minute or less - Click OK
When VundoFix re-opens, click "Scan for Vundo" button.
Once the scan is complete, right Click inside the listbox (white box) and click "add more files"
Copy and paste the 2 entries below into the top 2 boxes (no arrows):

--> C:\Windows\system32\vtutu.dll
--> C:\WINDOWS\system32\ututv.*

Click "Add Files" and click "Close Window".
Click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo - this is normal.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.

#10 michaelh37

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Posted 18 August 2006 - 04:11 AM

hi,
for some reason i cant see the checkbox next to "Run VundoFix as a task." there is no checkbox or that message. i know it should be there as i haev used the program once before, however it just isnt there.

should i just run a scan without it as a task or what?

thanks

#11 -David-

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Posted 18 August 2006 - 01:35 PM

It appears as though Vundofix has been updated.
Please ignore the step to "Run VundoFix as a task".
Just start at the "Scan for Vundo" button and continue with the previous instructions.
Sorry for the confusion there.
David

#12 michaelh37

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Posted 18 August 2006 - 06:45 PM

hi david,

here is the vundofix report and the new HJT log.

thanks



VundoFix V6.0.2

Checking Java version...

Java version is 1.5.0.4

Scan started at 7:08:33 PM 18/08/2006

Listing files found while scanning....

C:\windows\system32\vtutu.dll
C:\windows\system32\ututv.ini
C:\windows\system32\ututv.bak2
C:\windows\system32\ututv.ini2
C:\windows\system32\ututv.tmp
C:\windows\system32\dukiyimd.exe
C:\windows\system32\dyienhnp.exe
C:\windows\system32\oaxttgul.exe
C:\windows\system32\uwlilsor.exe

VundoFix V6.0.2

Checking Java version...

Java version is 1.5.0.4

Scan started at 9:24:06 AM 19/08/2006

Listing files found while scanning....

C:\windows\system32\vtutu.dll
C:\windows\system32\ututv.ini
C:\windows\system32\ututv.bak2
C:\windows\system32\ututv.ini2
C:\windows\system32\ututv.tmp
C:\windows\system32\dukiyimd.exe
C:\windows\system32\dyienhnp.exe
C:\windows\system32\oaxttgul.exe
C:\windows\system32\rfulhmiw.exe
C:\windows\system32\uwlilsor.exe

Beginning removal...

Attempting to delete C:\windows\system32\vtutu.dll
C:\windows\system32\vtutu.dll Could not be deleted.

Attempting to delete C:\windows\system32\ututv.ini
C:\windows\system32\ututv.ini Has been deleted!

Attempting to delete C:\windows\system32\ututv.bak2
C:\windows\system32\ututv.bak2 Has been deleted!

Attempting to delete C:\windows\system32\ututv.ini2
C:\windows\system32\ututv.ini2 Has been deleted!

Attempting to delete C:\windows\system32\ututv.tmp
C:\windows\system32\ututv.tmp Has been deleted!

Attempting to delete C:\windows\system32\dukiyimd.exe
C:\windows\system32\dukiyimd.exe Has been deleted!

Attempting to delete C:\windows\system32\dyienhnp.exe
C:\windows\system32\dyienhnp.exe Has been deleted!

Attempting to delete C:\windows\system32\oaxttgul.exe
C:\windows\system32\oaxttgul.exe Has been deleted!

Attempting to delete C:\windows\system32\rfulhmiw.exe
C:\windows\system32\rfulhmiw.exe Has been deleted!

Attempting to delete C:\windows\system32\uwlilsor.exe
C:\windows\system32\uwlilsor.exe Has been deleted!

Attempting to delete C:\Windows\system32\vtutu.dll
C:\Windows\system32\vtutu.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.0.2

Checking Java version...

Java version is 1.5.0.4

Scan started at 9:31:49 AM 19/08/2006

Listing files found while scanning....

No infected files were found.


Beginning removal...

VundoFix V6.0.2

Checking Java version...

Java version is 1.5.0.4

Scan started at 9:36:59 AM 19/08/2006

Listing files found while scanning....

No infected files were found.





