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Reboot and select proper boot device


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#1 PMC8118

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Posted 13 July 2016 - 11:50 AM

Hello, I have a Samsung Windows 7 64 bit. On Startup it loads to the Samsung logo, the message I receive is "reboot and select proper boot device or insert boot media in selected boot device and press a key." When I press F10 I can access BIOS. I can press F12, and I get the message "media test failure, check cable." I have tried to reset the defaults & I receive the same message when it reboots.
The only option for a boot device is P3:TSSTcorp CDDVDW SN-208BB, boot to CD/DVD drive or Disabled. In the BIOS, the OS Mode selection options are UEFI OS, CSM OS or UEFI and Legacy OS. Secure boot is disabled. SATA Port 2 is the same as mentioned above. I have reseated the hard drive, but the computer will not boot to it. I have tried to boot from the system recovery DVD Windows 7 boot disk, but I receive a message stating HDD is not available.
I would appreciate any help, thank you.

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#2 ranchhand_

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Posted 13 July 2016 - 10:49 PM

It may be that your hard drive has failed; test as follows (you may have to create the CD from a different computer, obviously):

 

Go here and download Seatools For DOS (free)
http://www.seagate.com/support/downloads/seatools/

Accept the EULA and download the ISO file.
When download is complete burn the ISO to a CD or DVD.
Make sure your BIOS is set to:   1st Boot Device = CD drive, 2nd Boot Device = Hard Drive.
When the program opens, click the upper left corner for the Short Test.
> Note: if you get a pop-up window telling you that SMART has tripped and asking if you want to continue, choose Yes. Be sure to post that in your next reply along with the result of the test.
At the end of the test, you will get either a Pass or Fail notice. Post the result in your next reply.
Be sure to have your hard drive directly installed internally to the motherboard, not in an external case.


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#3 PMC8118

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Posted 14 July 2016 - 08:37 AM

Thank you for the reply, I appreciate this. I do not have another computer, so I don't know how I'll be able to do this.

#4 dc3

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Posted 14 July 2016 - 09:04 AM

Do you have a friend who would be willing to help you create the disc?

 

If you are not familiar with burning a ISO file to a disc you can use the instructions below.

 

Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.  
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close

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#5 PMC8118

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Posted 14 July 2016 - 09:11 AM

dc3,
Thank you for the reply, I do not have a friend with a computer. If this is the only recourse, then I will buy another hard drive for the laptop.

#6 dc3

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Posted 14 July 2016 - 09:26 AM

What is the make and model of this computer?

 

Is the Windows disc a rescue disc or a installation disc?


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#7 PMC8118

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Posted 14 July 2016 - 09:39 AM

dc3,
This is a Samsung NP365E5C-S01UB. The disc is a Windows installation disc, that's why it won't work. I'm going to look online for a Windows rescue disc.

#8 dc3

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Posted 14 July 2016 - 09:49 AM

Did you change the boot order so that the optical drive is the first device in the boot order and the hdd the second device before trying to boot from the disc?


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#9 PMC8118

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Posted 14 July 2016 - 10:03 AM

dc3,
When I start the laptop and the Samsung logo appears, I press F10. The message I receive is Please select boot device. My choices are: P3 :TSSTcorp CDDVDW SN-208BB
or Enter Setup. Or I can ESC to boot using defaults. When I go into Setup, in Boot Option Priority, I select CD/DVD ROME Drive. Then the laptop restarts & I am back to Reboot & Select proper boot device.

#10 ranchhand_

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Posted 14 July 2016 - 02:53 PM

 

in Boot Option Priority, I select CD/DVD ROME Drive

So, just to verify, your Hard Drive is not listed anywhere in the BIOS screen? If so, it has failed in all probability. Are you sure that you know nobody at all that can burn a CD for you? Friends at work? Your church, etc?


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#11 PMC8118

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Posted 14 July 2016 - 03:09 PM

Ranchhand,
My only option is P3 :TSSTcorp CDDVDW SN-208BB or CD/DVD ROM drive. And no, I don't have anyone that can burn a CD for me. It looks like I'll have to buy another hard drive.




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