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4 BSODs


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#1 cma6

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Posted 13 July 2016 - 07:55 PM

Over the last 3 weeks, I've had 4 BSODs while using chess program. System is 3.5 years old and have not had regular BSODs until recently. System is O/C to 4.4 MHz but this has never been an issue due to excellent water cooling.
7/13/16 BSOD The bug check string referenced above has bug check code 0x0000000a and caused bydriver ntoskrnl.exe.
7/3/16 BSOD: had bug check string "System_PTE_Misuse" caused by driver ntoskrnl.exe.
6/26/16 BSOD had bug check string "Attempted_write_to_readonly_memory" caused by driver "Netio.sys".
6/4/16 BSOD had bug check string "Page_fault_in_nonpaged_area" caused by "fltmgr.sys".
Thanks in advance to the experts. 

 

2nd on 7/13/16 

I just had another BSOD while in the chess program.

Stop: 0x0000007E with 3 drivers possibly causing problem "fltmgr.sys" ; ntoskrnl.exe ;
and USBSTOR.sys
Bug check string: "System_thread_exception_not_handled"

 

Even after reboot, I was not able to collect Perfmon and got error message: "Data Collector Set or dependency is in use."

 

Thanks in advance to the experts.

 
Another BSOD
I just had another BSOD while in the chess program.
Stop: 0x0000007E with 3 drivers possibly causing problem "fltmgr.sys" ; ntoskrnl.exe ;
and USBSTOR.sys
Bug check string: "System_thread_exception_not_handled"

Attached Files


Edited by cma6, 13 July 2016 - 07:56 PM.


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#2 usasma

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Posted 14 July 2016 - 05:14 PM

Although you've had several BSOD's, there's only 1 memory dump in the uploaded reports.
If using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
 

The drivers for this device aren't installed:

 

BCM20702A0    USB\VID_0B05&PID_17CF\240A646EA683    The drivers for this device are not installed.

As this is a USB networking device - I suggest ensuring that any software for this device is removed (uninstalled) from your system.

Then physically remove the device from the system to ensure that it doesn't contribute to further BSOD's

 

The lone memory dump blames hardware.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Should they ALL pass, then try Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Wed Jul 13 18:04:09.275 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071316-11840-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
System Uptime:0 days 1:47:43.711
Probably caused by :hardware ( fltmgr!FltAcquirePushLockShared+c6 )
BugCheck 7E, {ffffffffc000001d, fffff88001001826, fffff880033fd328, fffff880033fcb80}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff88001001826, The address that the exception occurred at
Arg3: fffff880033fd328, Exception Record Address
Arg4: fffff880033fcb80, Context Record Address
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
CPUID:        "Intel® Core™ i7-4930K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  0401
  BIOS Release Date             08/15/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             X79-DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jul 13 18:04:09.275 2016 (UTC - 4:00)**************************
intelppm.sys        Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsUpIO.sys          Mon Aug  2 22:47:59 2010 (4C57835F)
mv_process.sys      Tue Feb 22 04:22:20 2011 (4D63804C)
ASUSFILTER.sys      Tue Sep 20 11:46:33 2011 (4E78B559)
AiChargerPlus.sys   Wed Apr 18 21:17:35 2012 (4F8F67AF)
mv91cons.sys        Wed Jun  6 06:26:38 2012 (4FCF305E)
AsIO.sys            Wed Aug 22 05:54:47 2012 (5034AC67)
AQFileRestore.sys   Tue Nov 20 04:31:51 2012 (50AB4E07)
HECIx64.sys         Mon Dec 17 14:32:21 2012 (50CF7345)
Rt64win7.sys        Wed Dec 26 12:17:50 2012 (50DB313E)
speedfan.sys        Sat Dec 29 15:59:35 2012 (50DF59B7)
asahci64.sys        Wed Jan  9 21:52:36 2013 (50EE2CF4)
ndisrd.sys          Wed Feb 20 21:40:15 2013 (5125890F)
e1c62x64.sys        Thu Feb 21 00:14:02 2013 (5125AD1A)
ALSysIO64.sys       Tue Mar  5 16:50:34 2013 (513668AA)
bcmwl664.sys        Mon May  6 03:33:12 2013 (51875CB8)
bcmvwl64.sys        Mon May  6 03:42:46 2013 (51875EF6)
asmtxhci.sys        Mon Jun 24 13:16:27 2013 (51C87EEB)
asmthub3.sys        Mon Jun 24 13:16:39 2013 (51C87EF7)
iaStorA.sys         Thu Jun 27 17:18:45 2013 (51CCAC35)
iaStorF.sys         Thu Jun 27 17:18:46 2013 (51CCAC36)
Trufos.sys          Wed Aug  7 06:46:25 2013 (52022581)
gzflt.sys           Fri Aug 23 06:48:49 2013 (52173E11)
nvhda64v.sys        Thu Nov 28 08:38:09 2013 (52974741)
nvlddmkm.sys        Thu Feb  5 13:01:37 2015 (54D3B001)
TFilter.sys         Mon Jul 20 22:20:32 2015 (55ADAC70)
KFilter.sys         Mon Jul 20 22:20:48 2015 (55ADAC80)
epp.sys             Thu Jun 30 11:06:37 2016 (5775357D)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=mv_process.sys
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
AQFileRestore.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=asahci64.sys
http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys
http://www.carrona.org/drivers/driver.php?id=bcmvwl64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=Trufos.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
TFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
KFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
epp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 cma6

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Posted 14 July 2016 - 07:27 PM

Thank you for the very thorough post. You truly are a BSOD expert!

 I've had 5 BSODs since 6/23/16 and 2 on 7/13. Unfortunately, I did not realize I should not use Windows Disk Cleanup, which I did on 7/13, which is why you see only one minidump.

 My Windows 7 updates are current.

 I have been removing any references to BlueTooth, which I never had. I finally uninstalled BCM20702A0  from Device Manager.

  It is not clear which Carrona test diagnostic test you are suggesting I run, as the link you gave mentions many different tests.



#4 cma6

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Posted 15 July 2016 - 08:53 AM

I ran memtest overnight with no memory errors found. I will continue running my system under stress today and over the weekend and report back later.



#5 usasma

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Posted 15 July 2016 - 06:35 PM

I suggest running all of the tests, they often expose the error fairly quickly.

Please remember that diagnostics are software tests of hardware problems - so they aren't always 100% accurate.

 

Uninstalling the device in Device Manager won't necessarily stop the problems - as the device is still connected.  And, without drivers, there's no telling how it's going to react.

I would suggest either disabling the device in your UEFI/BIOS - or physically removing it from your system if you don't want it there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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