Logfile of HijackThis v1.99.1
Scan saved at 9:43:57 AM, on 19/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\NMSSvc.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Windows\system32\wscntfy.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Windows\system32\PROMon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Richard\Desktop\hijackthis\analyse.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {8121BB40-4B6D-97F2-3DE7-71352CE35481} - C:\Windows\tdgkx1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C8519870-E8C3-44EF-91FD-25F8C4D6CB4B} - C:\Windows\system32\vtutu.dll (file missing)
O2 - BHO: (no name) - {DF52AA0A-92B7-47AC-9370-E23E9F65AEFD} - C:\Windows\system32\vtutu.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tksm1.exe] C:\Windows\TEMP\tksm1.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.amaena.com
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com
O15 - Trusted Zone: http://scanner.sysprotect.com
O15 - Trusted Zone: http://*.systemdoctor.com
O15 - Trusted Zone: http://www.winantivirus.com
O15 - Trusted Zone: http://www.winantiviruspro.com
O15 - Trusted Zone: http://download.cdn.winsoftware.com
O15 - Trusted IP range: http://202.67.220.225
O15 - Trusted IP range: http://59.148.220.121
O15 - Trusted IP range: http://62.4.84.53
O15 - Trusted IP range: http://82.98.235.58
O15 - Trusted IP range: http://85.12.25.90
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094103710359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/components/ocx/Survid/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/...FreeInstall.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winhoo32 - C:\Windows\SYSTEM32\winhoo32.dll
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#13 -David-

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Posted 19 August 2006 - 01:30 PM

Hello there,

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Open hijackthis, click 'config' (bottom right)
Choose the tab 'misc Tools' on top.
Choose 'delete a file on reboot'
In the field, copy and paste next:

C:\windows\system32\vtutu.dll

Click open.
Hijackthis will tell you that this file will be deleted on next reboot and if you want to reboot now.
When asked if you want to reboot now, say No.

Do the same instructions for the following file, hit yes to reboot.
C:\Windows\SYSTEM32\winhoo32.dll

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R3 - Default URLSearchHook is missing
O2 - BHO: Class - {8121BB40-4B6D-97F2-3DE7-71352CE35481} - C:\Windows\tdgkx1.dll
O2 - BHO: (no name) - {C8519870-E8C3-44EF-91FD-25F8C4D6CB4B} - C:\Windows\system32\vtutu.dll (file missing)
O2 - BHO: (no name) - {DF52AA0A-92B7-47AC-9370-E23E9F65AEFD} - C:\Windows\system32\vtutu.dll (file missing)
O4 - HKLM\..\Run: [tksm1.exe] C:\Windows\TEMP\tksm1.exe
O15 - Trusted Zone: http://www.amaena.com
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O15 - Trusted Zone: http://locator1.cdn.imagesrvr.com
O15 - Trusted Zone: http://scanner.sysprotect.com
O15 - Trusted Zone: http://*.systemdoctor.com
O15 - Trusted Zone: http://www.winantivirus.com
O15 - Trusted Zone: http://www.winantiviruspro.com
O15 - Trusted Zone: http://download.cdn.winsoftware.com
O15 - Trusted IP range: http://202.67.220.225
O15 - Trusted IP range: http://59.148.220.121
O15 - Trusted IP range: http://62.4.84.53
O15 - Trusted IP range: http://82.98.235.58
O15 - Trusted IP range: http://85.12.25.90
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/...FreeInstall.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O20 - Winlogon Notify: winhoo32 - C:\Windows\SYSTEM32\winhoo32.dll


Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Your Java is out of date and the older versions are being exploited by malware.
It is the likely cause of your infection, so we need to get it patched up as soon as possible.
Click on start, then control panel, and then double-click on add/remove programs.
Search in the list for all older installed versions of Java. (J2SE Runtime Environment.... )
It should have next icon next to it: Posted Image
Highlight each and click Remove.
Then Download and install the newest version from here:
http://www.java.com/en/download/manual.jsp



Then reboot the computer.
Download GMER from Here
Right Click the Zip and Select "Extract All"
Double Click gmer.exe to launch the program.
Click on the Rootkit Tab and then click Scan.
It takes a while to run, once complete, copy the results to notepad and save them somewhere safe.
Post those results in the next reply.
Also post a new Hijackthis log.
David

#14 michaelh37

michaelh37
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Posted 19 August 2006 - 07:17 PM

hi david,

here is the gmer log and the new HJT log.
thanks.



GMER 1.0.10.10122 - http://www.gmer.net
Rootkit 2006-08-20 10:15:11
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.10 ----

SSDT FFA09AA0 ZwConnectPort
SSDT \??\C:\Program Files\ewido anti-spyware 4.0\guard.sys ZwOpenProcess
SSDT \??\C:\Program Files\ewido anti-spyware 4.0\guard.sys ZwTerminateProcess

---- EOF - GMER 1.0.10 ----





Logfile of HijackThis v1.99.1
Scan saved at 10:15:48 AM, on 20/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Windows\system32\PROMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Windows\System32\NMSSvc.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Richard\Desktop\hijackthis\analyse.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094103710359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/components/ocx/Survid/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\Windows\SYSTEM32\WgaLogon.dll
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

#15 -David-

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Posted 20 August 2006 - 03:42 AM

Great, I see a clean log here :thumbsup:
How do you feel the PC is running?
David




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